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Follett Ice and water dispenser cleaning - from manual part #208595

©  Follett  Corporation             

Form #2840

2/13

801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com

Cleaning/descaling and sanitizing

Periodic cleaning/descaling and sanitizing of Follett’s ice and water dispenser and ice machine system 
is required to ensure peak performance and delivery of clean, sanitary ice. The recommended cleaning 
procedures that follow should be performed at least as frequently as recommended and more often if 
environmental conditions dictate.
Cleaning of the condenser can usually be performed by facility personnel. Cleaning/descaling and sanitizing of 
the ice machine system should be performed by your facility’s trained maintenance staff or a Follett authorized 
service agent. Regardless of who performs the cleaning, it is the operator’s responsibility to see that this 
cleaning is performed according to the schedule below. Service problems resulting from lack of preventive 
maintenance will not be covered under the Follett warranty.

Recommended cleaning/descaling and sanitizing intervals*

Symphony

Frequency

Drain Line

weekly

Drain Pan/Drip Pan

weekly

Exterior

as needed

Condenser

monthly (air-cooled only)

Dispenser and Components

semi-annually

Ice Machine

semi-annually

Transport Tube

semi-annually

Ice Storage Area/Bin

semi-annually

*  Ice machine and dispenser must be cleaned and sanitized prior to start-up.

Weekly

 

CAUTION!

 

§

Do not use solvents, abrasive cleaners, metal scrapers or sharp objects to clean any part of the dispenser.

Dispenser drain pan and drain line

1.  Pour 1 gal. (3.8 L) of hot tap water into drain pan to flush drains.

Splash panel front, SensorSAFE infrared dispensing

1.  Deactivate dispensing by pressing and releasing clean switch located on left side of unit under top front 

cover.

2.  Clean lens and splash panel front using a soft cloth and mild, non-abrasive, non-chlorine based 

cleaner.

3.  Reactivate dispensing by pressing and releasing clean switch again.

Monthly

 

CAUTION!

 

§

Do not use solvents, abrasive cleaners, metal scrapers or sharp objects to clean any part of the dispenser.

Condenser (air-cooled ice machine only)

1.  Use a vacuum cleaner or stiff brush to carefully clean condenser coils of lint and debris to ensure 

optimal performance.

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