FENIX IMVICO
TK23 OPERATION MANUAL
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3.5.2- PAPER-NEAR-END ERROR
This error is not as significant as the “NO PAPER/ HEAD-UP” error. So, the user must
decide what to do when this error comes. Depending on the settings of command
“ESC
c 4”
this error stops the printing or not (See point
4. CONTROL COMMANDS
).
If this error is set to stop the printing, it will be detected as any other error. If this error is
not set to stop the printing, user must detect it by polling the status bytes.
•
ERROR ORIGIN: The paper-near-end sensor does not detect the paper roll.
NOTE:
This error is indicated in the parallel port depending on the conditions set by the
”ESC c 3”
command (See point
4. CONTROL COMMANDS
).
•
RECOVERY: To recover from this error, user must change the paper roll.
3.5.3- THERMAL HEAD TEMPERATURE ERROR
Due to very continuous use of the printer, or due to environmental conditions, the
temperature in the thermal head may reach levels, which can damage the printer itself.
When this situation occurs, an error must be indicated in order to protect the printer
from abrasion. This error recovers automatically and the printer returns to normal status
when the thermal head temperature drops to an acceptable level (below 70 ºC).
•
ERROR ORIGIN: The thermal head temperature raises over 75 ºC.
•
RECOVERY: The printer automatically recovers from this error when the thermal
head temperature drops below 75 ºC.
3.5.4- AUTOCUTTER ERROR
In some cases, after cutting a ticket, the cutter blade can be out of its home position. In
other cases, an object may be obstructing the cutter blade, making it impossible to cut
the ticket.
After cutting a ticket, the printer checks the right position of the cutter blade, and if it has
not returned to its home position, the printer indicates an error.
•
ERROR ORIGIN: For some mechanical reason, the cutter blade can not return to its
home position after trying to cut.
•
RECOVERY:
Not attempt turn up the head lever, because this can damage the
cutter blade.
The printer tries to automatically recover from this error at printer
initialization (turn the printer OFF / ON). Remove the external paper or objects, and
try recovering the cutter blade turning ON/OFF some times. If the cutter blade had
been recovered, turn up the head lever and remove the internal paper or objects. If
the cutter blade is still blocked, cutter unit must be replaced. See also
APPENDIX C
for manual recovering.