PILLO PORTABLE NAPPER RECALL: HOW TO DISABLE YOUR PRODUCT
To receive your refund/voucher,
you must disable
the
Pillo Portable Napper, Model No.
12132125
—featured below—and provide proof to the company.
Please complete the following steps:
1.
Register for the recall by
or calling 1-800-233-5921 from 8 am-5 pm EST.
When you register for the recall, you will be given a confirmation code.
Write down that
code
, as you will need it in a future step. You will also be given a pre-paid envelope to
return the product to us, if you choose to use that method.
2.
Open up your Pillo Portable Napper so it looks like the photo above.
3.
Unsnap the seat pad and remove it from the seat bottom of the Pillo.
4.
Using scissors, cut the seat pad, as shown below, and cut around the edge of the Pillo seat
bottom removing the entire bottom area of the Pillo product, as shown below. Your pad
and seat bottom should look like these photos when finished cutting:
