12
ESSE Engineering Limited
, Ouzledale Foundry, Long Ing, Barnoldswick, Lancashire,
BB18 6BN
Tel
: 01282 813 235,
Fax
: 01282 816 876,
Website
: http://www.esse.com,
On-line store
: http://www.esseparts.com
Your ESSE stove is guaranteed against defects arising from faulty manufacture for one year
subject to the following express conditions. Failure to comply with these conditions will invalidate
the guarantee.
•
Your ESSE dealer or a suitably qualified engineer must install the stove. Upon
installation the receipt must be kept as proof of purchase.
•
The guarantee is one year from date of purchase.
•
The guarantee does not cover parts deemed to be replaceable in the normal usage of
the stove. These parts are: glass panels, rope seals, glass seals, bottom grate, ashpan,
firebricks, baffle plate.
If you have cause for dissatisfaction with your stove, you should first contact your ESSE dealer,
who will bring your concerns to our attention, We will assess the nature of the complaint and
either send replacements parts for your dealer to fit, or nominate a regional engineer to inspect
the appliance and carry out any remedial work that may be necessary. If the fault is not actually
due to faulty manufacture but some other cause i.e. misuse, failure to install correctly, or failure
to service at regular intervals, a charge will be made to cover the cost of the visit and any new
parts required. In the 1
st
year ESSE will only deal with the dealer direct.
Only genuine ESSE spare parts are recommended, Parts that may need occasional replacement
are:
Fire bricks
Ashpan
Fire grate
Fire bricks
Mitt
Baffle
Conditions of Guarantee
GUARANTEE
How to Proceed with a Complaint
Spare Parts
03/10
1
100SE
SMOKE EXEMPT WOODBURNING STOVE
INSTALLATION & USER INSTRUCTIONS
(TO BE LEFT WITH THE CUSTOMER)
UK & Ireland
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