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www.faleemi.com [email protected]

15. Frequently Asked Questions (FAQ)

1. Which App does this camera use?

It uses “Faleemi Cloud” App and does not support “Faleemi” App.

2. How to reset your camera (restore to factory default)?

【

Indoor Dome Camera

】

Please press the

reset button

until the

Red-light

flashes quickly and the camera says

“Reset

is Successful”

. Please wait for about one minute, then the camera will flash

Blue

and

Red

light

alternately and you can reconnect it now.

Содержание FSC768

Страница 2: ...t us As a growing company we continue to look at ways to improve each and every aspect of our services and products If you have any suggestion or comment please do not hesitate to contact us Customer...

Страница 3: ...ameras 10 Setup Option Wi Fi connection by QR code 10 7 2 Add Outdoor Camera 15 7 2 1 Setup Option 1 Wi Fi connection by QR code recommended 15 7 2 2 Setup Option 2 Eth connection by cable 20 8 Main i...

Страница 4: ...rophone 49 9 5 4 5 Speaker volume 49 9 5 4 6 LED indicator ON OFF 49 9 5 5 Local application 50 9 5 5 1 Local account 50 9 5 5 2 RTSP 51 9 5 5 3 ONVIF 51 9 5 6 Camera time zone 52 B Home protection se...

Страница 5: ...gs 75 13 4 1 Language 76 13 4 2 Reminder of using cellular 76 13 4 3 Message notification 76 13 5 FAQ 77 13 6 About 77 13 7 Sign out 78 15 Frequently Asked Questions FAQ 79 1 Which App does this camer...

Страница 6: ...i com 9 Can you invite someone to the app and then remove them afterward 82 10 Do I have to subscribe cloud service to use the camera 82 11 Does the camera need to connect the power supply 82 12 How c...

Страница 7: ...Power Adapter 1 x Ceiling Wall Mounting Bracket 1 x Mounting Screws Plug packs 1 x Quick Start Guide 1 2 Outdoor camera Outdoor Weatherproof camera FSC768 1 x Faleemi Weatherproof Security Camera 1 x...

Страница 8: ...2 www faleemi com support faleemi com 2 Layout and Features Model FSC776A FSC776C Model FSC883 Model FSC886...

Страница 9: ...3 www faleemi com support faleemi com Model FSC768 Outdoor...

Страница 10: ...o the Wi Fi Red light quickly flashing A The device is reset to restore to factory default B The device is updating software Outdoor Camera Camera LED Indicator Light Status Camera Status Yellow light...

Страница 11: ...Download the Faleemi Cloud App Connect your mobile device to your Wi Fi and download the Faleemi Cloud App from Apple App Store or Google Play Faleemi Cloud Or Scan the QR code below to download Fale...

Страница 12: ...6 www faleemi com support faleemi com 5 Create an Account a Launch the Faleemi Cloud App and then tap the Sign up button b Enter your email address and create a password and tap the Next button...

Страница 13: ...ntered above Go to your mailbox to find the Verification Code and put it in Below screenshot example for your reference If the verification code does not appear in your email inbox please check your S...

Страница 14: ...to activate the account This is accomplished by going back to your account login page and Log into the account you created with your email and password Enter your password and tap the Sign in button Y...

Страница 15: ...sure your phone is connected to your 2 4GHz Wi Fi Not cellular data and 5GHz Wi Fi a If you are using a Dual Band Wi Fi Router and the Wi Fi names SSID for 2 4Ghz and 5GHz are different please make su...

Страница 16: ...ort faleemi com 7 1 Connect Dome Cameras Setup Option Wi Fi connection by QR code Dome Camera Support only Wi Fi 1 Place your camera close to your Wi Fi router and power it up with the included power...

Страница 17: ...amera support only Wi Fi 3 Once you see the Blue and Red lights are flashing alternatively it indicates the camera is in the pairing mode please tap Flashing If there is no Blue light please reset the...

Страница 18: ...r to the screen as shown in below screen Enter your correct Wi Fi password and tap Next 5 The Faleemi Cloud app will pop up a QR code Hold the camera in front of code approximately about 3 8 inches to...

Страница 19: ...blue light will flash slowly 7 The Faleemi Cloud App will now pair the camera with the network and the Faleemi Cloud App Once the camera has been successfully paired the camera will say The pairing i...

Страница 20: ...leemi com 8 You will see it says the camera is online Congratulations Your camera setup is complete Tap the image to enjoy viewing and controlling it now You can jump to 8 Main interface on page 27 to...

Страница 21: ...dd Outdoor Camera Outdoor Camera Support Wi Fi and Ethernet Model FSC768 7 2 1 Setup Option 1 Wi Fi connection by QR code recommended 1 Place your camera close to your Wi Fi router and power it up wit...

Страница 22: ...16 www faleemi com support faleemi com 2 Tap Outdoor Camera support Wi Fi and Ethernet If you are using an android phone you will see new page please select Two LED cable...

Страница 23: ...nection by QR code Mode 4 Once you see the Green and Yellow lights are flashing alternatively it means the camera is in the pairing mode please Tap Flashing If there is no Green light please reset the...

Страница 24: ...e screen as shown in below screen Enter your correct Wi Fi password and tap Next 6 The QR scan app will pop up a QR code on your cell phone Hold the camera in front of code approximately about 3 8 inc...

Страница 25: ...blue light will flash slowly 8 The Faleemi Cloud App will now pair the camera with the network and the Faleemi Cloud App Once the camera has been successfully paired the camera will say The pairing i...

Страница 26: ...tup is complete Tap the image to enjoy viewing and controlling it now 7 2 2 Setup Option 2 Eth connection by cable Note The Ethernet cable is only one of the setup options but not necessary 1 Place yo...

Страница 27: ...21 www faleemi com support faleemi com 2 Tap Outdoor Camera support Wi Fi and Ethernet If you are using an android phone you will see new page please select Two LED cable...

Страница 28: ...nection by cable Mode 4 Once you see the Green and Yellow lights are flashing alternatively it means the camera is in the pairing mode please Tap Flashing If there is no Green light please reset the c...

Страница 29: ...23 www faleemi com support faleemi com 5 The found devices will appear to the screen as shown in right screen Tap Select 6 Wait for connection Once connected the camera will say Wi Fi is connected...

Страница 30: ...successful you can start using the camera now The Faleemi Cloud App will jump to page where you can change the camera name and tap OK once you change the camera 8 You will see it says the camera is o...

Страница 31: ...25 www faleemi com support faleemi com 1 Tap in Devices page 2 Tap Ethernet in Network page 3 Enter your correct Wi Fi password and tap Next...

Страница 32: ...26 www faleemi com support faleemi com 4 Wait for connection 5 Configuration successful tap OK If you unplug the Ethernet cable the camera will automatically switch to the backup Wi Fi connection...

Страница 33: ...27 www faleemi com support faleemi com 8 Main interface When you launch the Faleemi Cloud app the Devices page displays 8 1 Devices Page You can see all the cameras here that you added to your network...

Страница 34: ...same time on Multi View Add Device Add new devices Play Button Tap the button to enjoy viewing and controlling it Indoor 776 Camera name You can customize the camera name Online Camera status Display...

Страница 35: ...age You can see the alerts from all the cameras here For information about the alert settings see Alert on page 40 motion alert on page 54 ICON Definitions Icon Description Icon Description Alert New...

Страница 36: ...worry about capacity Videos can be cycle storage without limit within the number of days of the storage plan Motion detect mechanism It will start and keep recording until no more motions detected red...

Страница 37: ...eatures Description Local Video The alarm videos downloaded from the SD card or Faleemi Cloud App and the video recorded manually can be view here And you can save them to your mobile album Local Phot...

Страница 38: ...notification FAQ Troubleshooting Frequently Asked Questions About You can check the App version Sign out Sign out the Faleemi account For more information see Me page on page 89 8 5 Multi View Setting...

Страница 39: ...t faleemi com Delete Delete camera from the 4 multi view pages About You can check the App version Sign out Sign out the Faleemi account Add camera to quad screen Tap to add the cameras to quad screen...

Страница 40: ...34 www faleemi com support faleemi com 9 Camera Functions Tap the camera name or the image to enter Live video panel page...

Страница 41: ...35 www faleemi com support faleemi com Live Video panel Indoor Dome Camera Live Video panel Indoor Cameras FSC776A FSC776C FSC883 FSC886...

Страница 42: ...om Outdoor Camera Live Video panel Outdoor Camera FSC768 ICON Definitions Icon Features Description Back Back to the previous step Camera Settings For more information please turn to page 2020 07 04 0...

Страница 43: ...SC883 FSC886 Console Console page Position You can set favorite position to adjust camera with single tap PTZ cameras Only FSC776A C FSC883 FSC886 Alert page Display alert page Replay If you set the c...

Страница 44: ...9 2 Position PTZ cameras Only You can set favorite position to adjust camera with single tap The position preset allows you to set 4 favorite positions so you can quickly tap one button and it will a...

Страница 45: ...you want to add the new position in Console page and move the camera to other position and tap add new position b Delete presets If you want to delete the position in Console page and tap It will say...

Страница 46: ...pp when there is any motion You can check last two days alarm vides for free or go to Alert Page to check the alarm videos If cloud service is subscribed you can check the recent 2 days if more than 2...

Страница 47: ...an check the alarm videos of the last two days here for free If cloud service is subscribed you can check the recent 7 days if more than 7 days please go to Cloud page to replay the alarm video 9 3 1...

Страница 48: ...42 www faleemi com support faleemi com 9 3 2 Edit alert video delete or download alert video Tap to tick select all delete the videos or download the videos to local video...

Страница 49: ...cloud service and turn on Motion detection and Memory card storage or add the camera to the cloud storage plan the camera will record the alarm videos on the memory card or cloud You can use the timel...

Страница 50: ...en text date to show up the Timeline Green dot Date of recording Timeline Pull the timeline left and right to find and view specific recordings The green bars show that there are recordings while gray...

Страница 51: ...45 www faleemi com support faleemi com 9 5 Camera Settings A Basic settings 9 5 1 Camera name You can change the camera name here...

Страница 52: ...ff At this time the camera will not be able to view live record alert etc But you can view the previous recorded videos photos 9 5 3 Invite family members You can invite your family or friends to view...

Страница 53: ...47 www faleemi com support faleemi com...

Страница 54: ...5 4 Advanced settings You can do the settings of Image rotation Auto night vision AC frequency Camera microphone Speaker volume and LED indicator ON OFF 9 5 4 1 Image rotation You can rotate the imag...

Страница 55: ...camera microphone is not working check to make sure the Camera microphone is enabled 9 5 4 5 Speaker volume You can adjust the speaker volume here 9 5 4 6 LED indicator ON OFF You can turn off the LE...

Страница 56: ...com 9 5 5 Local application You can do the settings for Local account RTSP and ONVIF 9 5 5 1 Local account If you have a NVR device or some 3rd party software you can set it up here Username Password...

Страница 57: ...n tap to copy the whole link Example rtsp username Password Camera Ip address port live ch0 FHD rtsp iC3RCG haWYV1IOMn 192 168 0 4 554 live ch0 FHD rtsp iC3RCG haWYV1IOMn 192 168 0 4 554 live ch1 9 5...

Страница 58: ...camera are in different time zones the camera will send you real time alert notification according to your setting Note Time zone is an important setting that will take effect immediately after the m...

Страница 59: ...tection settings You can do the settings of Motion detection Motion alert and Memory card storage 9 5 7 Motion detection You can set the detection area and sensitivity level here 9 5 7 1 Detection are...

Страница 60: ...ty level 9 5 8 Motion alert If you enable motion alert The camera will trigger the alarm when there is any activity And you can set the alarm time For example all day schedule or at most 2 customizes...

Страница 61: ...lert is on when you enable it 9 5 8 2 Schedule Mode 2 Customize You can customize your Schedule Mode here 1 Tap 2 Tap Customize 1 off 3 Enable Settings select and confirm Start times and End times sel...

Страница 62: ...56 www faleemi com support faleemi com...

Страница 63: ...le Motion alert it will save alarm video on the memory card when there s any activity You can set schedule memory card recording time 9 5 9 1 Enable memory card storage Enable Memory card storage 9 5...

Страница 64: ...5 9 3 Schedule Mode 2 Customize You can customize your Schedule Mode here 1 Tap 2 Tap Customize 1 off 3 Enable Settings select and confirm Start times and End times select and confirm repeat dates 4 T...

Страница 65: ...59 www faleemi com support faleemi com...

Страница 66: ...tion You can check the Camera ID Firmware Version IP Address Wi Fi MAC Ethernet Mac Outdoor camera only FSC768 9 5 11 Network You can check the camera s Wi Fi name 9 5 12 Diagnose Please make sure you...

Страница 67: ...aleemi com support faleemi com 9 5 13 Device management You can restart camera or restore the camera to factory default If the camera is reset to factory settings you need to do the setup of the camer...

Страница 68: ...tory default If the camera is reset to factory settings you need to do the setup of the camera again 9 5 13 3 Delete Camera Once the camera is deleted all data such as cloud storage and alerts generat...

Страница 69: ...emi com support faleemi com 11 Alert Page ICON Definitions Icon Description Icon Description Alert New unread alarm events Nov 06 2020 Calendar Date of recording Edit Speaker On Off Play Pause Snapsho...

Страница 70: ...here for free If cloud service is subscribed you can check the recent 7 days if more than 7 days please go to Cloud page to replay the alarm video If you see a red dot which indicates that there are n...

Страница 71: ...i com support faleemi com 12 Cloud Page User plays the video recorded in cloud if there is a cloud plan subscribed We offer the first 30 day free cloud storage experience program There are 3 kinds of...

Страница 72: ...66 www faleemi com support faleemi com 12 3 1 Basic Plan Rolling 7 days alarm recording It supports up to 3 cameras 12 3 2 Extended Plan Rolling 15 days alarm recording It supports up to 6 cameras...

Страница 73: ...67 www faleemi com support faleemi com 12 3 3 Pro Plan Rolling 30 days alarm recording It supports up to 7 cameras...

Страница 74: ...The alarm videos downloaded from the SD card or Faleemi Cloud App and the video recorded manually can be view here And you can save them to your mobile album Local Photo The snapped photos can be view...

Страница 75: ...on FAQ Troubleshooting Frequently Asked Questions About You can check the App version Sign out Sign out the Faleemi account 13 1 Album 13 1 1 Local Videos The alarm videos downloaded from the SD card...

Страница 76: ...mi com support faleemi com 13 1 2 Local Photo The snapped photos can be view here And you can also download the photos to your mobile album 13 1 3 Downloading It shows the video is downloading to your...

Страница 77: ...e The push notification will be listed in System Messages 13 3 Account security Set Touch ID or Change Account Password tap go to setting page 13 3 1 Set Touch ID or Face recognition quick sign in Ges...

Страница 78: ...characters Special characters 1 Tap 2 Enter your old password and new password tap to check and make sure your password is correct Please record your new password and tap OK 3 It will jump back to th...

Страница 79: ...com 2 Enter your Email and new password tap to show your password up and check it to make sure it is correct Please record your new password and tap Reset 3 It will send you a verification code email...

Страница 80: ...74 www faleemi com support faleemi com Select Me Account security Gesture login 13 3 4 Touch ID fingerprint Sign in iOS device Select Me Account security...

Страница 81: ...5 Delete Account You can delete your account here You must delete all the devices that belong to your account first All your purchase records will be invalidated 13 4 General settings Set the Faleemi...

Страница 82: ...guage that displays when you log in to the Faleemi Cloud app interface is set to Auto 13 4 2 Reminder of using cellular You can do the setting for Reminder of using cellular here 13 4 3 Message notifi...

Страница 83: ...77 www faleemi com support faleemi com 13 5 FAQ Troubleshooting Frequently Asked Questions 13 6 About You can check the App version Terms of Use Privacy Policy...

Страница 84: ...78 www faleemi com support faleemi com 13 7 Sign out Sign out the Faleemi account...

Страница 85: ...and does not support Faleemi App 2 How to reset your camera restore to factory default Indoor Dome Camera Please press the reset button until the Red light flashes quickly and the camera says Reset is...

Страница 86: ...is successful Please wait for about one minute then the camera will flash Green and Yellow light alternately and you can reconnect it now 2 How to install memory card Please insert the Micro SD card a...

Страница 87: ...y card cannot be recognized by camera a Please kindly check if the camera inserted correctly b Please try to reboot your camera then check it again c Please put the memory card on your computer and ch...

Страница 88: ...Yes but you have to invite your family to view the feed of your camera For more information please kindly check the Invite family members Then you and your family should able to view the camera on two...

Страница 89: ...eemi com 12 How can I get after sell service You can send us a message on Faleemi website or send an email to our support or call our support team You will find the contact information on Faleemi webs...

Страница 90: ...Faleemi may make improvements or changes in the product s described in this manual at any time The capabilities system requirements and or compatibility with third party products described herein are...

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