Epson Stylus CX6500, Справочное руководство

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Troubleshooting / Scanning Problems
Software Operation Problems
You cannot start EPSON Scan
The scanner software does not work properly
You cannot start EPSON Scan
Try one or more of these solutions:
●
Turn on the CX6500 and turn on the computer.
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Turn off the CX6500 and the computer. Then check the connection between the CX6500 and the
computer.
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Make sure that EPSON Scan is selected in your application software.
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Make sure your software is installed correctly.
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In the Device Manager menu, make sure the CX6500's name appears under Imaging devices
hardware type without a question (?) or an exclamation (!) mark. If the CX6500 appears with a
question (?) or an exclamation (!) mark, or as an Unknown devices hardware type, uninstall
EPSON Scan. Then reinstall it following the instructions in your Start Here sheet.
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The scanner software does not work properly
Try one or more of these solutions:
●
Make sure your software is installed correctly.
●
For Windows XP and Me users:
Check if the CX6500's icon appears more than once. To check, double-click the Scanners and
Cameras icon in Control Panel in Windows. Remove the CX6500's icon from the window, then
reinstall EPSON Scan following the instructions in your Start Here sheet.