FALMEC Gruppo incasso NRS, Руководство по установке

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14
WARRANTY
All FALMEC rangehoods come with a 5 year parts and labour warranty. PR
Kitchens & Washrooms will correct, free of charge, any defects in material or
workmanship for the period of 5 years, subject to the terms of our warranty
stated below.
This warranty will be void if a Falmec range hood is used for commercial
purposes. Some examples of commercial purposes but not limited to, include
restaurants, cafes, schools and clubs.
Rangehoods in the Falmec range (excluding BBQ models) are
designed and warranted “strictly” for indoor use only (household kitchen).
1.
This warranty only applies for products installed by a qualified person and
when provided with a certificate of compliance in accordance with State/
Territory laws.
2.
This product must be used in accordance with the manufacturer’s
instructions. This warranty does not apply should the defect in or failure of the
product be attributable to misuse, abuse, accident or non-observation of the
manufacturer’s instructions on the part of the user. FALMEC appliances does
not accept liability for any direct or consequential loss, damage or other expense
caused by or arising out of any failure to install or use the product in accordance
with the manufacturer’s instructions.
3.
The warranty does not cover failures due to normal wear and tear with
reasonable use or consumable components such as globes, filters, etc.
4.
PR Kitchens & Washrooms, at its own discretion may replace or repair any
defective component(s) to affect a repair due to any faulty workmanship and
material. The warranty does not cover breakage of outer glass panels attributed
to external damage.
5.
The warranty provided is a “Repair Warranty” and in an extreme event if a
repair cannot take place, a replacement will be provided of an equivalent current
model where the balance of the warranty period from the original date of
purchase will take effect.
6.
This warranty is immediately void if the serial or model number label is
removed, defaced, serviced or repaired by a unauthorised/unqualified
personal or used for industrial/commercial purposes.
7.
Warranty will be only provided when a proof of the original purchase is
presented to an authorised dealer or reseller before or at the time of service.
8.
This warranty does not cover any corrosion or defect as a result of the
product being installed in an environment in which the appliance is not protected
from the weather.
9.
It is the responsibility of the customer to ensure the appliance is easily
accessible for a service technician to carry out required repairs. Any obstruction
prohibiting access to the product by building materials of any kind will be
required to be removed and reinstalled by the customer.
10.
PR Kitchens & Washrooms has a service network in all metropolitan areas
and most regional areas. Where the warranty claim has been made outside a
radius of 50km from any store where the product can be purchased, the
customer is responsible for the cost of delivery to the nearest service agent or
the travel cost for a technician to travel to a location outside the 50km radius.
PRODUCT SOLD IN AUSTRALIA ONLY :
At PR Kitchens & Washrooms our goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure.
OUTDOOR USE RANGEHOODS
Outdoor BBQ models from Falmec are warranted for use above
barbecues and in alfresco areas with one open wall and a solid roof such as
that they are not exposed to the elements.
Outdoor BBQ models MUST only have the specified 2010 m3/hr motor
installed in conjunction with the hood.
In the scenario where the hood is located near the ocean or exposed to
salty air, regular care and cleaning of the hood is recommended to prevent
any corrosion.
REMOTE MOTOR RANGE HOODS
In addition to the standard 5 years parts and labour warranty stated above
the remote motors from the Professional series are covered for an additional
5 years as a part only warranty therefore giving a total coverage of 10 years.
This warranty is conditional by the following items
•
If installed in coastal applications the external housing must have anti-
corrosive coating applied. The internal fan may also require additional
cleaning/washdown as a result of exposure to salt in the air.
•
Fan must be installed in a position that it will not be subjected to excessive
duct temperatures (40˚ covers all models).
•
Filters must be in place within the rangehood and regularly maintained/
cleaned/replaced as needed.
SUPPORT
At PRKS we place great importance on customer satisfaction and that is
why we have established a dedicated and experienced customer support
team that you can rely on.
Should you ever need to make a warranty related enquiry about your
FALMEC product, you can lodge the enquiry at:
AUSTRALIA
www.prkws.com
customercare@prks.com.au
03 9700 9100
NEW ZEALAND
www.prkws.com
customercare@prks.co.nz
09 964 0400
We suggest you have the following information close at hand:
1.
Model number of your product
2.
A copy of your original purchase receipt
3.
Address details of where the product is installed
.
Any relevant pictures can be attached if lodging the claim online