Upgrading V-Series Appliances
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Upgrading V-Series Appliances
Content Gateway logs
If the appliance hosts Web Security Gateway (Anywhere), during the upgrade,
depending on their size, older Content Gateway logs may be automatically removed
by the upgrade procedure to make room for the new version.
To ensure that all Content Gateway logs are retained, you can download the Content
Gateway logging directory.
1. In the Appliance Manager, go to
Administration >Logs
.
2. Select the
Websense Content Gateway
module and then
Download entire log
file
.
3. Click
Submit
and specify a location to save the file.
Policy databases and TRITON databases are not affected by the upgrade.
Content Gateway Integrated Windows Authentication (IWA) settings
IWA settings are not preserved in the upgrade.
If your deployment uses Content Gateway IWA user authentication, log onto Content
Gateway and record the IWA settings, including the name of the domain to which
IWA is joined. Keep this record where you can easily retrieve it after upgrade is
complete.
Network Agent settings
In the majority of deployments, upgrade preserves all Network Agent settings.
However, when the following conditions are both true, the upgrade process does not
preserve several Network Agent settings:
● There is a Filtering only appliance that is configured to get policy information
from the Policy Broker machine (either the Full policy source appliance or an
off-appliance software installation).
● There is an off-appliance Network Agent installation that uses the Filtering
Service on the Filtering only appliance, and uses the Policy Server on the Policy
Broker machine.
When the above conditions are both true and the upgrade is performed, the settings for
the off-appliance Network Agent installation are not retained.
In this case, record your Network Agent settings (configured in TRITON - Web
Security) before performing the upgrade. Go to the Local Settings page for each
Network Agent instance (
Settings > Network Agent
>
agent_IP_address
) and record
all
of its settings.
The following local settings are not preserved.
● Filtering Service IP address
● If Filtering Service is unavailable
● Proxies and Caches
