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Poor print quality
Small blemishes on the card
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The card surface may be dirty.
Check that your cards are perfectly clean.
Use new cards.
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Cleaning roller or print head dirty.
Launch a cleaning cycle.
Horizontal white lines
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The ribbon is not correctly fitted.
Check that there are no wrinkles on the ribbon surface.
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Print head dirty or damaged.
Clean or replace the print head.
Blurred image
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The ribbon is not correctly fitted.
Check that the ribbon is correctly positioned in the printer.
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Poor ribbon synchronization.
Open and close the printer cover to synchronize the ribbon.
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Dirty printer or cleaning rollers.
Clean the printer
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Use of incompatible cards.
Check that the cards used match the specifications.
We recommend that you obtain your cards from a Badgy reseller.
Use of cards from a different brand is liable to adversely affect print quality and/or damage the print head.
