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© 2020 Carrier
Appendix A
Troubleshooting
Appendix A.1
Lost or Incorrect IP Address
•
Ensure that MB485ETH-CG Toolbox is loaded onto the local PC. Otherwise, download the
MB485ETH-CG-Toolbox.zip via the Sierra Monitor website’s
•
Extract the executable file and complete the installation.
•
Connect a standard Cat-5 Ethernet cable between the user’s PC and MB485ETH-CG.
•
Double click on the FS Toolbox Utility and click Discover Now on the splash page.
•
Check for the IP Address of the desired gateway.
•
If correcting the IP Address of the gateway: click the settings icon
on the same row as the
gateway, then click Network Settings, change the IP Address and click Update IP Settings to save.
Ethernet Port
Figure 47: Ethernet Port Location