Escea SMART HEAT, Руководство пользователя

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Why can’t I see the fire on my app when my phone is on wifi?
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Ensure your fire is turned on at the wall/has power supply
•
Ensure the ethernet cable is correctly connected to your fire
and modem.
•
Ensure your remote is positioned within 5m of the fire and has
good batteries installed.
Why can’t I connect to my fire remotely when I am out of the
house?
•
The signal for the App to work is either not being sent from the
fire itself, or the signal is being blocked by the modem.
•
Ensure you have added your fire to your account at
http://smartheat.escea.com
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Check you are logged in on the App.
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Ensure your phone is on data and not on a Wifi network.
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Contact Escea if you require further assistance.