Hardware Control and Troubleshooting
Table 79
Clear Results from ODD Sessions
Task
Command
Clear the results from the last initiated session.
clear diag on-demand
Clear the latest results for all components tested.
clear diag on-demandall
Clear the latest results for a line card.
clear diag on-demandcard
slot
Clear the latest results for the standby controller card.
clear diag on-demandstandby
3.13.5
ODD Examples
The following example shows how to initiate a session on the standby controller
card and display results:
[local]Redback#
diag on-demand standby level 2 loop 4
[local]Redback#
show diag on-demand standby
The following example shows how to initiate a session on the Ethernet card in
slot
3
, display results, and return the card to the in-service state:
!Place the card in ODD state
[local]Redback#
configure
[local]Redback(config)#
card ether-12-port 3
[local]Redback(config-card)#
shutdown
[local]Redback(config-card)#
on-demand-diagnostic
[local]Redback(config-card)#
end
!Run an ODD session
[local]Redback#
diag on-demand card 3 level 3 loop 5
!Display results
[local]Redback#
show diag on-demand card 3
!Return the card to the in-service state
[local]Redback#
configure
[local]Redback(config)#
card ether-12-port 3
[local]Redback(config-card)#
no on-demand-diagnostic
[local]Redback(config-card)#
no shutdown
[local]Redback(config-card)#
end
3.14
Obtaining Assistance
If you cannot determine the nature of the problem by using the information
in this chapter, contact your local technical support representative. To help
diagnose the problem when you communicate with your representative,
ensure that you include the following information in your problem report (if
communicating by fax or e-mail):
•
Your name and telephone number
•
Name of responsible person (if not yourself), e-mail address, and telephone
number
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