Limited Warranty
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Limited Warranty
1. Limited warranty for EPSON products
EPSON products are covered by warranty against defects in workmanship and materials when
operated under normal use and handling conditions, as indicated in the product documentation, for
the period specified in section “Limited Warranty Coverage”. Coverage begins as of the date of
delivery to the purchaser by EPSON or by an authorized EPSON dealer (see “EPSON subsidiaries
and offices in Latin America”), in the country of purchase.
EPSON also guarantees that the consumables (ink cartridges, toner, batteries) included with the
product, will perform according to the usage specifications as long as they are used prior to the
expiration of their warranty period.
2. Scope of the warranty
Should EPSON receive notice of a defect during the warranty period, it may, at its discretion, repair
or replace the defective product at no cost to the purchaser. In the event of a replacement, the
replaced equipment will become property of EPSON. The replaced item may be new or previously
repaired to the EPSON standard of quality, and will assume the remaining warranty period of the
product that was originally purchased.
This warranty does not include any compensation or damages whatsoever, resulting from the
operating failures of the EPSON product. In any event, EPSON’s maximum liability toward the
purchaser will be limited to the purchase price paid to EPSON or to the authorized dealer.
EPSON’s warranty does not cover any software not manufactured by EPSON, even when delivered
with an EPSON product. The software may have a warranty provided by the manufacturer, as
indicated in the documentation attached thereto.
3. Limitations and exclusions
The warranty will be invalid in the following cases:
3.1 When the product’s serial number has been removed or altered.
3.2 When the product has been misused, has undergone unauthorized modifications, has been used
or stored in ways that are not in compliance with the environmental specifications of the
product.
3.3 When the damage resulted from the use of refilled supplies or consumables, or when damages
are the result of use of media that does not meet the product’s specifications.
3.4 When damages resulted from the inappropriate transport of the equipment (packaging,
installation, maintenance, transportation).
3.5 When damages were caused by natural or intentional disasters (fire, floods, lightning,
earthquakes, etc.), power surges, or interaction with other brand products.
3.6 When the product has been totally or partially disassembled, or has been repaired other than by
an EPSON Authorized Service Center.
3.7 When substances have been spilled on the product.
