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R3142pr-0720
IMPORTANT!
If you experience a problem with your vehicle, fi rst check the Problems and Solutions Guide below. If you still experience a problem,
please contact Power Wheels
®
Consumer Relations.
PROBLEMS AND SOLUTIONS
PROBLEM
POSSIBLE CAUSE
SOLUTION
Vehicle does not run
Undercharged battery
Charge the battery. A new battery should have been charged for at least
18 hours before using the vehicle for the first time. After first-time use,
recharge the battery for at least 14 hours after each use. Never charge the
battery longer than 30 hours.
Check all connectors. Make sure the charger connector is plugged into the
battery, and that the charger is plugged into the wall.
Make sure power flow to the wall outlet is “ON”.
Charger is not working
There is no sure way to tell if your charger is working unless you have
a volt meter. If you suspect there is a problem with your charger, contact
Consumer Relations. They can test your charger for you.
Tripped thermal fuse
The built-in thermal fuse may “trip” and shut down operation of the
vehicle if the vehicle is overloaded or the driving conditions too severe.
Once a fuse has “tripped”, remove your foot from the pedal and wait
approximately 25 seconds before operating the vehicle again. To avoid
repeated automatic shutdowns, do not overload the vehicle by exceeding
the 29,5 kg (65 lbs) maximum weight capacity or by towing anything
behind the vehicle. Do not drive up hills or run into fixed objects, which
can cause the wheels to stop spinning while power is still being supplied
to the motors. If a thermal fuse continually trips, contact
Consumer Relations.
Loose wire or loose connectors
Check all wires and connectors. Make sure the motor harness connector
is plugged into the battery, and that there are no loose wires around
the motors.
Dead battery
If your battery is old or if you have not followed Battery Care instructions,
your battery may be dead. If you are unsure whether or not the battery is
dead, contact Consumer Relations.
Electrical switch damage
The electrical switches can become corroded due to exposure to water or
moisture, or can jam due to loose dirt, sand or gravel. Contact
Consumer Relations.
Motor damage
Contact Consumer Relations.
Vehicle was running but
suddenly stopped
Loose wire or loose connectors
Check all wires and connectors. Make sure the motor harness connector
is plugged into the battery, and that there are no loose wires around
the motors.
Tripped thermal fuse
The built-in thermal fuse may "trip" and shut down operation of the
vehicle if the vehicle is overloaded or the driving conditions too severe.
Once a fuse has “tripped”, remove your foot from the pedal and wait
approximately 25 seconds before operating the vehicle again. To avoid
repeated automatic shutdowns, do not overload the vehicle by exceeding
the 29,5 kg (65 lbs) maximum weight capacity or by towing anything
behind the vehicle. Do not drive up hills or run into fixed objects,
which can cause the wheels to stop spinning while power is still being
supplied to the motors. If a thermal fuse continually trips, contact
Consumer Relations.