Update, Restart, and Erase
Some troubleshooting steps may require you to restart your tracker, while erasing it
is useful if you want to give Luxe to another person. Update your tracker to receive
the latest firmware.
Update Luxe
Update your tracker to get the latest feature enhancements and product updates.
When an update is available, a notification appears in the Fitbit app. After you start
the update, follow the progress bars on Luxe and in the Fitbit app until the update is
complete. Keep your tracker and phone close to each other during the update.
To update Luxe, your tracker's battery must be at least 20% charged. Updating
Luxe may be demanding on the battery. We recommend plugging your tracker into
the charger before starting an update.
.
Restart Luxe
If you can’t sync Luxe or you have trouble with tracking your stats or receiving
notifications, restart your tracker from your wrist:
1. Swipe down from the clock screen to find the Settings app
.
2. Open the Settings app
> Restart Device > Restart.
If Luxe is unresponsive:
1. Connect Luxe to the charging cable. For instructions, see
.
2. Press the button located on the flat end of the charger 3 times, pausing for 1
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