EFTPOS
Quick Start Guide |
D210E
Follow these simple steps to get your terminal ready to take payments.
What’s in the box
*
Need help?
To find the answers to some common
questions about your terminal visit:
ezidebit.com.au/eftpos
. Alternatively, you can
reach Ezidebit support on
1300 362 812
.
*If this is a replacement terminal you may need to use the cables from your existing terminal.
Basic troubleshooting
Automatic Terminal Settlement
A nominated settlement time is stored in the terminal (typically 7pm AEST) - automatic terminal settlement occurs only once per day. The
terminal will connect to the network and process a settlement automatically. A detailed receipt is printed for your records. This process settles
all transactions from that day to its host and reconciles. Funds settlement will happen as per your existing set up.
If you need to change your automatic settlement time please call
1300 362 812
and follow the prompts to Ezidebit account support.
Power button
Turn on the terminal by holding the button
on the terminal. The terminal will go through a
start up sequence.
Step 1:
Switch on
Step 2:
Connect to the payment network
Your D210E terminal will already be
connected via 3G. You can also set up using
Wi-Fi or Ethernet when using the optional
base station (instructions overleaf).
Received a replacement terminal?
If you are replacing an existing D210E
terminal you’ll need to call us before you
can transact. Contact our technical support
team on
1300 362 812
and we will guide you
through the rest of the setup.
Step 3:
Pair your device with your software
If you ordered your terminal to work with your
integrated software solution, the terminal will
need to be paired with your software. Refer to
your Ezidebit welcome email or contact your
software provider for instructions.
D210E Terminal base unit
Charging cable
Pre-loaded paper roll
Optional base station
The printer isn’t printing?
Check the paper roll has been put in the right way up. Make sure
the printer cover is closed.
Is your terminal unable to access the network?
Press
MENU > MANUAL LOGON
Is your terminal connecting to the payment network?
If you can successfully perform a manual login, but still cannot
transact, please contact our technical support team on
1300 362 812
and we will guide you through the next steps.
How do I get more paper rolls?
You can get more paper rolls by calling us on
1300 362 812
and
following the prompts to Ezidebit account support.
