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Fanvil Product User Manual

IP-Gateway

Model: A1

Version

：

V1.0.60.16

This document is supplied by Fanvil Technology Co., Ltd, No part of this document may be

reproduced, republished or retransmitted in any form or by any means whatsoever, whether

electronically or mechanically, including, but not limited to, by way of photocopying, recording,

information recording or through retrieval systems, without the express written permission of

Fanvil Technology Co., Ltd. Fanvil Technology Co., Ltd reserves the right to revise this document

and make changes at any time and without the obligation to notify any person and/or entity of

such revisions and/or changes. Product specifications contained in this document are subject to

change without notice.

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Страница 1: ... electronically or mechanically including but not limited to by way of photocopying recording information recording or through retrieval systems without the express written permission of Fanvil Technology Co Ltd Fanvil Technology Co Ltd reserves the right to revise this document and make changes at any time and without the obligation to notify any person and or entity of such revisions and or chan...

Страница 2: ...uit boards z Do not install the device in places where there is direct sunlight Also do not put the device on carpets or cushions It may cause fire or breakdown z Avoid exposure the gateway to high temperature below 0 or high humidity Avoid wetting the unit with any liquid z Do not attempt to open it Non expert handling of the device could damage it Consult your authorized dealer for help or else ...

Страница 3: ...5 WEB CONFIGURATION 13 5 1 Introduction of configuration 13 5 1 1 Ways to configure 13 5 1 2 Password Configuration 13 5 2 Setting via web browser 13 5 3 Configuration via WEB 14 5 3 1 BASIC 14 5 3 1 1 Status 14 5 3 1 2 Wizard 15 5 3 2 Network 17 5 3 2 1 WAN Config 17 5 3 2 2 LAN Config 19 5 3 2 3 Qos Config 19 5 3 2 4 Service Port 21 5 3 2 5 DHCP SERVER 23 5 3 2 6 NTP 24 5 3 3 VOIP 24 5 3 3 1 SIP...

Страница 4: ...42 5 3 6 2 Firewall 43 5 3 6 3 NAT Config 44 5 3 6 4 VPN Config 46 5 3 7 Logout 47 6 APPENDIX 48 6 1 SPECIFICATION 48 6 1 1 HARDWARE 48 6 1 2 VOICE FEATURES 48 6 1 3 NETWORK FEATURES 48 6 1 4 MAINTENANCE AND MANAGEMENT 49 6 2 PARTICULARLY SUITABLE FOR A1 SINGLE PORT GATEWAY 49 6 3 COMMON PROBLEMS 49 ...

Страница 5: ...able 3 A power adapter NOTE if you use the non A1 single port gateway comes with a power adapter single port gateway A1 may cause damage or other injury Specifications for the power adapter may difference between the different ship areas If the power adapter provided with the product can not be used locally please consult your local dealer 4 User manua ...

Страница 6: ...elephone network PSTN IE escape interface power for the gateway the call line will automatically go to PSTN lines from the VoIP line the normal traffic for the user to provide the most effective protection Off this site using the most advanced voice processing technologies such as advanced voice compression standards echo cancellation dynamic voice detection silence detection ensuring Quality of S...

Страница 7: ...ate if it is VoIP Always if you are in PSTN state off WAN WAN network interface lights Indicator light WAN port connected to the network Flashing Data transfer LAN LAN network interface lights Indicator light LAN port connected to the network Flashing Data transfer 2 3 Connector description Name Meaning Description POWER Power switch Output 12VDC 500mA LINE Lifeline PSTN access lines PHONE FXS Int...

Страница 8: ...ingle port gateway with two network interface itself WAN port and LAN port you can use the Internet connection into the WAN port or LAN port Before inserting the power to read the manual carefully of Safety ...

Страница 9: ...t port in your workspace Since this VoIP Phone has router functionality whether you have a broadband router or not you can make direct network connect The following two figures are for your reference 2 as a broadband router Use this method if you have a single Ethernet port in your workspace with your desktop computer already connected to it First disconnect the Ethernet cable from the computer an...

Страница 10: ... port gateway POWER jack 2 The AC adapter plug to an electrical outlet A1 single port gateway boot 3 At this point all of your lights except the POWER indicator will flash together After booting you will hear popping sounds and then the indicator light is lit according to your current configuration corresponding light If your light is not normal you need to further configure your network connectio...

Страница 11: ...515 this feature to work correctly 4 2 Call hold z Call Hold and set aside During a call you can press FLASH FLASH button and enter the number to dial and press key to ensure Recognition can retain the current state of the call with third party calls If you press the FLASH Flash key you can switch back You also can send and receive on one side then the party can not be retained to hear your conver...

Страница 12: ... main functions is to prevent blackouts No Network Under such circumstances the availability of telephone remains Now when introduced Notes on using the lifeline In two cases z Gateway is taking the lifeline the user can use it as a regular phone z Normal operating conditions preferably up at the gateway before the PSTN line will be inserted into the escape port LINE If you plug in the PSTN line u...

Страница 13: ...server address and port User will has different access level with different username and password z Default user with general level username guest password guest z Default user with root level username admin password admin The default password of phone screen menu is 123 5 2 Setting via web browser When this phone and PC are connected to network enter the IP address of the wan port in this phone a...

Страница 14: ... Shows the configuration information on WAN and LAN port including the connect mode of WAN port Static DHCP PPPoE MAC address the IP address of WAN port and LAN port ON or OFF of DHCP mode of LAN port Phone Number Shows the phone numbers provided by the SIP LINE 1 3 servers and IAX2 The last line shows the version number and issued date ...

Страница 15: ...n this mode your must input your ADSL account and password You can also refer to 3 2 1 Network setting to speed setting your network Choose Static IP MODE click NEXT can config the network and SIP default SIP1 simply also can browse too Click BACK can return to the last page Static IP Address Input the IP address distributed to you Netmask Input the Netmask distributed to you Gateway Input the Gat...

Страница 16: ...al config Choose DHCP MODE click NEXT can config SIP default SIP1 simply also can browse too Click BACK can return to the last page Like Static IP MODE Choose PPPoE MODE click NEXT can config the PPPoE account password and SIP default SIP1 simply also can browse too Click BACK can return to the last page Like Static IP MODE PPPoE Server It will be provided by ISP Username Input your ADSL account P...

Страница 17: ...atic If your ISP server provides you the static IP address please select this mode and then finish Static Mode setting If you don t know about parameters of Static Mode setting please ask your ISP for them z DHCP In this mode you will get the information from the DHCP server automatically need not to input this information artificially z PPPoE In this mode your must input your ADSL account and pas...

Страница 18: ... account Password Input your ADSL password Notice 1 Click Apply button after finished your setting IP gateway will save the setting automatically and new setting will take effect 2 If you modify the IP address the web will not response by the old IP address Your need input new IP address in the address column to logon in the web 3 If networks ID which is DHCP server distributed is same as network ...

Страница 19: ...he DHCP server setting will take effect NAT Select NAT or not Bridge Mode Select Bridge Mode or not If you select Bridge Mode the gateway will no longer set IP address for LAN physical port LAN and WAN will join in the same network Click Apply the gateway will reboot Notice If you choose the bridge mode the LAN configuration will be disabled 5 3 2 3 Qos Config The gateway support 802 1Q P protocol...

Страница 20: ...ting the range of broadcast frame transmit ion Note chart 2 use red and blue to identify the different VLAN but in practice VLAN uses different VLAN IDs to identify QoS Configuration Field name explanation VLAN Enable Before select it to enable VLAN you need enable Bridge mode in LAN config VLAN ID Check Enable Enable VLAN ID check by selecting it After enable VLAN ID check if VLAN ID of a data pa...

Страница 21: ...l not distinguish the voice and data all packets will use the Voice VLAN ID as the tag 3 Startup VLAN if set Voice Data VLAN differentiated as tag differentiated and enables the DiffServ then system will distinguish the voice and data and add the VLAN ID each other 4 Startup VLAN if set Voice Data VLAN differentiated as data untagged then the packet of the signal voice will use the Voice VLAN ID a...

Страница 22: ... others Example The IP address is 192 168 1 70 the telnet port value is 8023 the accessing address is telnet 192 168 1 70 8023 RTP Initial Port Set the RTP Initial Port It is dynamic allocation RTP Port Quantity Set the maximum quantity of RTP Port the default is 200 Notice 1 You need save the configuration and reboot the gateway after set this page 2 If you modify the port of Telnet and HTTP you ...

Страница 23: ... start IP address of the lease table End IP Set the end IP address of the lease table the network device connected to LAN port will get IP address between Start IP and End IP by DHCP Netmask Set the Netmask of the lease table Gateway Set the Gateway of the lease table Lease Time Set the Lease Time of the lease table DNS Set the default DNS server IP of the lease table Click the Add button to submi...

Страница 24: ...the configuration and reboot 5 3 2 6 NTP Setting time zone and SNTP Simple Network Time Protocol server according to your location you can also manually adjust date and time in this web page SNTP Field name explanation Server Set SNTP Server IP address Time Zone Select the Time zone according to your location Time Out Set the time out the default is 60 seconds NTP Select the NTP and click Apply to...

Страница 25: ...not or so show Unapplied Server Name Set the server name Server Address Input your SIP server address Server Port Set your SIP server port Account Name Input your SIP register account name Password Input your SIP register password Phone Number Input the phone number assigned by your VoIP service provider Phone will not register if there is no phone number configured Display Name Set the display na...

Страница 26: ...time into the time recommended by the server and register again NAT Keep Alive Interval Set examining interval of the server default is 60 seconds User Agent Set the user agent if have the default is VoIP Phone 1 0 Signal Key Set the key for signal encryption Media Key Set the key for RTP encryption Local port Set sip port of each line Ring type Set ring type of each line Hot line Number Set hot l...

Страница 27: ...one is busy incoming calls will be forwarded to the appointed phone z No answer If there is no answer incoming calls will be forwarded to the appointed phone z Always Incoming calls will be forwarded to the appoint phone directly The phone will Prompt the incoming while doing forward Forward Phone Number Appoint your forward phone number Server Type Select the special type of server which is encry...

Страница 28: ...t one codec which phone supports Auto TCP Set to use automatically TCP protocol to guarantee usability of transport as message is above 1300 byte Enable Strict Proxy Support the special SIP server when phone receives the packets sent from server phone will use the source IP address not the address in via field Enable GRUU Set to support GRUU Enable Display name Quote Set to make quotation mark to ...

Страница 29: ...se You can switch by Load button Use Stun Enable Disable SIP STUN Notice SIP STUN is used to realize SIP penetration to NAT If your phone configures STUN Server IP and Port default is 3478 and enable SIP Stun you can use the ordinary SIP Server to realize penetration to NAT 5 3 3 3 DIAL PEER setting This functionality offers you more flexible dial rule you can refer to the following content to kno...

Страница 30: ...ch digit It may be a range a list of ranges separated by commas or a list of digits If user makes the above configuration after user dials 11 digit numbers started with from 135 to 139 the phone will send out 0 plus the dialed numbers automatically Use this phone you can realize dialing out via different lines without switch in web interface DIAL PEER Field name explanation Phone number There are ...

Страница 31: ...the number with length appointed 4 Rep It means that phone will replace the number with length and number appointed You can refer to the following examples of different alias application to know more how to use different aliases and this dial rule Call Mode Select different signal protocol SIP or IAX2 Suffix Set suffix this is optional config item It will show no suffix if you don t set it Delete ...

Страница 32: ...lias number adding your dialed number if your dialed number starts with your set phone number When you dial 8309 the SIP1 server will receive 07558309 You need set Phone Number Alias and Delete Length Phone number is XXXT and Alias is rep xxx If your dialed phone number starts with your set phone number the first digits same as your set phone number will be replaced by the alias number specified a...

Страница 33: ...23 G 729 Second Codec The second preferential DSP codec G 711A u G 722 G 723 G 729 Third Codec The third preferential DSP codec G 711A u G 722 G 723 G 729 Forth Codec The forth preferential DSP codec G 711A u G 722 G 723 G 729 Fifth Codec The fifth preferential DSP codec G 711A u G 722 G 723 G 729 Input Volume Specify Input MIC Volume grade Hands free Volume Specify Hands free Volume grade G729 Pa...

Страница 34: ... not dial any other numbers Warm line time Automatically after configuration hooks time to call the hotline number If configured to 0 the hook immediately after the call the hotline number No Answer Time Specify No Answer Time P2P IP Prefix Set Prefix in peer to peer IP call For example what you want to dial is 192 168 1 119 If you define P2P IP Prefix as 192 168 1 you dial only 119 to reach 192 1...

Страница 35: ...ny incoming number is forbidden except for 4119 Note End with DOT when set up the white list Limit List Set Add Delete Limit List Please input the prefix of those phone numbers which you forbid the phone to dial out For example if you want to forbid those phones of 001 as prefix to be dialed out you need input 001 in the blank of limit list and then you can not dial out any phone number whose pref...

Страница 36: ...After finished phone will call the number which starts with 9 actually the number sent out is 9 digit with 9 Digital Map Configuration Field name explanation End with Set Enable Disable the phone ended with dial Fixed Length Specify the Fixed Length of phone ending with Time out Set the timeout of the last dial digit The call will be sent after timeout Below is user defined digital map rule Specif...

Страница 37: ...our set rules 5 3 5 Maintenance 5 3 5 1 Auto Provision Auto Provision Field name explanation Current Config Version Show the current config file s version Server Address Set FTP TFTP HTTP server IP address for auto update The address can be IP address or Domain name with subdirectory Username Set FTP server Username System will use anonymous if username keep blank Password Set FTP server Password ...

Страница 38: ... in debug information Level 0 emergency This is highest default debug info level You system can not work Level 1 alert Your system has deadly problem Level 2 critical Your system has serious problem Level 3 error The error will affect your system working Level 4 warning There are some potential dangers But your system can work Level 5 notice Your system works well in special condition but you need...

Страница 39: ...ffective immediately Backup Config Right clicks on Right click here and select Save Target As then you will save the config file in txt format Clear Config user can restore factory default configuration and reboot the gateway If you login as Admin the gateway will reset all configurations and restore factory default if you login as Guest the gateway will reset all configurations except for VoIP ac...

Страница 40: ...the gateway such as 000102030405 Notice You can modify the exported config file And you can also download config file which includes several modules that need to be imported For example you can download a config file just keep with SIP module After reboot other modules of system still use previous setting and are not lost Type Action type that system want to execute 1 Application update download s...

Страница 41: ...iguration General can only read Password Set the password Confirm Confirm the password Select the account and click the Modify to modify the selected account and click the Delete to delete the selected account General user only can add the user whose level is General 5 3 5 6 Reboot If you modified some configurations which need the gateway s reboot to be effective you need click the Reboot then th...

Страница 42: ...the IP address segments that access to the phone Set initial IP address in the Start IP column Set end IP address in the End IP column and click Add to add this IP segment You can also click Delete to delete the selected IP segment MMI Filter Select it or not to enable or disable MMI Filter Click Apply to make it effective Notice Do not set your visiting IP outside the MMI filter range otherwise y...

Страница 43: ... rules System could prevent unauthorized access or access other networks set in rules for security Firewall is also called access list is a simple implementation of a Cisco like access list firewall It supports two access lists one for filtering input packets and the other for filtering output packets Each kind of list could be added 10 items We will give you an instance for your reference Field n...

Страница 44: ...For example 255 255 255 255 means just point to one host 255 255 255 0 means point to a network which network ID is C type Click the Add button if you want to add a new output rule Then enable out access and click the Apply button So when devices execute to ping 192 168 1 118 system will deny the request to send ICMP request to 192 168 1 118 for the out access rule But if devices ping other device...

Страница 45: ...nable FTP ALG the default is enable PPTP ALG Select it enable PPTP ALG the default is enable Shows the NAT TCP mapping table Shows the NAT UDP mapping table Transfer Type Select the NAT mapping protocol style TCP or UDP Inside IP Set the IP address of device which is connected to LAN interface to do NAT mapping Inside Port Set the LAN port of the NAT mapping Outside Port Set the WAN port of the NA...

Страница 46: ...network from public network That is to say you can set it to connect public networks in different areas into inner network via a special tunnel VPN Configuration Field name explanation VPN IP Shows the current VPN IP address Select UDP Tunnel VPN Tunnel or VPN L2TP You can choose only one for current state After you select it you d better save configuration and reboot your device ...

Страница 47: ...TP Server VPN Password Set Password access to VPN L2TP Server VPN Server Addr Set VPN PPTP Server IP address VPN User Name Set User Name access to VPN PPTP Server VPN Password Set Password access to VPN PPTP Server 5 3 7 Logout Click Logout and you will exit web page If you want to enter it next time you need input user name and password again ...

Страница 48: ... the Pubic Server Private server users can either account for inbound and outbound z Support call line automatically selected when the public can not connect the server when the server can automatically switch to the private call z DTMF Relay support SIP info DTMF Relay RFC2833 z SIP application SIP Call forward transfer blind attended hold waiting 3 way talking z Call control features Flexible di...

Страница 49: ... internal communications mainly in the way free sparring z Import and export business of small or medium enterprises such as foreign travel study intermediary agents immigration agents and other intermediaries z Foreign joint ventures foreign enterprises in China offices representatives and agents etc z Foreign hotel which can be placed in the rooms and business center or leased z All levels of go...

Страница 50: ...cess the internet Access modes commonly used example already installed on your computer dial up software Description 1 Make sure the front of the problem does not exist 2 Make sure that dial up software is properly installed and set 3 Sure to enter the correct user name and password 4 If it does not work after the success dial up make sure the IE browser s proxy server is set correctly 5 Please tr...

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