9
Troubleshooting
Problem
Possible Solution
LCD display shows “ ”.
Battery power is low. Install 2 new 1.5V AAA batteries.
Scale does not turn on.
Batteries may not be properly installed. Insert batteries under the correct
polarity as marked in battery compartment.
Battery power is low. Install 2 new 1.5V AAA batteries.
Display shows “
”.
Maximum weight capacity has been exceeded. Remove items from scale to
avoid damage.
Reading is inaccurate.
Scale may not be level. Place scale on a level surface.
Reset the scale’s tare measurement, making sure it reads “0” before
measuring (see
Tare Function
If your problem is not listed, please contact
Customer Support
