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MYBUDDY MANUAL AND
SUPPORT DOCUMENT

VERSION 1

Support on Phone - 8885068808

Содержание MYBUDDY

Страница 1: ...MYBUDDY MANUAL AND SUPPORT DOCUMENT VERSION 1 Support huginnovations com Support on Phone 8885068808...

Страница 2: ...on intrusive and connected environment to address parental anxiety on their child s out of home experiences MYBUDDY is a One Stop solution for parents to locate their child Movement in out of EuroKids...

Страница 3: ...What s in the MYBUDDY Package The MYBUDDY package includes 1 MYBUDDY device 2 Lanyard 3 Buckle 4 Magnetic charging cable 5 Strap 6 Quick Start Guide...

Страница 4: ...lar orange button on the right hand side of the device is the universal button which can be used to switch on MYBUDDY Long press the button to turn on the device A green light will begin to blink when...

Страница 5: ...ure that the SIM has an active 2G Data and SMS Plan The SIM should be inserted only when the device is switched OFF Short press the SOS button on the device If you see the light blinking wait till the...

Страница 6: ...harged for 1 5 hours A continuous Green Light is seen when the device is fully charged A red light will be seen when the device s battery is low Action Device Status Short press the power On SOS butto...

Страница 7: ...HOW TO USE THE STRAP LANYARD Remove the strap and fix the lanyard buckle as shown in the illustrations MYBUDDY can be worn on the wrist or around the neck...

Страница 8: ...Downloading the Mobile application https play google com store apps d etails id com eurokids mybuddy https itunes apple com us app eurokid s mybuddy id1218702459 mt 8...

Страница 9: ...Device is the Primary Parent who also gets 2 additional features 1 To add delete secondary contacts 2 To Switch off MYBUDDY Device Enter the 5 digit OTP received via SMS IVR Call Enter 1 Parent Name...

Страница 10: ...tery information of the MYBUDDY Device Provides information of last recorded location and time of the MYBUDDY Device Location of the MYBUDDY Device Device Options Navigation Menu MYBUDDY Device Profil...

Страница 11: ...Updating the Mobile No of MYBUDDY Click on the Edit Pencil Icon Enter the Mobile no of the SIM card entered in MYBUDDY...

Страница 12: ...SMS is sent from the Parent s Mobile to fetch the real time location of the MYBUDDY Device The Device Refreshes location automatically without any SMS every 3 Minutes Default settings The Device refre...

Страница 13: ...Activity Log Activity Log provides the details of SOS Switch off and Safe zone notifications...

Страница 14: ...e Timeline events of the last 7 days can be seen for each MYBUDDY Device Click on the Timeline menu Click on the Green Menu to view the timeline in text format Use the Navigation buttons to change the...

Страница 15: ...nd Maximum 500 Safe Zone s notifications are dependent on the Network and GPS Accuracy Increased frequency update may lead to delayed Safe Zone s notifications Click on the Slider to Increase or Decre...

Страница 16: ...Safe Zone Alerts The Device sends notification when the MYBUDDY Device moves In and Out of the Safe Zone s...

Страница 17: ...Deleting the Safe Zone s Select a Safe Zone and Click on the delete icon Click OK on the confirmation dialog The Safe Zone is deleted successfully...

Страница 18: ...While switching off a Red LED blinks for 3 times and the device vibrates once The Switch Off function works using an SMS sent to the MYBUDDY Device from the Primary Parent s mobile number A Notificat...

Страница 19: ...Satellite view Click on satellite view to Toggle satellite view of the Dashboard...

Страница 20: ...ed until the first SOS is dismissed An SOS cannot be raised when the MYBUDDY Device is in the Safe Zone The functionality of an SOS is dependent on the Network coverage Amber alert is sent to all the...

Страница 21: ...Total of 3 MYBUDDY Devices can be paired to a Parent s Mobile No All Registered Contacts have to follow the registration process For security reasons only the Primary Parent will get the option to Sw...

Страница 22: ...g of Additional MYBUDDY Devices A Total of 3 MYBUDDY Devices can be paired to a Parent s Mobile No Click on the Icon to pair more MYBUDDY Devices Enter the 15 digit IMEI no of the additional MYBUDDY d...

Страница 23: ...cy will increase the device s battery life however will delay the notifications of In and Out of Safe Zones Click on the desired refresh frequency and click SUBMIT Click Sync Now to immediately change...

Страница 24: ...The Li Ion battery also tends to be in reduced capacity with continued usage hence it is recommended to switch off the device when not in use A Li Ion battery may be damaged by extensive overcharging...

Страница 25: ...Subscription The location subscription is valid for 1 year from the date of initial pairing...

Страница 26: ...Help and Support The Help and Support of the mobile application can be obtained via Call 8885068808 Email support huginnovations com Live Chat www huginnovations com...

Страница 27: ...ase the Parent Logs in from a New Different Mobile The Parent is logged out of all devices automatically Select Sign In option in the application Enter the Mobile No and the 4 digit PIN and click Sign...

Страница 28: ...In case the Parent Forgets the 4 digit PIN Click on the Forgot PIN Option An SMS is sent from HUGINN with the New 4 digit PIN Enter the Mobile No and the New 4 digit PIN...

Страница 29: ...Email ID Click on the profile name to make changes to the Mobile No Email ID and name Edit the details and Click SAVE CHANGES Enter the One Time Password received via SMS and click Proceed You can als...

Страница 30: ...in the device 3 Which Type of SIM Card is supported by the MYBUDDY Device MYBUDDY supports Nano SIM Card type 4 How to Check that the SIM Card in working Insert the Activated SIM card in a Mobile and...

Страница 31: ...Belt loops in case the child is not comfortable wearing the device 5 Is MYBUDDY Safe The device conforms to the Indian SAR Specific Absorption Radiation levels SAR Value for my buddy is 1 1 as compare...

Страница 32: ...Switched off No Similar to a cell phone when it is turned off it cannot send or receive communications However you will get notification with last known location when the tracker is turned off 15 What...

Страница 33: ...xtended warranty available Currently there no extended warranty policy 21 What is the Size of MYBUDDY device 3 8mm X 3 8 mm X 1 55mm Without Straps 22 Do I need to wait for the low battery to recharge...

Страница 34: ...MYBUDDY Device 4 Where do I download the MYBUDDY Mobile Application The MYBUDDY Mobile Application can be downloaded from GOOGLE PLAY and APPLE STORE 5 Do I need to pay separately for the mobile appli...

Страница 35: ...the persons you have shared the credentials with will be able to track 12 Is the Accuracy of MYBUDDY Same everywhere No In suburban areas such as neighbourhoods houses schools parks and flatter region...

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