ROADSIDE ASSISTANCE
LOCK OUTS
It’s embarrassing, but it happens.
We’ll get you back in, fast... and it’s
free. Key replacement cost is the
customer’s responsibility.
TOWING
Your car’s not working... and you
don’t know why. Just make the call
and we’ll be there. Warranty Towing,
Non-warranty Towing and Collision
Towing are available.
HIGH-VOLTAGE BATTERY
OUT-OF-CHARGE
As a Mustang Mach-E Roadside
Assistance customer, if your vehicle
does not have enough power to
drive, it will be towed to the nearest
location:
1. Nearest public charger.
2. Your home.
3. Ford/Lincoln EV Certified Dealer.
Ford Motor Company reserves the right to modify or discontinue
Roadside Assistance at any time. Certain restrictions apply to
Roadside Assistance benefits.
For further details, call
1-800-241-3673
(United States)
1-800-665-2006
(Canada)
U.S. ROADSIDE ASSISTANCE
FOR COMPLIMENTARY HELP, CALL 1-800-241-3673
Quick access to the information below gets help to you faster.
Know your vehicle’s mileage and specific location.
Roadside Assistance services are available from the
warranty start date and last for 5 years or 60,000 miles,
whichever comes first.
NAME
VIN
See the Warranty Guide for complete details.
Download the Sykes4Ford Roadside Assistance App to
access your roadside assistance services.
CANADA ROADSIDE ASSISTANCE
FOR COMPLIMENTARY HELP, CALL 1-800-665-2006
NAME
VIN
U N I T E D S TAT E S
Ford Customer Relationship Center
1-800-392-3673
(FORD)
TDD for the hearing impaired:
7-1-1
(where
offered by your telephone service provider)
owner.ford.com
@FordService
C A N A D A
Ford Customer Relationship Centre
1-800-565-3673
(FORD)
TDD for the hearing impaired:
7-1-1
(where
offered by your telephone service provider)
ford.ca
@FordServiceCA
SEPTEMBER 2022
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W A R R A N T Y I N F O R M A T I O N :
Your vehicle comes with a New Vehicle Limited Warranty. The express warranties of the New Vehicle
Limited Warranty are in substitution for and exclude all other liabilities of any kind whether arising
under statute, in tort, by implication of law or otherwise including, to the full extent as may be
allowed by law, liability for any other representations respecting the vehicle, statutory warranties or
implied warranties or conditions as to its merchantability or fitness.
Download a FREE electronic copy or order one FREE printed copy of the most up-to-date Warranty
Guide by visiting the Owner Manuals section of owner.ford.com. (United States)
For Canada, visit ford.ca/warranty.
For Limo/Livery/Hearse vehicles: View and download your Warranty Guide by visiting the Warranty
Information section of the Fleet website, fleet.ford.com/limo. (United States only)
This Quick Reference Guide is not intended to replace your vehicle Owner’s Manual, which
contains more detailed information concerning the features of your vehicle, as well as important
safety warnings designed to help reduce the risk of injury to you and your passengers. Read your
entire Owner’s Manual carefully as you begin learning about your new vehicle and refer to the
appropriate chapters when questions arise. All information contained in this Quick Reference
Guide was accurate at the time of duplication. We reserve the right to change features, operation
and/or functionality of any vehicle specification at any time. Your Ford dealer is the best source
for the most current information. For detailed operating and safety information, consult your
Owner’s Manual.
M U S TA N G M A C H - E
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