101
Printer Problems
Only the green
power light is on, but nothing prints.
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Make sure the USB cable is connected securely at both ends and meets the system
requirements.
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Run a printer check. If the test page prints, make sure your software is installed
correctly. You may need to uninstall your printer software and then reinstall it.
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Make sure there is no packing material in the printer.
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If you’re trying to print a large image, your computer may not have enough
memory. Try reducing the resolution of your image or printing the image at a
smaller size. You may need to install more memory in your computer.
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If you print continuously for an extended period, the paper may temporarily stop
feeding or the print head carriage may pause for a while to prevent the printer
mechanism from overheating and being damaged. If this happens, you can
continue to print but Epson recommends that you stop and leave the printer on
for about 30 minutes. After 30 minutes, turn the printer off and on and it should
print at normal speed.
The printer sounds as though it is printing, but nothing prints.
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If you’re using Windows, make sure your printer is selected. For Macintosh, make
sure your printer is selected in the Page Setup (if available) and Print windows.
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The print head nozzles may need cleaning.
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Make sure the printer software settings are appropriate for the paper size you’re
using.
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The printer won’t operate properly if it’s tilted or at an angle. Place it on a flat,
stable surface that extends beyond the printer base in all directions.
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You may need to uninstall your printer software and then reinstall it. See
Uninstalling Printer Software for instructions.
Your printer makes noise when you turn it on or after it has been sitting for
awhile.
Your printer is performing routine maintenance.