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Chapter 5 Trouble Guide
1-2. Motor error
Follow the guide content to solve the error.
Guide
Error code and error message
Error Code
Cause
Solution
E2002
Paper jam caused the motor, which
automatically elevates the paper feed
tray, to be loaded.
Remove jammed paper and touch the
key to clear the
error.
E2003
E2005
E2220
Paper jam caused excessive load on
the motor.
E2221
E2410
The folding plate 1 is not attached
properly.
Motor for moving the folding stopper
is not functioning due to paper
jamming, etc.
Make sure that folding plate 1 is attached properly.
Remove jammed paper and touch the
key to clear the
error.
E2411
E2412
E2419
E2420
The folding plate 2 is not attached
properly.
Motor for moving the folding stopper
is not functioning due to paper
jamming, etc.
Make sure that folding plate 2 is attached properly.
Remove jammed paper and touch the
key to clear the
error.
E2421
E2422
E2429
1-3. Paper jam error
Error code and error message
Guide
If the same error occurs frequently even when the error is solved by following the guide content, touching
the
key displays an illustration and guide on how to solve the error.
Error Code
Cause
Solution
J1000
Miss-feed on the paper feed tray.
Align the paper.