Call Features
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Holding a Call
Resuming a Held Call
Holding a Call
You can place an active call on hold on your phone.
Procedure
1. Press the HOLD key or
Hold
during a call.
The phone ignores engaged audio device (handset or headset) and plays beep in the
Speakerphone (hands-free) mode by default.
Note
When you have multiple calls on the phone and the current call is held, you can press
the corresponding line key to swap to the active call.
Resuming a Held Call
You can view and resume a held call on the phone.
Procedure
1.
Press the HOLD key again, corresponding line key or
Resume
.
If multiple calls are placed on hold, select the desired call first.
Note
When you have multiple calls on the phone and the current call is active, you can
select
Swap
to swap to the held call.
Redirecting Incoming Calls
When you are not available to answer calls on your phone, you can forward the calls to
another phone.
Topics
Forwarding All Incoming Calls to a Contact
Forwarding All Incoming Calls on All Lines
Deactivating Call Forward
Diverting Calls to a Contact
Forwarding All Incoming Calls to a Contact
You can set up the forwarding type which enables your phone to forward all incoming calls
to a contact. There are three types of forwarding:
Always Forward:
Forwards all incoming calls immediately.
Busy Forward:
Forwards incoming calls when you are busy in a call.
No Answer Forward:
Forwards incoming calls when no one answers the calls.
Forwarding All Incoming Calls on All Lines
You can forward all incoming calls on the phone.
Before You Begin
Check with your system administrator if the forward on code or off code is required. If
