7310 Installation and User’s Guide
Front Chapter
1. Front Chapter
1.1 Warranty and Repair Policy
Foxcom performs testing and inspection to verify the quality and reliability
of our products. Foxcom uses every reasonable precaution to ensure that
each unit meets specifications before shipment. Customers are asked to
advise their incoming inspection, assembly, and test personnel as to the
precautions required in handling and testing our products. Many of these
precautions are to be found in this manual.
Nullification of Warranty
The Warranty is null and void if the product casing is opened.
The products are covered by the following warranties:
A)
General Warranty
Foxcom warrants to the original purchaser all standard products sold
by Foxcom to be free of defects in material and workmanship for one
(1) year from date of shipment from Foxcom. During the warranty
period, Foxcom will repair or replace any product that Foxcom proves
to be defective. This warranty does not apply to any product which
has been subject to alteration, abuse, improper installation or
application, accident, electrical or environmental over-stress,
negligence in use, storage, transportation or handling.
B)
Specific Product Warranty Instructions
All Foxcom products are warranted against defects in workmanship,
materials and construction, and to no further extent. Any claim for
repair or replacement of units found to be defective on incoming
inspection by a customer must be made within 30 days of receipt of
shipment, or within 30 days of discovery of a defect within the
warranty period.
This warranty is the only warranty made by Foxcom and is in lieu of
all other warranties, expressed or implied. Foxcom sales agents or
representatives are not authorized to make commitments on warranty
returns.
C)
Returns
In the event that it is necessary to return any product against above
warranty, the following procedure shall be followed:
1.
Return authorization is to be received from Foxcom prior to
returning any unit. Advise Foxcom of the model, serial
number, and discrepancy. The unit may then be forwarded to
Foxcom Proprietary Information
8
Document No. 93-005-39-A1
