9
Testing the System
The TeamWork system has been pre-configured so that, once all the connections have been made and the devices are all
powered on, there should be no need of further configuration for the system to work. To ensure that the system has been set up
correctly, follow these steps:
1.
Power on the equipment:
•
Source devices
•
Switcher
•
System controller (IPCP Pro PCS1)
2.
Press the
Power
button (
1
) on the front panel of the system controller.
The LED (
2
) lights green when power is being supplied to the attached
output device.
3.
Turn on the display and confirm that the display is receiving power.
4.
Go to the menu for the display and disable the sleep mode feature. If
necessary, see the display user guide.
5.
Press the power button on the power controller. The LED should go out
and the display should be turned off.
6.
Connect one of the Show Me cables to a video source, such as a laptop.
7.
Press the
Share
button on that cable. If the source device is providing a
video signal, the LED on the Show Me cable lights blue and the display automatically turns on.
8.
Connect a second Show Me cable to a second video source.
9.
Repeat step 7 to verify that the second source device is providing a video signal and it is the output signal from the switcher.
When the button on the second Show Me cable is pressed, the LED lights blue and the LED on the first cable is switched off.
10.
Disconnect all the Show Me cables from the source devices.
After about 30 seconds without an input signal, the display should turn off.
11.
Connect a Show Me cable to a source device and press the
Share
button on that cable.
As soon as an active video signal is detected, the display should automatically turn on.
Troubleshooting
No Image on the Display:
Cause 1
— There is a problem with the source device:
Solution — Verify that the source device is powered
on
and outputs an active signal.
Cause 2
— Cable connections are incorrect:
Solution — Verify that the HDMI output cable from the switcher is connected to the current HDMI input of the display.
Cause 3
— Display is off:
Solution 1 — Verify that the display is in the
on
state.
Solution 2 — The TeamWork system turns the display on and off by controlling the AC power. If the display has a Sleep Mode
feature, this feature must be disabled to prevent the display from accidentally powering
off
.
Cause 4
— The display has a problem:
Solution — Verify that the display functions correctly.
Cause 5
— The display cannot show video at the incoming resolution:
Solution — The EDID settings on the switcher may need to be changed. Refer to the
SW HD 4K Series User Guide
(see
) or contact an Extron Support representative at
www.extron.com/company/contactus.aspx
.
1
2