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Getting Help

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For immediate support: (800) 998 2408 (toll-free in U.S. and Canada) or 1 (408) 579 2826. For the
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Before contacting Extreme Networks for technical support, have the following information ready:

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Your Extreme Networks service contract number, or serial numbers for all involved Extreme
Networks products

•

A description of the failure

•

A description of any actions already taken to resolve the problem

•

A description of your network environment (such as layout, cable type, other relevant environmental
information)

•

Network load at the time of trouble (if known)

•

The device history (for example, if you have returned the device before, or if this is a recurring
problem)

•

Any related RMA (Return Material Authorization) numbers

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Preface

Getting Help

ExtremeWireless™ Access Point AP302W

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Содержание ExtremeWireless AP302W

Страница 1: ...ExtremeWireless Access Point AP302W Installation Guide 9036815 00 Rev AA February 2021 ...

Страница 2: ...tworks and the Extreme Networks logo are trademarks or registered trademarks of Extreme Networks Inc in the United States and or other countries All other names including any product names mentioned in this document are the property of their respective owners and may be trademarks or registered trademarks of their respective companies owners For additional information on Extreme Networks trademark...

Страница 3: ...stall the Access Point on a Wall Using the ACC BKT AX WP EXT Accessory 23 Install the Access Point on a USA Model Junction Box Using the Stainless Steel Bracket 25 Install the Access Point on a EU Model Junction Box Using the ACC BKT AX WP EXT Accessory 27 Install the Access Point on a Desk Stand 31 GE and Console Connections 35 Internal Antenna Configuration 36 Specifications 37 Regulatory and Co...

Страница 4: ...mission NCC Statement 42 CE Information 43 All Operational Modes 43 European Waste Electrical and Electronic Equipment WEEE Notice 43 Declaration of Conformity in Languages of the European Community 44 Index 47 Table of Contents iv ExtremeWireless Access Point AP302W ...

Страница 5: ...e function or operation pertains to a specific hardware product the product name is used When features functions and operations are the same across an entire product family such as ExtremeSwitching switches or SLX routers the product is referred to as the switch or the router Table 1 Notes and warnings Icon Notice type Alerts you to Tip Helpful tips and notices for using the product Note Useful in...

Страница 6: ...onents displayed within square brackets are optional Default responses to system prompts are enclosed in square brackets x y z A choice of required parameters is enclosed in curly brackets separated by vertical bars You must select one of the options x y A vertical bar separates mutually exclusive elements Nonprinting characters such as passwords are enclosed in angle brackets Repeat the previous ...

Страница 7: ...s A description of the failure A description of any actions already taken to resolve the problem A description of your network environment such as layout cable type other relevant environmental information Network load at the time of trouble if known The device history for example if you have returned the device before or if this is a recurring problem Any related RMA Return Material Authorization...

Страница 8: ...provide feedback you can do so in three ways In a web browser select the feedback icon and complete the online feedback form Access the feedback form at https www extremenetworks com documentation feedback Email us at documentation extremenetworks com Provide the publication title part number and as much detail as possible including the topic heading and page number if applicable as well as your s...

Страница 9: ...oor model 802 11ax wall plate access point The access point supports Wi Fi 6 features built in dual band radios four internal antennas The AP302W access point can be mounted on a flat surface such as a wall to a junction box and can be installed on a desk stand Note The AP302W access point requires a minimum base firmware of 7 6 0 or IQEngine 10 3r0 ExtremeWireless Access Point AP302W 9 ...

Страница 10: ...02 11ax radio 2 2 2 2 4 GHz 802 11ax radio 2 2 2 5 GHz Integrated Bluetooth Low Energy BLE and Zigbee Radio modes 5 GHz 2 4 GHz fixed 5 GHz 5 GHz dual 5 GHz 5 GHz with 2 4 GHz 5 GHz sensor Console port custom micro USB cable Six 10 100 1000 Mbps ports AP302W Features AP302W Overview 10 ExtremeWireless Access Point AP302W ...

Страница 11: ...are reset button One Kensington lock One USB 2 0 type A connector supports up to 2 5W Power PoE 802 3at and 802 3af see power table for details Antennas Three internal omni directional 2 4G 5G dual band antennas One internal omni directional 5G antenna Temperature Operating temperature 0 C to 40 C 32 F to 104 F Non operating temperature 40 C to 70 C 40 F to 158 F Enclosure plastic AP302W Overview ...

Страница 12: ...Figure 2 AP302W access point front feature Table 4 AP302W front face component Callout Description 1 Light sensor AP302W Features AP302W Overview 12 ExtremeWireless Access Point AP302W ...

Страница 13: ...02W rear feature components Callout Description 1 ETH0 PoE in port 2 Pass through port 3 Console port 4 Reset button Note The rear ports are used for access point to system connections AP302W Overview AP302W Features ExtremeWireless Access Point AP302W 13 ...

Страница 14: ...t port 4 ETH2 port 5 ETH3 port 6 Status LED Note The bottom ports or user access ports can be used as plug in ports or through wireless connection You will be able to access only the bottom ports after the access point is installed Related Topics Status LED Activity and Light Sensor on page 15 AP302W Features AP302W Overview 14 ExtremeWireless Access Point AP302W ...

Страница 15: ...the access point and conveys the access point operational status for system power For more details about access point front and rear features and port information see AP302W Features on page 10 Table 7 Status light activity Status light color Activity Description Green Steady The device has a Control and Provisioning of Wireless Access Points CAPWAP connection to ExtremeCloud IQ and is operating n...

Страница 16: ...cessory Box Contents and Order Information on page 16 Procedure 1 Verify the box contents 2 Visually inspect the access point the bracket and any other optional accessories you have ordered for physical damage If there is any damage contact Extreme Networks Support 3 Provide the following tools for installation One 2 Phillips head screwdriver One torx screwdriver with T8 or VT8 bit 4 Read and revi...

Страница 17: ...crew Two Phillips flat head 6 32 14 mm long black screws for USA junction box attachment Two pan head M3 5 16 mm long screws for solid wall or anchor attachment Two 25 mm long white plastic screw in anchors One URL card ACC BKT AX WP EXT accessory bag contents The ACC BKT AX WP EXT accessory also called the wall extension accessory is used with the wall plate in box stainless steel bracket for EU ...

Страница 18: ...racket usage Mounting bracket or accessory part number Wall or solid ceiling install Junction box install Desk stand install Notes Wall plate stainless steel wall bracket sold in box with the access point part number ACC BKT AX WP SPARE Yes Yes No Attach the security locking screw to the security locking tab on the wall bracket and lock the access point in place for ceiling installation ACC BKT AX...

Страница 19: ...equired for wall installation One AP302W access point One in box wall plate stainless steel bracket Two pan head M3 5 16 mm long screws for solid wall or anchor attachment Two 25 mm long white plastic screw in anchors Note Provide your own Phillips screwdriver a torx screwdriver and a pencil About This Task Install the access point on a flat surface such as a wall or a solid flat ceiling using the...

Страница 20: ... the wall Figure 5 Wall installation holes marking 2 Insert the screws into the mounting bracket wall installation holes Note Use screw in anchors for drywall mounting For wood wall mounting only the bracket and screws are used Install the Access Point on a Wall Install the Access Point 20 ExtremeWireless Access Point AP302W ...

Страница 21: ...Figure 6 Wood wall installation using only stainless steel bracket and screws Install the Access Point Install the Access Point on a Wall ExtremeWireless Access Point AP302W 21 ...

Страница 22: ...t cable into the ETH0 port If there is a system LAN wire in the wall use the RJ45 receptacle on it Attach one end of the cable into the receptacle and the other end into the AP302W ETH0 port Install the Access Point on a Wall Install the Access Point 22 ExtremeWireless Access Point AP302W ...

Страница 23: ...sing the ACC BKT AX WP EXT Accessory Use the ACC BKT AX WP EXT accessory with the in box stainless steel mounting bracket for solid wall installations where the system cables protrude from the wall The EXT accessory provides an extension up to 20 mm to place the cables Before You Begin Hardware required for installation One AP302W access point One in box wall plate stainless steel bracket Install ...

Страница 24: ... the break out tabs use a wire cutter to cut the break out tabs on the EXT accessory You can use either the single break out tab on one side of the accessory or the double break out tabs on the other short side of the accessory b Route the system cable through the cut out on the EXT accessory before you attach the stainless steel bracket to the EXT accessory c Attach the system cable to the WS CAB...

Страница 25: ...including connectors CAT 5E flat LAN cable Note Provide your own flat head screwdriver and a torx screwdriver About This Task You can install the access point on a junction box For USA model junction boxes you can use the stainless steel bracket that comes with the access point for installation Procedure 1 Remove the screws and the faceplate from the junction box 2 Line up the bracket holes with t...

Страница 26: ... tab 2 Access point holding tabs 3 Junction box installation hole 4 Large hole to place on the junction box and to run the RJ45 cable through 4 Run the Ethernet cable or the RJ45 cable from the junction box and through the wall plate bracket s large center hole 5 Connect the Ethernet cable or the RJ45 flat cable to the access point Install the Access Point on a USA Model Junction Box Using the Sta...

Страница 27: ...ips flat head 6 32 35 mm long screws for junction box attachment One flat head T8 security torx M2 5 6 5 mm long locking screw One 100 mm RJ45 cable not including connectors CAT 5E flat LAN cable About This Task If the RJ45 connector protrudes from the junction box face plate you need a 20 mm extension between the junction box and the access point during installation to place the RJ45 cable Use th...

Страница 28: ...ong screws Figure 10 Wall plate bracket attachment to extension accessory 3 Attach one end of the Ethernet cable or the RJ45 cable in to the junction box Install the Access Point on a EU Model Junction Box Using the ACC BKT AX WP EXT Accessory Install the Access Point 28 ExtremeWireless Access Point AP302W ...

Страница 29: ...ble through the large center hole on the stainless steel bracket face 5 Using the aligned holes attach the bracket with the extension accessory around the junction box using the 6 32 35 mm long screws included with the EXT bracket Install the Access Point Install the Access Point on a EU Model Junction Box Using the ACC BKT AX WP EXT Accessory ExtremeWireless Access Point AP302W 29 ...

Страница 30: ...pass through port 7 Align the access point back slots with the stainless steel bracket access point holding tabs and then slide the access point onto the bracket until it is fully seated in place Install the Access Point on a EU Model Junction Box Using the ACC BKT AX WP EXT Accessory Install the Access Point 30 ExtremeWireless Access Point AP302W ...

Страница 31: ...he access point Install the Access Point on a Desk Stand Install the access point on a desk stand using the DSKSTD accessory Before You Begin Hardware required for desk installation One AP302W access point One ACC BKT AX WP DSKSTD accessory Install the Access Point Install the Access Point on a Desk Stand ExtremeWireless Access Point AP302W 31 ...

Страница 32: ... a desk Note The desk stand accessory must be purchased separately For order information see Access Point and Accessory Box Contents and Order Information on page 16 Procedure 1 Place the desk stand on the installation surface Figure 14 Desk stand 2 If desired attach the desk stand to the installation surface using two Phillips flat head M3 5 12 mm long self tapping wood screws Install the Access ...

Страница 33: ...and Figure 15 Access point alignment for installation on a desk stand 4 Slide the access point on the desk stand until it is fully seated and lock it in place Install the Access Point Install the Access Point on a Desk Stand ExtremeWireless Access Point AP302W 33 ...

Страница 34: ... place Figure 16 Access point security screw installation on a desk stand 6 Route the RJ45 cable through the plastic clip on the desk stand 7 Insert the RJ45 cable into the pass through port on the access point Install the Access Point on a Desk Stand Install the Access Point 34 ExtremeWireless Access Point AP302W ...

Страница 35: ...Console port During administration and maintenance through the Console the access point must still have a power connection through either an Ethernet PoE cable or an external DC power supply For more information see AP302W Power Source on page 15 ExtremeWireless Access Point AP302W 35 ...

Страница 36: ...tion for AP302W access point Software mode Radio 1 Radio 2 Description Mode 1 2 4 GHz 5 GHz full Dual band dual concurrent Mode 2 2 GHz 5 GHz full 5 GHz full R1 unlocked sensor Mode 3 5 GHz low 5 GHz high Dual 5 GHz band 36 ExtremeWireless Access Point AP302W ...

Страница 37: ...1ax radios one 2X2 2 4GHz and 5 GHz radio and one 2X2 5 GHz radio PoE See AP302W Power Source on page 15 Console port RJ45 Table 12 Environmental specifications Specification Description Operating temperature 0 C to 40 C 32 F to 104 F Storage temperature 40 C to 70 C 40 F to 158 F Relative humidity 0 95 non condensing For detailed specifications information refer to the AP302W access point data sh...

Страница 38: ... in Languages of the European Community on page 44 Learn about safety guidelines compliance notices and regulatory information pertaining to various countries in which the device can be used Safety Guidelines Learn about the safety guidelines that are intended to protect your personal safety and prevent damage to the equipment Important Only qualified personnel must perform installation procedures...

Страница 39: ...nt off and on the user is encouraged to try to correct the interference by one of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Caution Any change...

Страница 40: ...t complies with ISED radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 23 cm between the radiator and your body Warning Déclaration d exposition aux radiations Cet équipement est conforme aux limites d exposition aux rayonnements ISED établies pour un environnement non contrôlé Cet équipement doit être installé...

Страница 41: ...natel for access point usage in Brazil Este produto está homologado pela Anatel de acordo com os procedimentos regulamentados e atende aos requisitos técnicos aplicados Este equipamento não tem direito à proteção contra interferência prejudicial e não pode causar interferência em sistemas devidamente autorizados Para maiores informações consulte o site da Anatel www anatel gov br Hazardous Substan...

Страница 42: ...to Product Instructions National Communications Commission NCC Statement Details about NCC statement Supplement to Product Instructions Regulatory and Compliance Information 42 ExtremeWireless Access Point AP302W ...

Страница 43: ...erational Modes 2 4 GHz 802 11b 802 11g 802 11n HT20 802 11n HT40 802 11ax HEW20 802 11ax HEW40 802 15 4 Thread Bluetooth LE 5 GHz 802 11a 802 11n HT20 802 11n HT40 802 11ac VHT20 802 11ac VHT40 802 11ac VHT80 802 11ac VHT160 802 11ax HEW20 802 11ax HEW40 802 11ax HEW80 802 11ax HEW160 The frequency and the maximum transmitted power in EU are listed below 2412 2472 MHz 19 98 dBm 2402 2480 MHz LE 7...

Страница 44: ...ormity contact Extreme Regulatory Compliance at compliancerequest extremenetworks com Finnish Valmistaja vakuuttaa täten että Radio LAN device AP302W tyyppinen laite on direktiivin 2014 53 EU oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen EU vaatimustenmukaisuusvaatimuksen täydellisestä tekstistä ota yhteyttä äärimmäisiin säädösten noudattamiseen osoitteessa complian...

Страница 45: ...Σ ΤΗΣ ΟΔΗΓΙΑΣ 2014 53 EU Για το πλήρες κείμενο της δήλωσης συμμόρφωσης ΕΕ παρακαλούμε επικοινωνήστε με την ακραία κανονιστική συμμόρφωση στο compliancerequest extremenetworks com Icelandic lysir her med yfir að thessi bunadur Radio LAN device AP302W uppfyllir allar grunnkrofur sem gerdar eru i R TTE tilskipun ESB nr 2014 53 EU Fyrir fullan texta í ESB yfirlýsingu um samræmi vinsamlegast hafðu samb...

Страница 46: ...remenetworks com Malti Hawnhekk jiddikjara li dan Radio LAN device AP302W jikkonforma mal htigijiet essenzjali u ma provvedimenti ohrajn relevanti li hemm fid Dirrettiva 2014 53 EU Għat test sħiħ tad dikjarazzjoni ta konformità tal UE jekk jogħġbok ikkuntattja lill konformità regolatorja compliancerequest extremenetworks com Declaration of Conformity in Languages of the European Community Regulato...

Страница 47: ...ce 40 internal antenna radio 1 36 radio 2 36 software mode 36 J Japan indoor use regulatory statement 41 junction box install EU junction box 25 extension bracket 25 USA junction box 25 wall plate bracket 25 L light sensor 15 M mobile devices MPE statement 39 mounting bracket usage desk stand install 18 junction box install 18 wall install 18 N NCC statement 42 notices 5 P power source 12 VDC 15 E...

Страница 48: ...T technical support contacting 7 W wall install ACC BKT AX WP EXT accessory install with in box wall plate bracket 19 flat surface install 19 in box wall plate bracket 19 warnings 5 Index ...

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