• Smoke entering the room from the firebox when the door is open may be caused by
• Insufficient length of flue (Flue to be 4500mm minimum from underneath base of heater to underside of cowl)
– Increase height of flue.
• Flue Downdraught
– Consult dealer or increase height of flue.
• Creosote Build up in flue
– Remove cowl and clean flue as per cleaning instructions. Check moisture content of wood.
• Excessive ash build up
Some woods will give large amounts of ash despite how you run the heater. Others will give you very little. Use the
wood which is most convenient for you as long as it is dry. After a period of time you will get to know when to
empty your unit. Always leave 12mm of ash in the bottom of your heater. Bark will give you excessive ash. Try not to
burn it.
If you are burning wood that gives you charcoal, you may find that after running the heater say for 8 hours at
maximum burn rate, the charcoal builds up excessively. Overnight burn will reduce this charcoal back to a fine ash. If
you are not ready to shutdown for overnight burn when you next fuel the stove, load the stove with only one piece
of wood and lay it across the firebox on top of the charcoal. Open the air control wide open and you will find the
charcoal will burn down with the one piece of wood. Repeat the process until the ash level is significantly reduced.
GPN 216758
REV. B
The Eureka Cooker
The Eureka Cooker
Operation & Installation Instructions
8
Troubleshooting
(Continued)
1. Subject to clauses 2 & 3 of this warranty, A.F. Gason Pty Ltd ACN 004 667 556 (Gason) warrants the following components of its heaters against defects in workmanship
and/or materials for the following periods from the date of purchase:
(a) the firebox for one year;
(b) the paint finish for a period of twelve months if the purchaser has followed the instructions provided by Gason in this Operation and Installation Instructions manual; and
(c) all other components for twelve months except the glass, fire brick lining or baffle plate if, in the opinion of Gason, these items have been damaged by impact.
2. This extended warranty does not apply:
(a) if the heater is purchased from a person who has not been authorised by Gason to sell its products;
(b) if, in the opinion of Gason, the heater or any component has been subjected to abuse, misuse, alteration, modification or has not been installed, operated or maintained in
accordance with the instructions provided by Gason; or
(c) to owners other than the original purchaser.
3. If you believe that the heater you purchased contains a manufacturing defect and you wish to make a claim under this warranty, please contact an authorised Gason service
centre to arrange for an assessment.
4. If, after assessing the heater, Gason determines that the heater contains a manufacturing fault, Gason may at its discretion:
(a) replace the heater;
(b) repair or replace specific components of the heater; or
(c) provide a full refund.
5. Parts replaced under this warranty are warranted for the balance of their original warranty period.
6. If, at the discretion of Gason, the heater or any part needs to be replaced, serviced or repaired at an authorised Gason service centre, then the person claiming under this
warranty must pay all costs associated with:
(a) returning the heater; and
(b) the delivery or collection of any new or repaired heater.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and
the failure does not amount to a major failure.
Any benefits you receive under these warranties are in addition to other rights and remedies that you may have as a consumer under a law in relation to the heater to which
these warranties relate.
These warranties are given by:
A.F. Gason Pty Ltd
Blake Street
Ararat VIC 3322
Please contact us if you have any queries on:
Phone: 03 5352 2151;
or email us via the “Contact Us” section of our website: www.gason.com.au.
Eureka Heating reserves the right to modify or alter specifications, materials, etc. in the interest of product improvement.
WARRANTY
