Note: If the system is locked and you
cannot remember the PIN, please contact
the Customer Relationship Center.
For Ford
United States: 1-800-392-3673
Canada: 1-800-565-3673
Mexico: 01-55-5899-7594
For Lincoln
United States: 1-800-521-4140
Canada: 1-800-387-9333
Mexico: 01-55-5899-7594
To enable valet mode, enter your chosen
PIN. The system then asks to confirm your
PIN by reentering it. The system then
locks.
To unlock the system, enter the same pin
number. The system reconnects to your
phone and all of your options are available
again.
SYNC™ 3 TROUBLESHOOTING
Your SYNC 3 system is easy to use.
However, should questions arise, please
refer to the tables below.
To check your cell phone's compatibility,
visit the Ford or Lincoln website.
Website
owner.ford.com
owner.lincoln.com
www.syncmyride.ca
www.syncmaroute.ca
Cell phone issues
Possible solution
Possible cause
Issue
Refer to your device's manual about audio
adjustments.
The audio control
settings on your cell
phone may be affecting
SYNC 3 performance.
There is back-
ground noise
during a phone
call.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction.
During a call, I
can hear the
other person
but they cannot
hear me.
Make sure that the microphone for SYNC
3 is not set to off.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
SYNC 3 is not
able to down-
load my phone-
book.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction.
100
MKC (TME) , enUSA, Edition date: 01/2016, Second Printing
SYNC™ 3
Содержание SYNC 3
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