1. Incomplete or improper installation.
2. Normal wear and tear e.g. cleaning, light globes,filters etc.
3. Failure resulting from power surges and electrical storms.
4. Insect or vermin infestation.
5. Unauthorised repairs or use of non genuine Everdure parts.
6. Any failure caused by the product not being used in accordance with the instruction and
installation manual provided with the product.
7. Misuse or abuse, including failure to properly maintain or service.
8. The clearing of blockages in pumps and hoses.
9. Damage which occurs during delivery or installation.
10. Claims to product surface coating due to liquid or solid spill-overs, accidental damage or
damage from cleaning products not recommended by Everdure.
HOW TO CLAIM OUR WARRANTY
Please refer to our website address below for Everdue in Australia or New Zealand to register your warranty online.
If you are contacting Everdure regarding any warranty claims and spare part enquiries, please make sure you have
the following information on hand:
1. Product Name/Model Number
2. Serial Number
3. Purchase Date (as per invoice, or proof or purchase
4. Purchased from
5. Warranty Registration Number
All Warranty Claims and Spare Parts Inquiries:
In Australia:
In New Zealand:
Telephone: 1300 355 541
Telephone (09) 415 6000
A division of Shriro Australia Pty Limited
A division of Monaco Corporation
104 Vanessa St
231 Bush Rd, Albany,
Kingsgrove
North Shore City,
NSW 2208
Auckland, NZ 0632
STATEMENT OF STANDARD WARRANTY CONDITIONS
AUSTRALIAN CUSTOMERS
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any other foreseeable loss or damage. You are
also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does
not amount to a major failure.
NEW ZEALAND CUSTOMERS
Nothing herein contained shall be construed in any way as excluding or limiting your rights under the Consumer
Guarantee Act 1993.
OUR WARRANTY
Subject to the following conditions, this product is also covered by the manufacturer’s THREE (3) YEAR WARRANTY
from the date of purchase, covering all parts and labour (Our W
arranty). Our Warranty (which is subject to the
conditions below) covers rectification free of charge of any fault arising from defective materials or components, or
faulty workmanship. The product will be repaired or replaced at the option of Everdure. Our Warranty is subject to
the product being used for single family domestic household use.
Our Warranty operates in addition to (and does not exclude, restrict or modify) any rights or remedies to which you
may already be entitled to under the Australian Consumer Law or any consumer guarantees law relating to this
product.
WHAT IS COVERED: By Our Warranty
During the warranty period, Everdure or its authorised Service Centre will at no extra charge, if your appliance is
readily accessible without the need of special equipment and subject to the terms and conditions of this warranty,
repair or replace any parts which it considers defective.
WHAT IS NOT COVERED BY OUR WARRANTY:
FOR PEACE OF MIND AND THE HIGHEST LEVEL OF AFTER
SALES SERVICE, REGISTER YOUR EVERDURE PRODUCTS
AUSTRALIAN & NEW ZEALAND PRODUCT WARRANTY
EVERDURE STATEMENT OF STANDARD WARRANTY CONDITIONS
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