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Setting up your DVR for Remote Connectivity

The system features a PC Client Software that allows you to access your system remotely
over a LAN or the Internet. There is also a built-in browser-based software that allows you
to access your system using Internet Explorer

(PC) or Safari

(Mac).

Remote Viewing Client

For details on navigating the remote viewing interface,
see “Remote Viewing Interface” on page 58.

System Requirements

Prior to using FLIR Client 1, make sure your system meets or exceeds the following system
requirements:

Description

Requirement

CPU

Pentium

4 or above

Operating
System

Windows XP/Vista/7/8

Mac OSX 10.6.6 and above (Intel processors only)**

Memory

256 MB RAM or greater

Video

16 MB of video memory

Network (LAN)

10/100 BaseT Network

Network (WAN)

384 Kbps upstream*

*High-speed Internet service is recommended when using DVR Netviewer.

Browser

Internet Explorer 7 or later (PC) / Safari 6.0 and above** (Mac)

NOTE:

If a user connects to the system remotely, there may be slow performance when
accessing the system locally. This is normal, and not a malfunction.

** For the latest compatibility list, check www.digimerge.com, as new software versions are released to
the market.

Содержание D3200 Series

Страница 1: ...ge com Copyright 2013 Digimerge Technologies Inc a FLIR Company Instruction Manual English Version 1 0 D3200 D3300 Series Digital Video Surveillance Recorder 4 8 16 960H Real time View Record CMS Mobile Apps HDMI ...

Страница 2: ...ARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the products enclosure that may be of sufficient magnitude to constitute a risk of electric shock The exclamation point within an equilateral triangle is intended to alert the user t...

Страница 3: ...of the obsolete outlet 5 Power Sources This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supplied toyourlocation consultyourvideodealerorlocalpower company Forproductsintendedtooperatefrombattery power or other sources refer to the operating instructions 6 Overloading Do not overload wall outlets or extension ...

Страница 4: ...emoving covers may expose you to dangerous voltage or other hazards Refer all servicing to qualified service personnel 2 ConditionsRequiringService Unplugthisproduct from the wall outlet and refer servicing to qualified service personnel under the following conditions A When the power supply cord or plug is damaged B If liquid has been spilled or objects have fallen into the product C If the produ...

Страница 5: ...ment par le fournisseur de licence de l appareil peut entraîner l annulation du droit de l utilsateur à utiliser l appareil RoHS This product is fully compliant with the European Union Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment RoHS Directive 2002 95 EC The RoHS directive prohibits the sale of electronic equipment containing certain hazardous subs...

Страница 6: ...etched image Looping HDMI VGA Spot outputs CMS D3 remote access SW multi site Mobile Apps iPhone Android iPad Fully PC Mac compatible Pentaplex operation Supports 2x HDD SATA 2TB up to 4TB capacity FLIR DDNS service included Supports USB 2 0 or eSata back up Auto Port Forwarding wizard for easy remote connection Supports RS485 PTZ Audio I O Alarm I O ...

Страница 7: ...m Information 8 Mouse Control 9 Remote Control 10 Using the On Screen Display 11 Using the Menu Bar 12 Menu Bar Icons 12 Using the Virtual Keyboard and Mini Keyboard 13 Using the Zoom Mode 14 Using Picture in Picture PIP Mode 15 Setting the Date and Time 16 Configuring Daylight Savings Time DST 17 Using a NTP Server to set your System Time 18 Recording 19 Event Recording 19 Recording Audio 19 Play...

Страница 8: ...Creating a Custom Split screen Display 35 Record 36 Configuring Pre recording Settings 36 Configuring Backup File Duration Pack Duration 36 Configuring the Recording Schedule Continuous Motion Alarm 36 Enabling Audio Recording 37 Configuring Recording Quality Resolution and Video Frame Rate 37 Search 38 Searching for Video on the System 38 Backing up Video Files 39 Using the Event Search 39 Using ...

Страница 9: ...tain the DVR s Local IP Address 52 Step 3 of 3 Connect to the DVR s Local IP Address 53 To connect using the DVR s local IP address on a PC 53 To connect to the DVR s local IP address on a Mac 53 Accessing your DVR Remotely over the Internet 54 Step 1 of 4 Port Forwarding 55 Step 2 of 4 Create a DDNS Account 55 Step 3 of 4 Enable DDNS on the DVR 56 Step 4 of 4 Connect to the DDNS Address 57 To Con...

Страница 10: ...mware 78 Restoring Default Settings 79 Configuring Event Settings 79 Configuring Auto Reboot 80 FLIR Player Playing Backed up Video on PC 81 Installing FLIR Player 81 Running FLIR Player 81 FLIR Player Interface Overview 82 About the Advanced Config menu 82 FLIR Mac Player Viewing Backed up Video on Mac 83 FLIR Player Mac interface 83 Loading Individual Video Files 84 Loading Multiple Video Files ...

Страница 11: ...Z Presets and PTZ Cruise 106 Setting PTZ Presets 106 Selecting PTZ Presets 106 Deleting PTZ Presets 106 Starting Stopping PTZ Cruise 106 Appendix C Connecting Additional External Monitors 107 Customizing the Channel Arrangement on the External Monitor 107 Main and Spot Video Outputs D3316 Only 109 Configuring the Spot Monitor for Full Screen or Split Screen D3316 Only 109 Appendix D Recording Audi...

Страница 12: ...x ...

Страница 13: ...CD USB MOUSE REMOTE CONTROL DVR DIGITAL VIDEO RECORDER OCTOPUS CABLE ONLY INCLUDED WITH D3316 X2 AND D3216 X1 HARD DRIVE SIZE NUMBER OF CHANNELS AND CAMERA CONFIGURATION MAY VARY BY MODEL PLEASE REFER TO YOUR PACKAGE FOR SPECIFIC DETAILS CHECK YOUR PACKAGE TO CONFIRM THAT YOU HAVE RECEIVED THE COMPLETE SYSTEM INCLUDING ALL COMPONENTS SHOWN ABOVE ...

Страница 14: ...with the letter C the channel is recording Menu Esc Opens the system menu In menus press to go back exit menus 3 Channel Controls Ch1 Ch0 Press to view channel in Full screen View 16 Channel models To access channels 10 and greater Press 0 for channel 10 or 1 0 for channel 10 1 1 for channel 11 1 2 for channel 12 etc In Live Viewing Mode press repeatedly to switch between Split screen Viewing mode...

Страница 15: ... Video Output BNC output for external monitor 5 VGA Connect a VGA monitor not included to view the system interface 6 PTZ Alarm Block Connect compatible PTZ cameras not included or alarm devices not included 7 IR EXT Service only not supported 8 Loop Out BNC outputs to connect each channel to a Loop Out monitor 9 Audio Out BNC output for 1 audio channel e g speakers 10 HDMI Connect to a HDMI compa...

Страница 16: ...red microphones not included 5 LAN Connect a CAT 5 RJ45 Ethernet cable for local and remote connectivity 6 eSATA Connect a self powered eSATA external hard drive not included for data backup 7 On Off Switch Turns the DVR on or off 8 Audio Out BNC output for 2 audio channel e g speakers 9 IR EXT Service only not supported 10 HDMI Connect to a HDMI compatible TV or monitor not included to view the s...

Страница 17: ...cluded or alarm devices not included 7 IR EXT Service only not supported 8 Loop Out 5 16 Connect Octopus cable to connect channels 5 16 to a Loop Out monitor 9 Loop Out 1 4 BNC outputs to connect channels 1 4 to a Loop Out monitor 10 Audio Out BNC output for 1 audio channel e g speakers 11 HDMI Connect to a HDMI compatible TV or monitor not included to view the system interface 12 LAN Connect a CA...

Страница 18: ...model shown Step 2 Connect the Mouse Connect a USB mouse included to one of the USB ports 8 channel model shown USB port Step 3 Connect the Ethernet Cable Connectanethernetcable notincluded totheLANporton the rearpanelof the DVR Connect the other end of the ethernet cable to a router on your network Connect ethernet cable 8 channel model shown LAN port ...

Страница 19: ...own Step 5 Connect the Power Adapter and Power on the DVR Connect the included power adapter to the DC 12V port Connect the end of the power adapter to a wall socket or a surge protector Turn the power switch to I to turn on the DVR At startup the system performs a basic system check and runs an initial loading sequence After a few moments the system loads a live display view 8 channel model shown...

Страница 20: ...a user name and password to log in to the system remotely using a computer or mobile device ALL the system port numbers below must be port forwarded on your router to log in to your system over the Internet or an internal network LAN Local DVR user name and password Username ADMIN Password 000000 Default ports for remote access Port 80 HTTP port Port 9000 Client port Remote connectivity LAN Intern...

Страница 21: ...buttons to perform the following Left Button Click to select a menu option During live viewing in Split screen View double click on a channel to view the selected channel in full screen double click the channel again to return to Split screen View 1 2 3 2 Right Button Click to open the Menu Bar see Using the Menu Bar on page 12 In menus use the right button to go back exit menus 3 Scroll Wheel No ...

Страница 22: ...gate menus ENTER In menus press to confirm selections In Live Viewing Mode press to access System Information 3 MENU ESC Press to open the system menu In menus press to go back exit menu MUTE In Live Viewing and Playback Modes press to mute un mute audio PIP In Live Viewing Mode press once to open Picture in Picture PIP 1X1 or twice to open PIP 1X2 Mouse is required to change channels shown in PIP...

Страница 23: ...isplays the current recording status of the system C continuous normal recording M motion recording A alarm recording 3 Channel number Channel title Displays channel number or channel title To rename the channel number to a title see Configuring Custom Channel Names on page 32 Tip If you can t see your mouse cursor on screen You may have switched output modes from VGA HDMI to BNC By default the DV...

Страница 24: ...ect split screen layout PTZ Opens the PTZ controls Start Stop PTZ Cruise Start or stop the PTZ cruise function Zoom Opens digital zoom Must be in Full screen Live Viewing Mode Record Search Opens the DVR Search Menu This allows you to search for video recorded on the DVR Start Stop Recording Start or stop DVR recording on all channels Password required does not override scheduled recording Start S...

Страница 25: ...k on an option or field such as the User ID and Password fields if passwords are enabled The Virtual Keyboard opens Virtual Keyboard Click Shift to switch between upper and lowercase letters Click to move the cursor between letters Click to Backspace Delete Click Enter to enter your selection Click ESC to close the virtual keyboard To use the Virtual Mini Keyboard 1 Using the mouse click on an opt...

Страница 26: ...ect the Zoom button A Zoom icon appears on the screen 3 Click and drag on the area of the screen you would like to enlarge The image zooms in on the selected area Zoom icon Click and drag to zoom in on an area Click and drag inside the box to move the zoom area Right clicktoexitandselect a different zoom area The box in the lower right hand corner shows the entire camera picture with a black box a...

Страница 27: ...el PIP1X2 shows 1 channel in full screen and 2 other channels Click inside the main viewing area to change the full screen channel Click inside the white bar and drag to move the smaller channels Click inside the smaller channels to change the channel Picture in Picture Mode opens To change the full screen channel click anywhere in the main viewing area To change the smaller channels click inside ...

Страница 28: ...ng Date Click inside the field and enter the month date and year Time Click inside the field and enter the time Optional Date Format Use the drop down menu to select MM DD YY or DD MM YY or YY MM DD Optional Time Format Use the drop down menu to select 12HOURS or 24HOURS Optional DST Click the Setup button next to DST to configure automatic Daylight Savings Time adjustments Optional NTP Click the ...

Страница 29: ...p button DST Setup 2 Configure the following Daylight Saving Time Select Enable Time Offset Select the number of hours the system should move forward or backward when DST occurs Daylight Saving Time Mode Select Week or Date This allows you to select whether DST should begin and end at the beginning of the week or on a specific date Select Enable Configure DST Settings Start Time End Time Enter whe...

Страница 30: ...lick to open the Menu Bar and click the Main Menu button 2 Click System Beside NTP click Setup NTP Setup 3 Configure the following Enable Select Enable Server Address Select the NTP server address Time Zone Select your region s time zone Select Enable Select NTP server Select your Time Zone Click Update Now to connect to the server Click Apply to save your settings 4 Click Update Now to connect to...

Страница 31: ...e details see Configuring Hard Drive settings on page 45 Event Recording The system also includes motion and alarm recording M Recording Motion The system records when motion is detected by the camera A Recording Alarm The system records when an external senor device not included is triggered Recording Audio The system can also record audio You must have audio capable cameras not included or self ...

Страница 32: ...The Record Search tab opens 2 Configure the following CH Select the channel you wish to search Select All to search all channels Search Date Enter the month date and year you wish to search for video Playback Time CH Playback Time Search Date Enter the desired time you wish to search for video 3 Click Play to select the exact time specified in Playback Time 4 Select the channel or channels you wan...

Страница 33: ...ton Your search results appear in the calendar In the top portion of the calendar results are shown for each day in the month In the bottom portion results are shown for each hour in the selected day Days in the selected month Hours in the selected day Search results Green Continuous recording Red Motion or alarm recording Grey No recording 4 Click on a date in the calendar to see the video availa...

Страница 34: ...ntrols To use the advanced playback controls 1 Move the mouse slightly to display the on screen playback controls You can also use the playback control buttons on the remote control Click the playback controls to play pause fast forward rewind and slow down playback Click X or right click to quit playback and return to the Search Menu Finding Events in the Playback Bar The advanced playback contro...

Страница 35: ...e OR To create a custom time range click The button will become colored Move your mouse to the time you where you would like the range to start and click Then move your mouse to the time you where you would like the range to end and click The start and end times will be replaced by the 1st and 2nd times that you clicked on Using Zoom in Playback Mode You can use Zoom in Playback Mode This is usefu...

Страница 36: ...ve it to a USB flash drive not included or eSATA external hard drive not included NOTE YoumustformataneSATAharddrivebeforeyoucanuseittobackupdata Forinformation on formatting backup drives see Device on page 45 NOTE Video clip backup is only available when a single channel is selected for Playback To create a backup video clip 1 Connect a USB flash drive not included or eSATA external hard drive t...

Страница 37: ... back up video to a USB flash drive not included or eSATA external hard drive not included connected to the rear panel of the DVR NOTE For information on formatting USB or eSATA drives see Device on page 45 To back up video 1 Connect a USB flash drive or eSATA external hard drive to the DVR 2 Right click to open the Menu Bar and click the Record Search button 3 Click the Backup tab 4 Configure the...

Страница 38: ...ish before removing the USB memory drive Viewing Backed Up Video To view the downloaded video you must install the FLIR Player software For details on viewing backed up video see FLIR Player Playing Backed up Video on PC on page 81 or see FLIR Mac Player Viewing Backed up Video on Mac on page 83 Converting Backed Up Video to AVI Files The DVR saves its backup files as proprietary video files To sh...

Страница 39: ...nd then locate the backed up video file on your hard drive Open 3 Select the desired file format 264 h 264 All File that you wish to search for Click Open Open 4 Click Start to convert and save the file in the default save folder Or click Save As to select a desired save folder then click Start to convert the file Save As Start 5 Locate the file in the folder you selected in step 4 ...

Страница 40: ...istrator and user passwords and enable disable password protection USER normal user only has access to live viewing search playback and other functions You may set up multiple USER accounts with varying levels of access to the system For security reasons it is highly recommended to enable passwords on your system If you enable passwords you must select a 6 digit ADMIN password By default the syste...

Страница 41: ...multiple users to log in to the system When adding different users you can assign what menus they have access to For example you may want your friend to monitor your system while you are away while not giving full access to your system To add a new user 1 Right click to open the Menu Bar and Click the Main Menu button 2 Click System Users tab 3 Select the checkbox beside User1 or any other user th...

Страница 42: ...er Enable Select Enable to enable the user account Password Enable Select Enable or Disable to enable or disable the system from prompting you for a user or admin password during log in Password Enter your desired password Confirm Re enter the password 7 Click Apply to save your settings Now you can log in to the system locally or remotely using the user name or password you created When logging i...

Страница 43: ...olor settings camera title video output 2 Search Search for recorded video and log files on the system 3 Alarm Configure motion detection and alarm settings 4 System Configure system time and user accounts 5 Record Configure recording settings and recording schedules 6 Network Configure system network settings e g DDNS email alert settings 7 Device Configure PTZ settings HDD recording mode HDD for...

Страница 44: ...ft hand corner D L Lower left hand corner U R Upper right hand corner D R Lower right hand corner OFF Do not display the channel name 4 Optional Use the drop downs next to Copy to copy settings to another channel or all channels Click the Copy button to copy settings 5 Click Apply to save your settings Adjusting Camera Color Settings 1 Select the Live tab 2 In the Channel drop down menu select the...

Страница 45: ... Yes to confirm or No to revert to the old resolution If you do nothing the DVR will revert to the last selected resolution and restart NOTE If you select a resolution that is greater than what your monitor supports you may see a blank screen when your DVR restarts If this occurs do not do anything and wait until the DVR restarts If the screen remains blank press and hold the Stop button on the re...

Страница 46: ...Left Right Top or Bottom Margin 4 Click Apply to save your settings and click OK to confirm Adding Privacy Zones A privacy zone allows you to block out up to 4 portions of each channel with a black square ATTENTION Areas covered by privacy zones are not visible in recordings To configure a privacy zone 1 Click the Privacy Zone tab 2 In the Channel drop down menu select the channel you wish to conf...

Страница 47: ...control again to return the mouse and system interface to the VGA or HDMI monitor Your custom display will be saved on the secondary monitor To re arrange the split screen display 1 Select the Output tab 2 Under View Setup select Enable This lets you select and arrange the channels you want to show on the screen NOTE Enabling View Setup disables your ability to change channels the normal way on th...

Страница 48: ...ings File Size duration Changing the file size changes the duration of backed up files For example if you select 15 minutes as your file size the system stores video files in 15 minute durations Configuring the Recording Schedule Continuous Motion Alarm To configure the recording schedule 1 Click the Schedule tab 2 Configure the following Channel Select the channel you wish to configure the schedu...

Страница 49: ... You can configure the recording quality recording resolution and video frame rate for each channel To change the recording quality recording resolution and video frame rate 1 Click the MainStream tab 2 Under Mode select D1 or 960H 960H will enable larger wide screen formats NOTE If you change this setting the DVR will restart when you save changes Under Mode select D1 or 960H Frames per Second Re...

Страница 50: ...aved video on your system for playback and backup Searching for Video on the System 1 In the main menu click Search or click the Search Menu button in the menu bar 2 In the CH drop down menu select the channel you wish to search or select All to search all channels 3 Click the Search Date field to enter the desired month date and year you wish to begin searching for video Search Date 4 Click Searc...

Страница 51: ...it with the system For details see Formatting eSATA Backup Drives on page 45 To back up video files 1 Perform a search 2 Insert a blank USB flash drive in the rear panel of the system 3 Click on the desired date you wish to back up 4 Click the Backup button A list of files appears in the Log menu Backup 5 Click the checkbox under BAK next to the file you want to backup 6 Click the Backup button to...

Страница 52: ... a blank USB flash drive to your system Select the BAK checkbox beside the desired file name Then click the Backup button Using the Log Search A log search allows you to search system event logs To perform a Log search 1 Click the Log tab 2 Configure the following to perform a Log search Log Type Select the log type you wish to search under Choose from Alarm i e motion events Operation i e Configu...

Страница 53: ...ign 192 168 2 89 as the static IP in the DVR you must assign 192 168 2 89 in your router as a static IP as well Consult your router s user s manual for details 3 Click Apply to save your settings 4 Right click until you exit all menus You will be prompted to restart Enabling Auto Port Forwarding Auto Port Forwarding allows the DVR to open required ports on your router This feature only works on ce...

Страница 54: ...re the following beside the desired channel Video Select Enabled or Disabled If you selectDisabled youwillnotbeabletoview the channel when connecting remotely to the system FPS Select the desired frames per second Bitrate Select the desired video bitrate Audio Select or deselect the checkbox to enable or disable the system from streaming audio when viewing the system remotely 3 Click Apply to save...

Страница 55: ...ter your DDNSUserName Password Enter your DDNS Device password 3 Click Apply to save your settings NOTE Please allow 10 15 minutes for the DDNS servers to update with your new DDNS address before attempting to connect Alarm The Alarm tab allows you to configure Motion Detection and Alarm settings Configuring Motion Detection Configure motion settings to determine the area you wish to monitor for m...

Страница 56: ...g Alarm Settings The Alarm settings menu allows you to configure how the system behaves when an external alarm device not included is triggered To configure the Alarm tab 1 From the Alarm menu click the Alarm tab 2 Configure the following Alarm In Select the channel you wish to configure Alarm Type Select the alarm type of the device Choose from N O normally open N C normally closed Alarm Out Sele...

Страница 57: ...wn menu select Auto recommended or select the desired duration the hard drive should retain its data NOTE If overwrite recording is enabled the system s hard drive automatically re writes the hard drive s oldest content first in first out 4 Click Apply to save your settings Formatting USB Flash Drives ATTENTION Formatting a USB flash drive erases all data on the drive This step cannot be undone 1 ...

Страница 58: ...he system time and user accounts For instructions on how to set the system time including how to setup automatic Daylight Savings Time adjustments or NTP see Setting the Date and Time on page 16 Changing Date Format You can change the way the system displays the time i e Month Day Year To change the date format 1 Select the General tab 2 In the Date Format drop down menu select the desired format ...

Страница 59: ...password to unlock the system Adding Users Changing the Admin Password For details on changing admin and user passwords see ManagingPasswords on page 28 For details on creating User accounts see Adding Users on page 29 Viewing System Information Click the Info tab Advanced The Advanced menu allows you to update system firmware load system defaults Configuring the Auto Reboot feature Auto Reboot al...

Страница 60: ...ate 7 Follow the on screen instructions to update the firmware Do not remove the USB flash drive or power off the DVR during the firmware update Wait for the system to reboot Restoring to Factory Default Settings Restoring to factory default settings reverts any setting changes you have made to their original settings This does not affect the recordings saved on the DVR You can reset a single menu...

Страница 61: ...t triggers the system to send out a notification or alarmtrigger ChoosefromDiskNoSpace low hard drive space Disk Error hard drive error or Video Loss Enable Select Enable or Disable to activate or deactivate the system from sending out notifications Alarm Out Select the checkbox to enable alarm out devices from triggering Show Message Select the checkbox for the system to display an error message ...

Страница 62: ...anced and select the Maintain tab 4 Click Save Settings Wait for the system to save your settings Click to save all system settings to a USB flash drive Loading a System Configuration from a USB Flash Drive 1 Insert a USB flash drive not included that contains a saved configuration to a USB port See above for details on how to save your DVR configuration 2 Right click to open the Menu Bar and clic...

Страница 63: ...re your system meets or exceeds the following system requirements Description Requirement CPU Pentium 4 or above Operating System Windows XP Vista 7 8 Mac OSX 10 6 6 and above Intel processors only Memory 256 MB RAM or greater Video 16 MB of video memory Network LAN 10 100 BaseT Network Network WAN 384 Kbps upstream High speed Internet service is recommended when using DVR Netviewer Browser Intern...

Страница 64: ...the same for PC and Mac Step 1 of 3 Connect your DVR to the Local Area Network 1 Power off your DVR by turning the power switch to 2 Connect an Ethernet cable included to the LAN port on the rear panel of the DVR Connect the other end of the Ethernet cable to a router or switch on your network 3 Turn the power switch to I to power the DVR back on ROUTER Not Included COMPUTER Not Included not requi...

Страница 65: ... software for PC icon on your desktop 3 Enter the following information 192 168 0 101 IP Address Enter the IP Address of your DVR User Name The default user name is admin Password By default the password is left blank Client Port By default this is 9000 4 Click Login to access your DVR Client software for PC connects to your DVR and streams live video from your cameras To connect to the DVR s loca...

Страница 66: ...address of the DVR colon and the HTTP port number of the DVR e g http 192 168 5 118 80 into the address bar as shown above 8 Enter the DVR username and password to log in to the system By default the username is admin and the password is left blank Accessing your DVR Remotely over the Internet Setting up remote connectivity allows you to view your DVR from any computer or compatible mobile device ...

Страница 67: ...ount allows you to set up a web site address that points back to your local network This allows you to connect to your system remotely You must create a DDNS account in the same network as your DVR To setup your free FLIR DDNS account 1 In your browser go to http ddns myddns flir com Create a DDNS account Enter personal information and click Create Account 2 Complete the Account Information fields...

Страница 68: ...in name URL Request User Name Enter DDNS User Name Password Enter DDNS Device password tomsmith tsmith01 Select FLIRDDNS Beside Server select FLIRDDNS default 4 Under Domain Name enter your Domain name URL Request from the confirmation email that was sent after you created your DDNS account 5 Under User Name enter your DDNS User Name that was emailed to you after DDNS registration 6 Under Password...

Страница 69: ...ss your DVR Client software for PC connects to your DVR and streams live video from your cameras To Connect to the DDNS Address Using Safari on Mac To access your DVR remotely enter the DDNS address that you created earlier into Safari Mac The DDNS address must include http the name of your DDNS URL followed by myddns flir com a colon and then the HTTP port number of your DVR For example Example o...

Страница 70: ...e or Safari on Mac 1 2 3 4 6 7 5 1 Navigation Tabs Allows you to access the following tabs Live Watch live video Playback View saved video footage Remote Setting Configure system and networking options Local setting Configure where local files are stored on your hard drive Logout Exits remote viewing 2 Active Channel List Displays channels that are currently live ...

Страница 71: ...esired viewing mode 5 Mute Click to mute audio 6 Main Screen Main display screen for live viewing and playback You can also drag the screens to any desired position 7 PTZ Controls PTZ Pan Tilt Zoom control for connected PTZ cameras not included Logging into the System Log in to your system to begin remotely monitoring the system User name Password To log in to the DVR 1 In the User Name field ente...

Страница 72: ...k beside the desired channel to capture an image 2 A pop up window opens on the bottom left corner of the window Click Preview to view the image or Folder to show the image in the save folder If you receive an error taking a screen shot You may receive an error when taking a screen capture This is caused by an Internet Explorer security setting To reduce the security setting in Internet Explorer 1...

Страница 73: ...D DVD media To record video 1 Click next to the channel that you wish to capture video from The video will record to the default save directory 2 Click to stop video recording Showing Hiding Channels The Active Channel List is a convenient way to show hide the cameras that display in the main viewing window To show or hide video in the main video window 1 Click beside the channel number to show a ...

Страница 74: ...nnel A sub menu opens 2 Click on one of the following Show Bit rate Displays video bit rate Original Proportions Displays live video in its original proportions Changing the Save Directory of Screenshots or Recorded Video 1 Click the Local Setting tab 2 Click beside the desired category to browse for a save directory Browse button Local Setting tab 3 Select the desired save directory and then clic...

Страница 75: ...tting tab 2 Under File Type select the file format you would like to use when saving video 264 or avi Local Setting tab File Type Interval 3 Optional Under Interval select the maximum length in minutes for video saved on the remote computer 4 Click Save to save your changes Configuring PTZ Settings The system supports remote PTZ controls for compatible PTZ cameras not included For details on conne...

Страница 76: ... the Preset tab to configure camera presets Once your PTZ camera is in the desired angle press the button to add the setting to the Preset Use the Cruise tab to add desired PTZ cruise options Use the Video tab to configure the PTZ camera s video quality Drag the slider to adjust settings Zoom Focus and Iris settings On screen PTZ Controls Click the button to enable disable on screen PTZ controls C...

Страница 77: ...lick the desired month year and date Select month and year Select date 3 Under the Type drop down menu select the desired recording type you wish to search for Continuous Alarm or All 4 Select the channels you wish to search Check Synchronous playback to play all selected channels at the same time Select recording type Select channels Click Month or Day 5 Click the Search button 6 Click Play to be...

Страница 78: ...back speed Download Content Allows you to download recorded videos to your computer hard drive To download video click the channel you want to back up and click the Download content button A list of files appears Select the files you want to back up and click Start Download Video content green Download content Drag the line left or right to select the playback time Volume Stop all video Configurin...

Страница 79: ...or hide the record time on the remote display 3 Click Save to apply your settings Configuring Privacy Zone Settings ATTENTION Areas covered by privacy zones are not visible in recordings You can blank out a certain portion of the channel with a black box To configure a privacy zone 1 Click the Remote Setting tab and then click Display Privacy Zone 2 In the Channel drop down menu select the channel...

Страница 80: ...f you select 15 minutes then every file will contain 15 minutes of footage Pre record Select whether to enable or disable pre recording 3 Click Save to apply your settings Configuring the Recording Schedule To configure the recording schedule 1 Click the Remote Setting tab and then click Record Schedule 2 Configure the following Channel Select the channel you wish to configure Week Select the day ...

Страница 81: ...ecord MainStream 2 Under Resolution Mode select D1 or 960H If you do not have 960H compatible cameras it is recommended to select D1 as D1 will provide a higher number of total frames per second FPS for recording If you change the Resolution Mode setting the system will restart once you save your changes 3 Configure the following Channel Select the channel you wish to apply the settings to Resolut...

Страница 82: ...n DHCP or Static If you select Static you can edit the IP address Subnet Mask Gateway and DNS settings AutoPortForwarding Select EnableorDisabletoenableordisabletheAutoPortForwarding feature 3 Click Save to apply your settings Configuring the System Substream You can adjust the data streaming rate also called the SubStream when you connect to the system remotely If you want to conserve bandwidth s...

Страница 83: ...me rates require greater bandwidth consumption during remote viewing Bit Rate Select the desired video bit rate Audio Select whether you want the system to record audio audio cameras required not included 3 Click Save to apply your settings Configuring Email Notification Settings To configure email notification settings 1 Click the Remote Setting tab and click Network Email 2 In the Email drop dow...

Страница 84: ...menu select FLIRDDNS Domain Name Enter your Domain name URL Request from the confirmation email that was sent after you created your DDNS account User name Enter your DDNS User Name that was emailed to you after DDNS registration Password EnteryourDDNSDevicepasswordthatwasemailedtoyouafterDDNSregistration 3 Click Save to apply your settings Configuring Motion Detection Settings To configure motion...

Страница 85: ... a motion event Send Email Select the checkbox for the system to send a email notification during a motion event 3 Drag your mouse cursor in the window to select the desired area to monitor the channel for motion 4 Click Save to apply your settings Configuring your System to Beep During Motion You can set your system to beep during motion This is useful to notify you if someone enters or exits an ...

Страница 86: ...curs Latch Time Select the desired latch time when an alarm triggers Show Message Select the checkbox so that the system displays a warning message during an alarm recording Send email Select the checkbox for the system to send out email alerts during alarm recording Full Screen Select the checkbox to enable the system to go into Full screen View when an alarm triggers Alarm out Select the checkbo...

Страница 87: ... itself after 30 days Note that your hard drive must be large enough to store video for the selected duration 3 Click Save to apply your settings Configuring PTZ Parameters The system is capable of manipulating PTZ cameras not included that are connected to the system Please note that you will need PTZ information from the PTZ camera manufacturer s users guide For details on connecting a PTZ camer...

Страница 88: ...l 2 Configure the system format and time System Time Enter the desired system time and date An on screen calendar appears when you click the date Date Format Select the desired format the date is displayed in Time Format Select between 12 hour or 24 hour time formats 3 Select DST to enable daylight savings time or NTP to sync the time with a NTP time server NOTE Using the NTP feature requires that...

Страница 89: ...sired user you wish to configure i e user1 User name Enter the desired user name Password Enter the desired user password Confirm Re enter the user password Active Select Enable or Disable to activate or de activate a user account Password Select Enable to require a user password when users log on 3 Select the menus that the user will have access to Select the menus users will have access to 4 Cli...

Страница 90: ...ct page at www digimerge com To upgrade the system firmware 1 Download and extract the file to your computer s desktop 2 Click the Remote Setting tab and click Advanced Firmware upgrade 3 Beside Upgrade File Path click the browse button Locate the firmware and click Open 4 Click Start to begin the firmware upgrade 5 Follow the on screen instructions to complete the firmware upgrade NOTE Your syste...

Страница 91: ...rd drive error video loss This is useful if you want your DVR to notify you if there is a potential system problem To configure the system event settings 1 Click the Remote Setting tab and click Advanced Events 2 Configure the following Event Type Configure the type of event that triggers the system to send an alert Enable Select Enable to activate the system to notify you if an event occurs Buzze...

Страница 92: ...iguring Auto Reboot Auto reboot allows the system to restart automatically at a set time or date This improves system stability To configure Auto Maintain 1 Click the Remote Setting tab and click Advance Maintain 2 Click the Auto Reboot drop down menu and select Enable or Disable to activate or deactivate the auto reboot feature 3 Under Reboot select how often you want the system to reboot and the...

Страница 93: ... your local hard drive Installing FLIR Player 1 Insert the software CD that comes included with the system OR download Video Player for PC from www digimerge com under the page for your DVR model 2 Click DVR Software FLIR Player PC Follow the on screen instructions to install FLIR Player 1 Running FLIR Player 1 Double click the FLIR Player icon on the desktop 2 Click the Open File to load a single...

Страница 94: ...ideo Window Hide reveal playlist Next File Stop Previous File Open File Rewind Fast Forward About the Advanced Config menu The Advanced Config menu allows you to select where the screen captures are stored To open the Advanced Config menu 1 Click the button 2 Select Click Select to change the snapshot save folder Then select the folder and click OK 3 Click OK to save changes ...

Страница 95: ...e product page for your DVR model and download Video Player for MAC 3 Extract the file and double click the FLIR Mac Player installer pkg file Follow the on screen instructions to install the software Launching FLIR Mac Player Click the FLIR Mac Player icon in the Dock or in your Applications List in Finder FLIR Mac Player interface Video playlist Video slider Hide video playlist Frame by frame Fa...

Страница 96: ...he default save directory is in your Home folder dvr 3 Double click the video file in the playlist to begin playback Loading Multiple Video Files You can load an entire folder of video files To load multiple video files saved onto your hard drive 1 Click the Load folder button 2 Select the desired folder you wish to add to the playlist Click Open to add all the videos in the folder Double click fi...

Страница 97: ...et access To connect to your system on Internet Explorer 1 Open Internet Explorer NOTE If you are connecting using Internet Explorer 9 you must use the 32 bit version From the Start Menu click Internet Explorer Do not click Internet Explorer 64 bit 32 bit Internet Explorer NOTE It is recommended to select Run as administrator when you open Internet Explorer to ensure full functionality 2 Enter the...

Страница 98: ...n bar and select Install this Add on for All Users on This Computer to install the plug in SelectInstallthisAdd onforAllUsersonThisComputer Click inside the attention bar If you are connecting using Internet Explorer 9 or 10 the attention bar appears on the bottom of the screen Click Allow to install the plug in AttentionBarinInternetExplorer9 Click Allow 4 Under User Name and Password enter the D...

Страница 99: ...App Store Android Android v 2 2 and above Digi Summit Google Play Store For the latest device compatibility list visit www digimerge com Before you Begin You will need the following before you can start viewing on your mobile device Your DVR s DDNS address Before you can connect with a mobile device you must complete the setup process for remote viewing to obtain your DDNS address and enable DDNS ...

Страница 100: ...to your router You must create a DDNS account and have the DDNS settings configured in your DVR The DVR must have internet access You must have a DDNS address to log in remotely An iTunes account NOTE You will need to create an iTunes account before you can download the app An iTunes store account requires a valid credit card number The app is free of charge An iTunes account requires valid credit...

Страница 101: ... of your choice Address Enter your DDNS address e g tomsmith myddns flir com Port Enter the Client Port default 9000 UserName Enter the DVR s user name default admin Password By default the password is left blank Channels Enter the number of channels 6 Tap Save Then tap Menu 7 Tap Live Monitor 8 Tap in one of the display areas and select the channel you would like to view Repeat for any additional...

Страница 102: ...reenshots from live view select the grid area you would like to take a screenshot from or tap to take a screenshot from all connected cameras Select the grid area you would like to take a screenshot of 2 To view screenshots see Viewing Manual Recordings on page 93 Taking Manual Recordings 1 Tap during live view or playback If taking manual recordings from live view tap the grid area you would like...

Страница 103: ... on page 104 To use PTZ Controls 1 Tap the channel with your PTZ camera 2 Tap to open PTZ controls 3 Double tap the channel to select it in full screen Use the PTZ controls Click the arrows to control the camera Call Preset Set Speed Zoom in Zoom out Focus in Focus out Iris in Iris out Close PTZ controls Using Remote Playback Mode on iPhone iPad Remote Playback Mode allows you to view recorded vid...

Страница 104: ...rliest available recordings from the selected day Use the on screen playback controls Select playback time Pause Play Stop Screenshot Manual Record Mute Unmute Viewing Screenshots You can view screenshots or email them using the app NOTE To email screenshots you must have an email account configured in the Email app Please refer to your iPhone iPad user s guide or www apple com if you need support...

Страница 105: ...ow tap inside the picture to stop the slideshow Delete screenshot Viewing Manual Recordings You can view manual recordings using the app To view manual recordings 1 From the Main Menu tap Record Playback 2 Tap the DVR you would like to view manual recordings from 3 Tap the recording file you would like to view 4 Use the on screen controls Take screenshot Slow Pause play Play Fast forward Next fram...

Страница 106: ... as needed and then tap Save Android Use the Digi Summit application to connect to your DVR on your Android phone or tablet System requirements Android version 2 2 and above NOTE For the latest device compatibility list visit www digimerge com Prerequisites Ports 80 and 9000 or whichever ports your system is using must be port forwarded to your router You must create a DDNS account and have the DD...

Страница 107: ...lient Port Enter the user name Enter the password Enter the number of channels Name Enter a name for your DVR of your choice Address Enter your DDNS address e g tomsmith myddns flir com Port Enter the Client Port default 9000 UserName Enter the DVR s user name default admin Password By default the password is left blank Channels Enter the number of channels 6 Tap Save Then tap Back 7 Tap Live Moni...

Страница 108: ...uld like to view Repeat for any additional channels you would like to view Tap inside a display area Select a channel Digi Summit Interface Tapachanneltoselect Double tap to view a channel in full screen Disconnect selected channel Screenshot Manual Recording Select channel PTZ Controls Taking Screenshots 1 Tap during live view or playback ...

Страница 109: ...would like to start recording on Tap again when you would like to stop recording If taking manual recordings from playback Tap when you would like to stop recording 2 To view manual recordings see Viewing Screenshots on page 92 Using PTZ Controls If you have a PTZ camera not included connected you may control it using Digi Summit NOTE You must configure the system to communicate with the PTZ camer...

Страница 110: ... Click the arrows to control the camera Using Remote Playback Mode on Android Remote Playback Mode allows you to view recorded video saved on your DVR s hard drive To use remote playback mode 1 From the Main Menu tap Remote Playback 2 Tap Select Channel Select the channel you would like to playback from Tap select channel NOTE If you receive the message No video found close the app and restart it ...

Страница 111: ...own in the calendar Swipe up or down to select month Video available 4 Playback begins at the earliest available recordings from the selected day Use the on screen playback controls Select playback time Pause Play Stop Screenshot Manual Record Mute Unmute Viewing Screenshots You can view screenshots or share them using the app NOTE To share screenshots you must configure the apps used for sharing ...

Страница 112: ... the screenshot you would like to view Tap the screenshot you would like to view Swipe leftor rightto select screenshot Share screenshot Begin slideshow tap inside the picture to stop the slideshow Delete screenshot To share screenshots 1 Tap to share Select an app that you would like to share the file with Follow the app s instructions to share the file Select the sharing app ...

Страница 113: ...yback 2 Tap the DVR you would like to view manual recordings from 3 Tap the recording file you would like to view 4 Use the on screen controls Take screenshot Slow Pause Play Fast forward Next frame Mute unmute Select playback time Using Device Manager to Manage DVR s You can use the Device Manager to add delete or modify your DVR s To delete a DVR 1 From the Main Menu tap Device Manager ...

Страница 114: ...ice 2 Press and hold on DVR you would like to delete and then tap Delete Press and hold to delete To modify a DVR 1 From the Main Menu tap Device Manager 2 Tap on the DVR you would like to modify 3 Change the connection details as needed and then tap Save ...

Страница 115: ...Specifications As our products are subject to continuous improvement Digimerge Technologies Inc a FLIR company and its subsidiaries reserve the right to modify product design specifications and prices without notice and without incurring any obligation E OE ...

Страница 116: ...Cable to the side of the RS485 port on the rear panel 3 Connect the video cable to a BNC port BNC TX TX 8 channel model shown Configuring PTZ Settings Before you can use the PTZ controls you must enter your camera s PTZ protocol details into the DVR Prerequisite Obtain the PTZ protocol details for your camera Check your camera s instruction manual for details To enter PTZ camera settings in the DV...

Страница 117: ...u to copy the PTZ settings to multiple channels 4 Click Apply to save your settings Using the PTZ Menu Local DVR To control the PTZ camera locally on your DVR 1 Select the channel that the PTZ camera is connected to 2 Press the PTZ button once and release then press and hold Enter the system password The PTZ menu opens PTZ button Press and release then press and hold 3 Use the on screen PTZ contro...

Страница 118: ...otal Number of presets Preset number Time shown before changing 4 Complete the steps above to create additional presets as needed Press Save when you are finished to save all created presets Selecting PTZ Presets 1 In the No field select the number of the preset you would like to select 2 Click Go to to go to the preset Deleting PTZ Presets 1 In the No field select the number of the preset you wou...

Страница 119: ... to the Main port EXTERNAL MONITORS Not Included Not Included PRIMARY MONITOR TV VGA HDMI VGA or HDMI cable BNC cable BNC to RCA adapter To connect the DVR to a television using RCA cables connect a BNC to RCA adapter notincluded tothe VIDEO OUTPUT port 8 channel model shown Customizing the Channel Arrangement on the External Monitor You can use the steps below to create a custom split screen disp...

Страница 120: ...peration Select Enable 6 Under View Mode select the desired viewing mode Single Quad Nine or Sixteen 7 Click Vout Setup A menu appears that allows you to select the arrangement of channels 8 Click the drop down menus to select which channels to show on the screen and the arrangement of channels Select the arrangement of channels on screen 9 Click Apply to save changes Click Ok Right click repeated...

Страница 121: ... connected to the VGA HDMI port and the monitor connected to the Main port Configuring the Spot Monitor for Full Screen or Split Screen D3316 Only By default a monitor connected to the Spot port automatically shows channels in Sequence View To configure the Spot monitor to show channels in split screen 1 Right click to open the Menu Bar and click the Main Menu button 2 Click Display and select the...

Страница 122: ...ent of channels you would like to show on the Spot monitor 7 Click the drop down menus to select which channels you would like to show on the screen and the arrangement of channels Select the arrangement of channels on screen 8 Click Apply to save changes Click Ok Right click repeatedly to exit all menus and return to live viewing ...

Страница 123: ...abletotheAudioIn 1 16 portandthenconnect BNC audio cables from the cameras to the corresponding connectors on the octopus cable To enable audio recording 1 Connect the BNC video cable from the camera to one of the BNC Video INPUT ports on the rear panel of the DVR 2 Connect the RCA audio cable from the camera to the corresponding Audio INPUT 3 Right click to open the Menu Bar and click the Main Me...

Страница 124: ...e screws from each side panel x2 and rear panel x4 of the cover 2 Gently slide the cover away from the rear panel and lift off Be careful of sharp edges 3 Disconnect the power and data cables 4 Next remove the hard drive from the housing If your system has a 3 5 hard drive remove the 4 screws holding the hard drive bracket and remove the bracket from the DVR Remove the 4 screws securing the hard d...

Страница 125: ...ower cable has been disconnected before changing the hard drive 1 Remove the screws from each side panel x2 and rear panel x4 of the cover 2 Gently slide the cover away from the rear panel and lift off Be careful of sharp edges 3 Next install the hard drive If installing a 3 5 hard drive remove the 4 screws holding the hard drive bracket and remove the bracket from the DVR Place the hard drive in ...

Страница 126: ... and carefully turn the DVR over Insert 4 hard drive screws to secure the hard drive Turn the DVR back over Remove the hard drive screws Make sure to hold the hard drive in place while removing the hard drive screws and turning the DVR to avoid damaging the DVR Place the hard drive over the screw holes with the power and dataconnectorsfacing the center of the DVR 4 Connect the power and data cable...

Страница 127: ...k to open the Menu Bar and click the Main Menu button 2 Click Device 3 Click the checkbox under Select to choose the drive you wish to reformat Select checkbox 4 Click Format HDD 5 When the warning window appears click OK Wait for the system to format the hard drive NOTE You will notice that the size of the HDD and the free space are not the same The system uses a portion of the disk space for the...

Страница 128: ...ower bar or surge protector try bypassing the bar and connecting the power directly to the wall outlet Confirm that there is power at the outlet Connect the power cable to another outlet Test the outlet with another device such as a lamp or phone charger Remote control is not detected by the system Battery in the remote control is drained Install two fresh AAA alkaline batteries in the remote cont...

Страница 129: ...r cable Firmly connect a USB mouse to one of the USB ports Reconnect the power cable to the DC 12V port on the rear panel There is no picture on selected channels camera picture is not being displayed Camera cables are loose or have become disconnected Check the camera video cable and connections Disconnect and reconnect the cable at the system and at the camera Try moving the camera to another ch...

Страница 130: ...under Step 3 of 4 Enable DDNS on the DVR on page 56 DDNS address not entered correctly In Internet Explorer or Safari enter http the DDNS domain name from the confirmation email in full and then colon and HTTP port for example http tomsmith myddns flir com 80 Cannot connect to the DVR using a mobile device DVR has not been configured for Internet connection Ensure you have followed all the steps i...

Страница 131: ...o receive product updates and information North America 1 866 816 5919 Technical support for technical installation issues Mon Fri 8 00 am to 8 00pm EST By Phone Product support is available 24 7 including product information user manuals quick start up guides and FAQ s at www digimerge com Online Technical support for technical installation issues tech digimerge com By Email Need Help ...

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