Dispenser troubleshooting
CAUTION!
§
Disconnect power to unit before putting hands or arms in storage area or attempting any repair or service to
equipment .
Before calling for service
1. Check that no ice is in the dispenser bin area .
2. Check that congealed ice is not causing a jam
3. Check that all switches and circuit breakers are on
4. Check that all drains are clear .
5. Check water is supplied .
Lever model troubleshooting guide
Problem
Indicators
Corrective Action
Does not dispense ice .
1 . Power switch off or faulty .
2 . Faulty dispense switch .
3 . Wheel motor malfunction .
1 . Check switch – turn on or replace if
faulty .
2 . Replace switch .
3 . Check motor and replace
Dispense wheel rotates
continuously .
Dispense switch contacts are
burned out .
Replace dispense switch .
Ice machine runs continuously .
Faulty or incorrectly positioned
bin stat .
Check for proper positioning . If stat does
not open when ice is placed on capillary
tube, replace stat .
Does not dispense water .
1 . Faulty water solenoid valve .
2 . Faulty dispense switch .
3 . Power switch off or faulty .
1 . Replace water solenoid valve .
2 . Replace dispense switch .
3 . Check switch - turn on or replace if faulty .
SensorSAFE model troubleshooting guide
Problem
Action
SensorSAFE Board LED
Status
Corrective Action
PWR
CLN
ICE/
WTR
Does not
dispense ice
and/or water .
Check
LEDs on the
SensorSAFE
control board .
OFF
OFF
OFF
Check circuit breakers and power switch .
Restore power or replace defective switch .
ON
ON
OFF
Press clean switch on lower left side of electrical
enclosure to return board to normal operation .
Place cup
under drop
zone (in front
of lens)
ON
OFF
OFF
Troubleshoot appropriate lens/sensor
and replace if required (see lens/sensor
troubleshooting) .
ON
OFF
ON
Verify power on appropriate output terminal
(WTR or WM) on control board and replace
board if required . If board tests okay,
troubleshoot appropriate dispenser component .
Dispenses ice
and/or water
continuously .
Check LEDs
on control
board .
ON
OFF
ON
Troubleshoot appropriate lens/sensor
and replace if required (see lens/sensor
troubleshooting) .
ON
OFF
OFF
If there is power on any output terminal 9WTR
or WM) on control board, replace board .
34
E12CI425A 230 V 50 Hz, C12CI425A 220 V 60 Hz