Service Features
Dialog 4224 Operator
56
Serial calls
A Serial call allows a caller to speak to several extension within the
exchange without having to call back. After each conversation is
terminated the caller is redirected to the terminal. The operator
dials the next extension and extends the next call.
Note:
If you need to be absent marked after a Serial call has
been ordered, the function ‘Diversion of recall’ must be
activated, see section
“
Recalls diverted to another terminal
”
on page 57
.
When the incoming external call requests a Serial call:
Instruct the caller to hold after each finished conversation.
Ê
Press.
z
Dial the extension number.
Proceed in the same manner as section “
Extending
” on page 36.
Each time a conversation is finished the caller is recalled to the
terminal. Display example:
ê
Press to answer and ask which extension he/she requires
next.
z
Dial the next number and extend.
When the last conversation is completed:
ê
Press to connect to the caller.
Ê
Press to cancel the serial call function.
Ò
< Clear
Press.
The call is disconnected and the terminal is cleared.
C= 1 I= 0 RECALL SERIAL
TRK RECALL
010003012
15:25
