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BEFORE YOU CALL FOR SERVICE
User warnings
Your washer is capable of self diagnosis and may sound a series of beeps and display
a notification or warning to inform you when there is a problem. In most cases you will be
able to address the problem the washer is alerting you to. Check this chart before you call
for service.
PROBLEM
DISPLAYED AS
WHAT TO DO
Keylock
is activated
Press and hold button for three seconds.
Pump filter
is blocked
Clean the pump filter
The washer
is not getting
any water
Check the taps have been turned on
If there is no hot water connection the washer will heat the
water itself, but there must be a cold water connection to the
cold valve.
Check the hose connections. If the cold water supply is
connected to the hot valve and there is no connection to the
cold valve the washer will not fill.
Check the inlet hose filters are not blocked, the hose(s) are not
kinked and are attached correctly.
Check that the drain hose is not too low or pushed into the
standpipe too far. This will cause the water to siphon out of
the washer.
Check that the cold water temperature does not exceed the
35°C temperature requirement.
Check the water flow rate. It maybe too low.
The washer is
out of balance
The wash load has gone out of balance at some point during the
cycle. Touch
to stop message. If you want to improve the
dryness of the load, manually re-distribute the load and remove
items if necessary. Close the door and select the
SPIN
cycle on
the dial, adjust the spin speed if necessary and touch
to start
the washer.
Check the washer is level.
