20
Basic Operations
Emergency Calls
Your terminal was programmed with an emergency
number (911) when it was manufactured. The pro-
grammed emergency number can be dialed and called at
any time, if there is a 911 system available, regardless of
any call restrictions (except Keypad Lock) you have set
through the
/2&.6
Menu. A representative from your
service provider or the retail outlet where you purchased
your terminal should be able to change the emergency
number in your terminal, if a 911 system is not available
in your service area.
If police, fire, or medical help is needed, dial 911 or your
emergency number and press
YES
. Tell the dispatcher
that you are calling from a wireless terminal. Wireless
911 calls do not automatically provide emergency per-
sonnel with your name, location, or terminal number.
The dispatcher will want to know the following:
1
Your name and wireless phone number.
2
The nature of the emergency.
3
If police, fire, or medical assistance is needed.
4
The exact location of the emergency including cross
streets, mileposts, or landmarks.
5
How many people are involved, their condition, and
if help is being administered.
Alert Calls
Use the Alert button on your terminal to automatically
call a programmed Alert Number. to place a call, press
and hold the Alert button. To display the default Alert
Number, press and release the Alert button. Press
Ó
or
Ö
to select any of the 5 Alert Numbers that have been
programmed into your phone. To change any of the
stored Alert Numbers, see the section Recalling Num-
bers.
Note!
The factory default Alert phone number is 911.
International Calls
If allowed by your system, you can place international
calls with your terminal just as you would from any
phone. If you have difficulty completing international
calls, check with your system operator for information.
Caller Number Identification
If your system provides
Caller ID
service, your terminal
shows the phone number of an incoming call in the dis-
play. Also, if the number is one that you have stored in
memory with a name, the name is shown with the
phone number when your terminal rings. If the
Caller
ID
information is not available, the message
NO ID
or a
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