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Chrysler Group LLC

W A R R A N T Y I N F O R M A T I O N

2 0 1 3

13GENBEV-026-AA

First Edition

Printed in U.S.A.

FIAT 500e

Содержание 2013 500e

Страница 1: ...WA R R A N T Y I N F O R M AT I O N 2 0 1 3 FIAT 500e...

Страница 2: ...This booklet contains Chrysler Group LLC limited warranties It should be kept in your vehicle and presented to your Dealer if any warranty service is needed The warranty text begins on page 4 of this...

Страница 3: ...Yr 100 000 7 Yr 70 000 8 Yr 100 000 Basic Limited Warranty Coverage Special Extended Warranty Coverage Anti Corrosion Perforation Limited Warranty All Panels Outer Panels Electric Powertrain Limited W...

Страница 4: ...y FIAT 500e sold and registered in the State of Kansas only 10 3 What s Not Covered 11 3 1 Modifications Not Covered 11 3 2 Environmental Factors Not Covered 12 3 3 Maintenance Costs Not Covered 12 3...

Страница 5: ...18 5 1 Where to Take Your FIAT 500e 18 5 2 How To Get Roadside Assistance Service U S or Canada Only 20 5 3 Emergency Warranty Repairs 22 6 How to Deal with Warranty Problems 23 6 1 Steps to Take 23 6...

Страница 6: ...s them to the extent allowed by law And the implied warranty of fitness for a particular purpose does not apply if your FIAT 500e is used for racing even if the vehicles is equipped for racing Some st...

Страница 7: ...hese warranty repairs or adjustments including all parts and labor connected with them will be made by your authorized FIAT repair facility at no charge using new or remanufactured parts C Items Cover...

Страница 8: ...either of the following dates whichever is earlier the date you take delivery of the FIAT 500e or the date when the FIAT 500e was first put into service for example as a dealer demo or as a Chrysler c...

Страница 9: ...EXCEPT WHERE SPECIFICALLY REQUIRED BY LAW THERE IS NO WARRANTY COVERAGE ON THIS FIAT 500e IF IT IS SOLD IN OR REGISTERED IN COUNTRIES OTHER THAN THE UNITED STATES This policy does not apply to a FIAT...

Страница 10: ...ing for example from stone chips or scratches in the paint is not covered For more details on what isn t covered by this warranty see 3 5 C How Long It Lasts The Corrosion Warranty starts when your Ba...

Страница 11: ...set forth in Section 2 1 E This warranty has two time and mileage limits The Electric Vehicle System Limited Warranty lasts for up to 4 years or 50 000 miles on the odometer whichever occurs first cov...

Страница 12: ...4 years with no mileage limit calculated from the warranty start date See Section 5 2 for information on how to get Roadside Assistance service in the United States and Canada Out of charge assistanc...

Страница 13: ...ertified for use on your vehicle Nor do they cover the costs of any repairs or adjustments that might be caused or needed because of the installation or use of non Chrysler parts components equipment...

Страница 14: ...storms torna does sandstorms lightning floods and earthquakes Your warranties do not cover conditions resulting from anything impacting the FIAT 500e This includes cracks and chips in glass scratches...

Страница 15: ...orrosion Not Covered Your warranties don t cover the following corrosion caused by accident damage abuse or FIAT 500e alteration corrosion caused by failure of not having the lithium ion battery requi...

Страница 16: ...er s Manual opening the lithium ion battery enclosure or having it serviced by someone other than an authorized FIAT repair facility FIAT 500e certified technician exposing the lithium ion battery to...

Страница 17: ...0e is issued a certificate of title indicating that it is designated as salvage junk rebuilt scrap or some similar word Chrysler will deny warranty coverage without notice if it learns that a FIAT 500...

Страница 18: ...rysler standards and have the same warranties as new parts Examples of the kinds of parts that might be serviced in this way are electrical drive module lithium ion battery with a lithium ion battery...

Страница 19: ...sually detected and corrected at the factory In addition dealers must inspect each vehicle before delivery They repair any defects or damage detected before the FIAT 500e is delivered to you 4 3 Produ...

Страница 20: ...registered in the United States your Chrysler warranty still applies Service may be requested at any authorized FIAT repair facility C In a Foreign Country Outside of North America If you are travelin...

Страница 21: ...untry before you move FIAT 500e importation rules vary consider ably from country to country You may be required to present documentation of your move to Chrysler in order to continue your warranty co...

Страница 22: ...number from which you are calling Briefly describe the nature of the problem and answer a few simple questions You will be given the name of the service provider and an estimated time of arrival If y...

Страница 23: ...ch towing service to transport your vehicle to the closest authorized FIAT repair facility in the manner described in your Owner s Manual Out of Charge Assistance No time is a good time for a dead bat...

Страница 24: ...on vehicle and service eligibility If eligible we will reimburse you for the reasonable amounts you actually paid based on the usual and customary charges for that service in the area where they were...

Страница 25: ...e owner or general manager of the dealership or authorized FIAT repair facility Step 2 If your dealership or authorized FIAT repair facility still can t resolve the problem contact the FIAT Customer A...

Страница 26: ...settle ment organization and may be contacted in writing at the following address National Center for Dispute Settlement Chrysler Group LLC Customer Arbitration Process P O Box 727 Mt Clemens MI 4804...

Страница 27: ...ettlement is offered to you Chrysler will ask you to sign a form that contains that settle ment Your case will then be closed There is no requirement for you to participate in this settlement process...

Страница 28: ...Process you are free to pursue other legal remedies D Notice Under State Lemon Laws Some states have laws allowing you to get a replacement vehicle or a refund of the vehicle s purchase price under ce...

Страница 29: ...uburn Hills Michigan 48321 8004 Phone 1 888 242 6342 To contact FIAT by email at fiatinfo chrysler com In Canada Chrysler Canada Inc Customer Service Chrysler Centre P O Box 1621 Windsor Ontario N9A 4...

Страница 30: ...rto Rico and U S Virgin Islands Customer Service Chrysler Group International Services LLC Box 191857 San Juan Puerto Rico 00919 1857 Phone 787 782 5757 Fax 787 782 3345 HOW TO DEAL WITH WARRANTY PROB...

Страница 31: ...n this booklet A variety of plans are available covering various time and mileage periods and various groups of the vehicle s mechanical components Chrysler Group LLC service contracts are the ONLY ve...

Страница 32: ...s entered in your Maintenance Log or by keeping receipts or other documentation of work you ve had done on your FIAT 500e in your Maintenance Log 8 2 Where To Go For Maintenance Chrysler recommends th...

Страница 33: ...in the event of a recall or any questions concerning your warranty please tell your dealer about any ownership or address change and write the details here Zip Code Mileage at Delivery Code State Seco...

Страница 34: ...Chrysler Group LLC 13GENBEV 026 AA First Edition Printed in U S A...

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