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Technical Support Contacts:

Service Dealer Support Web-Site NA

www.fellowes.com/servicedealers

Service Dealer Support Web-Site Intl

www.fellowes.com/servicedealeruk/

North America

Support Telephone #

800-553-1155

[email protected]

South America

Support Telephone #

800-553-1155

[email protected]

Europe / United Kingdom

Support Telephone #

+31 13 4580505

[email protected]

Australia

Support Telephone #

6103-833369744

[email protected]

Japan

Support Telephone #

81-5496-2420

[email protected]

Korea

Support Telephone #

02-3462-2884

[email protected]

Poland

Support Telephone #

+48-22-205 21 20

[email protected]

Singapore

Support Telephone #

65 6221 3811

[email protected]

Malaysia

Support Telephone #

603 5122 1231

[email protected]

Spain

Support Telephone #

+34 902 33 55 69

[email protected]

Please make sure to have Model and Serial number of shredder when calling.

Содержание 225Ci

Страница 1: ...225i 225Ci 225Mi Technical Service Manual North America and International March 2017 ...

Страница 2: ...RNAL CLEANING 5 INSPECTION 5 OPERATION 6 8 CONTROL PANEL 6 INDICATOR LED S 7 TROUBLESHOOTING LEDS 7 SHEET CAPACITY LEDS 8 LUBRICATION 8 TROUBLESHOOTING 9 10 PAPER FEED PROBLEMS 9 ELECTRICAL PROBLEMS 9 10 MECHANICAL PROBLEMS 10 TOOLS AND SUPPLIES 11 CABINET AND HOUSING 12 13 MACHINE BREAKDOWN 12 HOUSING COVER 13 PAPER WASTE BIN 13 ...

Страница 3: ...APACITOR 19 POWER CORD RECEPTACLE 19 POWER SWITCH 20 BIN FULL SYSTEM 20 21 DOOR OPEN SWITCH 22 JAM PROOFMODULE 23 SAFE SENSE 23 AC PCBOARD 24 WIRING DIAGRAM 25 CONTROL L E D BOARD 26 WIRING DIAGRAM 27 PCB CALIBRATIONS 28 29 CURRENT LIMIT ADJUSTMENT 28 JAM PROOF CALIBRATION 29 AUTO START I R SENSORS 30 NOTES 31 TECHNICAL SUPPORT CONTACT INFORMATION 32 ...

Страница 4: ...hooting guide for help in identifying a specific problem Then turn to the appropriate section in the manual for instructions Follow the service procedures carefully Always note the location number color and position of parts and wires before removing them so that they can be reassembled correctly If there are no specific instructions for reassembling an item simply reverse the disassembly procedur...

Страница 5: ...e 120 V 220 240 V 220 240 V 220 240 V Rated Frequency 60Hz 50Hz 50Hz 50Hz Rated Amperage 6A 3A 3A 3A Rated Wattage 700 W 700 W 700 W 700 W Motor Type Induction 2 pole PRODUCT INFO C 225i C 225i C 225i C 225i Country Version Korea China UK Product Size H X W X D 785mm X 450mm X 435mm or 30 9 X 17 3 4 X 17 1 8 Product Weight 34 75 Kg or 76 6 lbs Quantity per Master 1 Master Outer Size H X W X D 902m...

Страница 6: ...40V 220V 240V Rated Frequency 60Hz 50Hz 50Hz 50Hz Rated Amperage 6A 3A 3A 3A Rated Wattage 700 W 700 W 700 W 700 W Motor Type Induction 2 pole PRODUCT INFO C 225Ci C 225Ci C 225Ci C 225Ci Country Version JP KO CN ZA Product Size H X W X D 785mm X 450mm X 435mm or 30 9 X 17 3 4 X 17 1 8 Product Weight 40 68 Kg or 89 7 lbs Quantity per Master 1 Master Outer Size H X W X D 902mm X 565mm X 558mm or 35...

Страница 7: ...Hz 50Hz 50Hz Rated Amperage 6A 3A 3A 3A Rated Wattage 700 W 700 W 700 W 700 W Motor Type Induction 2 pole PRODUCT INFO C 225Mi C 225Mi C 225Mi C 225Mi Country Version JP KO CN ZA Product Size H X W X D NA Product Weight 450 X 435 X 745mm or 17 3 4 X 17 1 8 X 29 3 8 Quantity per Master 41 0 Kg or 90 4 lbs Master Outer Size H X W X D 1 Master Outer Weight 561 X 570 X 905mm or 22 1 8 X 22 7 16 X 35 1...

Страница 8: ...l Cleaning Clean the exterior of the shredder with a soft cloth Moisten the cloth with a mild solution of detergent such as dish washing liquid and warm water Use detergent sparingly to avoid contact with electrical parts Do not use flammable synthetic oil petroleum based products or aerosol lubricants of any kind Do not use chemical cleaners solvents or aerosol sprays to clean the exterior of the...

Страница 9: ...dder and illuminates the power LED Forward Runs the shredder in forward mode Press and hold to activate Reverse Runs the shredder in reverse mode Press and hold to activate AUTO Runs the shredder in automatic start mode and illuminates the Auto LED below the Sheet Capacity LEDS on the housing top Control Panel Touchpad Reverse Forward Power Auto ...

Страница 10: ... the inside of the housing cover o If an indicator LED fails replace the universal control PC board assembly Troubleshooting LEDs Overheat The motor has reached the thermal cut out temperature end of duty cycle Door Ajar Cabinet door is open Close door Bin Full Waste bin is full Empty waste bin Remove Paper Shredder is jammed e g paper capacity exceeded Safe Sense Turns shredder off when a hand or...

Страница 11: ...225i shredder does not require oiling 225Ci If used at or near capacity for an extended time the 225Ci shredder should be oiled every 30 minutes if not it should be oiled after every bag change 225Mi If used at or near capacity for an extended time the 225Ci shredder should be oiled every 15 minutes if not it should be oiled after every bag change Use Fellowes Powershred Lubricant 35250 or other n...

Страница 12: ...attempt to reverse the paper out If the power feed does not clear the jam and the red indicator stays on reduce paper by pulling out excessive amount out until the red light is off and the yellow lights are on Continue shredding Electrical Problems The most common electrical problems result from 1 An opened cabinet door 2 Loose wires 3 A defective PC board 4 Safe Sense feature being engaged 5 Anti...

Страница 13: ...drops If a strip cut shredder is making excessive noise The cutting cylinders may need a small amount of oil applied to them o This only applies if the shredder is squeaking Gears may need to be replaced If a cross cut shredder is making excessive noise The cutting cylinders may need to be oiled Gears may need to be replaced The cutting system may have broken paper strippers o This will require th...

Страница 14: ...omponents The housing cover fits on the cabinet The Control Touch Panel with the power forward reverse and AUTO buttons the indicator LEDs and the Sheet Capacity LEDs are located on the housing cover Paper is fed through the paper entry slot One credit card at a time may also be fed through the paper entry slot CD DVDs are fed through the CD DVD entry slot ...

Страница 15: ...l o The bin must be emptied and put back in the cabinet The CD DVD waste bin fits on the left front rim of the waste bin o Two small holes in the edge of the CD DVD bin fit over nodes on the front rim of the waste bin The CD DVD bin capacity is 10 CD DVDs o The shredder will shut off automatically when the CD DVD bin is full o Empty the CD DVD bin to resume operations Mechanical Assemblies The Cut...

Страница 16: ...k to the noise isolators on the cabinet Noise Isolators 225Ci 225Mi 2 Lift the cutting block with the motor out of the cabinet and place on a flat surface to protect the cutting cylinders 3 Make sure the cutting block is on a stable surface before performing any maintenance or repair work Motor The motor shaft turns the gear drive If the motor gears or gearbox cover are defective they can be repla...

Страница 17: ... gears are protected by the gearbox cover 225i Gear Drive 225Ci 225Mi Gear Drive To remove replace the motor gears 1 Remove the 8 Phillips screws that hold the gear cover to the gear box 2 Remove the 2nd stage combo gear 3 Remove the 3rd stage gear assembly 4 Remove the short shaft synchron gears Note By removing this gear re timing of the cutters on cross cut machines will be necessary see timing...

Страница 18: ...r to properly set the timing for the cutters on model 225Ci you must position the timing marks on the non gear side cutter shafts as shown below Please note Timing marks have been highlighted in red for documentation purpose only ...

Страница 19: ...225Mi Timing Diagram In order to properly set the timing for the cutters on model 225Mi you must position the timing marks on the cutting shaft ends in any of sequences shown below ...

Страница 20: ...tach the new capacitor to the cabinet 4 Connect the 2 wires that lead from the PC board to the capacitor Power Cord Receptacle A receptacle for the power cord is located on the back of the cabinet The receptacle is held in place by tabs that snap into an opening on the cabinet To replace the power cord receptacle 1 Disconnect the 2 power cord wires and the ground wire from the connectors on the re...

Страница 21: ...al flap monitors the contents of the waste bin The motor will stop when the sensor determines that the waste bin is full and the shredder will not operate until the waste bin is emptied The bin full icon on the indicator panel will illuminate advising bin to be emptied The bin full flap is located behind the cutting head left side of the cabinet shelf A wire harness connects this switch to the con...

Страница 22: ...eed to be removed from inside the cabinet in front of the cutting block 3 Lift the old ALBF out of the cabinet 4 Install the new ALBF 5 Plug the new ALBF s wire harness into the Main PC board Replace the housing cover see wiring diagrams Door Open Switch The door open switch senses whether the cabinet door is opened or closed The shredder motor will not activate until the door is closed properly T...

Страница 23: ... Proof module 1 Disconnect the wire harness from the module 2 Remove the two screws that hold the module w bracket to the metal shroud 3 Insert replacement module w bracket assembly and secure with screws 4 Re connect wire harness to module Safe Sense The Safe Sense Sensor disables the shredder when hands or any body parts touch the in feed section of the shredder The Safe Sense icon will steadily...

Страница 24: ...ard Make notes and tag wires as you remove them from the board See the wiring diagram Do not break the hard wired connections if the board is not being replaced To replace the main PC board 1 Disconnect the power wires from the disconnect switch and the power receptacle See wiring diagram on pg 25 2 Disconnect the 3 motor wires from the main PC board 3 Disconnect the black and blue wire tabs from ...

Страница 25: ...AC PC Board wiring diagram CAUTION To prevent electrical shock make sure the shredder is disconnected from the power source before performing any electrical repairs ...

Страница 26: ...7 2 Disconnect the Safe Sense wire from the SafeSense strip around the paper entry slot See diagram on page 27 3 Remove the 4 screws and spacers that hold the control panel PC board to the housing cover Remove the 2 screws and spacers that hold the indicator PC board to the housing cover 4 Install new control panel and indicator PC boards Secure with screws and spacers 5 Connect the CD DVD sensor ...

Страница 27: ...Control L E D Board wiring diagram ...

Страница 28: ...ent is preset during manufacturing After the Control Touch panel board is replaced this setting may need to be checked and adjusted When adjusted properly the shredder will not allow more than the maximum recommended sheet capacity to be shredded To check and adjust the current limit setting 1 Turn on the main power switch at the rear of the shredder 2 Immediately press and hold the Forward Revers...

Страница 29: ...ill stay illuminated The Jam Proof Module will detect the inserted paper and save the setting Jam Proof Calibration Only 1 Turn on the main power switch at the rear of the cabinet 2 Immediately press and hold the Forward Rev and Power buttons on the control panel switch and release 3 Hold the reverse button for 3 seconds until the lights turn on 4 Insert 25 sheets 22 3 to ensure the proper setting...

Страница 30: ...sing cover These sensors connect to the control panel PC board on the housing cover To replace the paper feed sensors 1 Disconnect the paper sensor connector from the control panel PC board on the housing cover 2 Remove screws securing sensor bracket and wires to metal shroud 3 Insert new sensors with brackets secure them in place and reconnect sensor plug to PC board ...

Страница 31: ...Notes ...

Страница 32: ...one 31 13 4580505 Email jlens fellowes com Australia Support Telephone 6103 833369744 Email dweisser fellowes com Japan Support Telephone 81 5496 2420 Email info fellowes co jp Korea Support Telephone 02 3462 2884 Email aservice fellowes co kr Poland Support Telephone 48 22 205 21 20 Email serwis fellowes pl Singapore Support Telephone 65 6221 3811 Email eng fellowes com sg Malaysia Support Teleph...

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