6.9.
Consulting System Log Files and Crash
Dumps
Log Files Folder
The Xeebra system log files are stored in the following directory:
/var/log/evs
.
Crash Dump Folder
Crash dumps are available in the following directory:
/var/crash/
.
Exporting System Log Files
To generate and export the latest Xeebra system log files, proceed as follows:
1.
Double-click or double-tap the
GetLogs
icon on your Xeebra server or client workstation desktop.
A terminal window is opened.
The various system log files are generated and exported to the Logs directory on your desktop in the
form of a .tgz file with the following filename format: evs_logs_<hostname>_YYYYMMDD_
HHMMSS.tgz.
You can either remove or keep all the log files.
2.
Enter
Y
and press
ENTER
to remove all logs. Enter
N
and press
ENTER
to keep all logs.
3.
Tap or click
X
to close the terminal window again.
6.10.
Support and HealthCheck Tool
The Support & HealthCheck tool is a small tool which can be used for the following
support tasks:
•
to collect the logs from all Xeebraservers and client workstations that are currently connected to the
same Xeebra network, and to save them in one central location.
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| March 2022 | Issue 2.6.G
