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Where To Get Help

41

Where To Get Help

If you need help with your EPSON Stylus CX6300 or EPSON Scan software, see 
“EPSON Support” below. 

If you need help with any other software that came with your CX6300, see “Other 
Software Technical Support” on page 42.

EPSON Support

EPSON provides technical assistance 24 hours a day through the electronic 
support services and telephone services listed in the following table:

Note: 

If your country does not appear in the list above, contact the sales office in the nearest 
country. Toll or long distance charges may apply.

Service

Access

World Wide 
Web

From the Internet, you can reach EPSON at 

http://www.latin.epson.com

. At this site, you can download 

drivers and other files, look at product documentation, access 
troubleshooting information, and receive technical advice 
through e-mail. 

Country

Telephone number

Argentina

(54-11) 4346-0300

Colombia

(57-1) 523-5000

Costa Rica

(506) 210-9555
(1-800) 377-6627

Chile

(56-2) 236-6717

Mexico

Mexico City
Other cities

(52-55) 532-84-008
(1-800) 506-07-00

Peru

(51-1) 224-2336

Venezuela

(58-212) 240-1111

Содержание Stylus CX6300

Страница 1: ...g and Scanning Without a Computer Maintaining Your CX6300 Solving Problems and Warranty Guia de referência rápida Cópia impressão e escaneamento sem computador manutenção da CX6300 solução de problemas e garantía CPD 17036R1 4049268 00 XXX ...

Страница 2: ...t be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION Responsible Use of Copyrighted Materials Digital cameras scanners and ink jet printers like conventional photocopiers and cameras can be misused by improper copying or printing of copyrigh...

Страница 3: ...ing Without a Computer 13 Changing Copy Settings 14 Using Memory Cards 19 Compatible Memory Cards 19 Inserting a Card 20 Using Your CX6300 as a Card Reader 21 Printing from a Card 24 Printing an Index Form 24 Selecting Photos to Print 25 Printing with DPOF 27 Choosing Print Settings 28 Scanning to a Card 30 Placing Your Original Document 30 Scanning to a Card 31 English ...

Страница 4: ...ead 33 Replacing Ink Cartridges 35 Solving Problems 39 Problems and Solutions 39 Where To Get Help 41 Notices 43 Important Safety Instructions 43 FCC Compliance Statement 45 Declaration of Conformity 45 ENERGY STAR Compliance 46 Limited Warranty 46 ...

Страница 5: ...in other ways too by scanning to a card or by copying images to and from your computer To set up your CX6300 and install its software see the Start Here sheet For instructions on printing and scanning from your computer see your online Reference Guide An icon for the CX6300 Reference Guide is automatically placed on your desktop when you install the software Please follow these guidelines througho...

Страница 6: ...Your Stylus CX6300 EPSON Stylus CX6300 Parts Paper support LCD screen Scanner lid Document table Output tray Feeder guard Paper thickness lever Scanner section Ink cartridges USB cable Scanner lid Control panel ...

Страница 7: ...X6300 Follow these steps to activate the security lock 1 Press the On button until the green lights flash to turn on your CX6300 2 Insert your English software CD ROM 3 Windows If you see the Software Installation screen click Exit Open the SecurityLockTool folder on your CD ROM then double click the program file located in that folder Macintosh The EPSON folder automatically opens if it doesn t d...

Страница 8: ...wn the number so you don t forget it 10 Press the button next to OK 11 Turn off your CX6300 It is now locked When you turn it back on it prompts you to enter your PIN code You cannot use it without entering the PIN code Turning Off the Security Lock If you want to turn the security lock off so that the CX6300 doesn t prompt you to enter your PIN code each time you turn it on follow these steps 1 O...

Страница 9: ...tware Installation screen click Exit Open the SecurityLock Tool folder on your CD ROM then double click the program file located in that folder Macintosh The EPSON folder automatically opens if it doesn t double click the EPSON CD ROM icon Then double click the EPSON Security Lock icon You see this screen 3 Select Security Lock Off and click OK 4 At the confirmation screen click OK again and close...

Страница 10: ...tend the output tray 2 Insert your paper against the right edge of the sheet feeder 3 Slide the left edge guide against the paper but not too tightly Note Do not place the paper in front of the feeder guard Also be sure to Load the printable side face up It s often whiter or brighter than the other side Slide the guide against the paper but not too tightly Insert paper against the right edge Exten...

Страница 11: ...oading special paper see the next section Using Special Papers EPSON offers the following special ink jet papers for the Stylus CX6300 Note Some of these papers can be used only when printing from your computer Paper name Size Part number EPSON Premium Bright White Paper Letter 8 5 11 inches 216 279 mm S041586 EPSON Photo Paper or EPSON Glossy Photo Paper 4 6 inches 102 152 mm S041134 S041671 Lett...

Страница 12: ...hes 216 279 mm S041331 ML EPSON DURABrite Ink Glossy Photo Paper Letter 8 5 11 inches 216 279 mm S041731 4 6 inches 102 152 mm S041734 Paper type Loading capacity Premium Bright White Paper 125 Sheets Glossy Photo Paper or Photo Paper 20 sheets Matte Paper Heavyweight 20 sheets with a support sheet beneath the stack Double Sided Matte Paper 1 sheet Premium Semigloss Photo Paper 1 sheet Ink Jet Tra...

Страница 13: ...er left corner Move your document about 3 mm 1 8 inch from the top and side edge so your entire document is scanned Note If you place your document against the guides the edges next to the guides won t be copied If you need to copy a thick document such as a book you can remove the scanner lid to scan Gently press down the original to keep it flat on the document table Be sure to replace the scann...

Страница 14: ...nal sheets Caution Never open the scanner section while scanning or copying or you could damage the CX6300 Changing Copy Settings The current copy settings are shown on the LCD screen You can change the settings as described below Note You can save the current copy settings except for the number of copies by pressing the Save button for 3 seconds until you see the message Stored on the screen To r...

Страница 15: ...able print quality and paper size settings Print Quality Use this button to select one of these print quality settings Draft for making copies quickly when image quality is not important Text for copying text and line art Image for copies that include color or black and white images Best for the highest quality copies If you have loaded this kind of paper Select this setting Plain paper EPSON Prem...

Страница 16: ...a specific percentage see Manual Zoom on page 18 Note If you select Auto Fit Page to copy a document with white or very light colored edges the original size may not be recognized correctly creating an incorrect size copy If this occurs use the manual zoom to adjust the size of your copy see page 18 Setting Result Actual Prints the image at its original size Auto Fit Page Reduces or enlarges the i...

Страница 17: ...ose from Copy Layout Results Standard Copies your original with a normal margin 0 12 inch or 3 mm BorderFreeTM Sizes your original as necessary to fit to the edges of 4 6 102 152 mm or 5 7 127 178 mm paper Min Margins Copies your original with a 0 06 inch 1 5 mm border around the edges Repeat 4 9 or 16 Prints an image multiple times on one sheet select 4 9 or 16 images per sheet or Auto to print y...

Страница 18: ...nd to lighten or darken your copies then press OK Manual Zoom You can manually adjust the size of your copies from 25 to 400 1 Press the Menu button 2 Press the green button next to the LCD screen until you see Optional Zoom displayed then press OK 3 Use the number keypad to enter the size percentage then press OK Poster Prints the original image on separate sheets 4 9 or 16 that you can paste tog...

Страница 19: ...s a Card Reader on page 21 See also Printing from a Card on page 24 and Scanning to a Card on page 31 Compatible Memory Cards You can use the following types of cards with your CX6300 Slot Type of card A Memory Stick MagicGate Memory Stick Memory Stick PRO SD Card MultiMediaCard Memory Stick Duo adapter required miniSD Card adapter required B SmartMedia xD Picture Card C CompactFlash Microdrive Sl...

Страница 20: ...omatically copied to your computer once you insert the card see page 21 3 Open the memory card cover 4 Make sure the memory card light next to the memory card slots is off and that no cards are in any of the slots Then insert a card into the correct slot as shown on page 19 Note Do not insert more than one card at a time or you may not be able to tell which card your images are being read from Aft...

Страница 21: ...e necessary USB storage driver 1 Make sure your CX6300 is turned on and connected to your computer 2 Insert a memory card as described in the previous section If you ll be copying images to the card make sure the card s write protect tab if it has one is set to allow writing on the card Note If this is your first time inserting a card see Using EPSON CardMonitor on page 22 to set up EPSON CardMoni...

Страница 22: ...ws 1 If your computer Windows XP or 2000 asks you what you want to do when you insert a card select Startup CardMonitor click the checkbox for Always do the selected action and click OK 2 If this is your first time inserting a card you see this screen Click Next 3 The EPSON PhotoStarter setup assistant opens Follow the instructions on the screen to set up EPSON CardMonitor Macintosh 1 Open the App...

Страница 23: ...ick the EPSON CardMonitor icon 5 Click the Open button 6 Close the Image Capture utility 7 CardMonitor will now open automatically when you insert a card Follow the instructions on the screen to set up CardMonitor to copy images to your computer when you insert a card and open an image editing application if desired Note If CardMonitor doesn t open automatically browse to the new drive icon on you...

Страница 24: ...on page 28 Printing an Index Form In most cases you ll want to print an index form before printing any photos from your memory card An index form lets you see small thumbnail images of the pictures on your card and select just the ones you want to print 1 Make sure your CX6300 is not connected to your computer or your computer is turned off then insert a memory card see Inserting a Card on page 20...

Страница 25: ...ng the form below or by selecting a photo or range of photos from the control panel page 26 Selecting Photos on the Index Form 1 Once you have printed the index form fill in the oval beneath each photo you want to print with a dark pen or pencil 2 Near the bottom of the form select the type and size of paper you want to use You can select from these options 3 Load the type of paper you ve chosen t...

Страница 26: ... green button next to the LCD screen to select One image Range of images or All images then press OK 4 If you want to print one image or a range of images follow the instructions on the screen and use the number keypad to select the images you want to print then press OK 5 Enter the number of copies of each photo you want to print up to 99 then press OK Note The number of copies is how many times ...

Страница 27: ...o 99 then press OK Note The number of copies is how many times each photo prints not the number of pages For example if you re using a layout that fits 8 photos and you select 3 copies you will get one sheet with 3 photos printed on it Select 8 copies to put all 8 photos on one sheet 5 Change any print settings as needed You can select the paper type paper size unless you re using plain paper and ...

Страница 28: ...Some sizes are not available depending on the selected paper type Note The paper size setting must match the size of the paper you ve loaded otherwise you will get different results The 4 6 102 152 mm paper size option is not compatible with Glossy Photo Paper 4 x 6 with micro perforated edges S041134 If you have loaded this kind of paper Select this setting Plain paper EPSON Bright White Photo Pa...

Страница 29: ... the number of copies you selected For example if you selected 8 up for your layout and 5 copies 5 photos will print on your page If you selected a range of photos to print the number of photos on your page depends on the range and layout you selected For example if you selected 8 up for your layout and selected a range of 6 photos 6 different photos will print on your page More than one sheet may...

Страница 30: ...e glass in the upper left corner Move your document about 3 mm 1 8 inch from the top and side edge so your entire document is scanned 3 Close the scanner lid Note If you place your document against the guides the edges next to the guides won t be scanned If you need to scan a thick document such as a book you can remove the scanner lid to scan Gently press down the original to keep it flat on the ...

Страница 31: ...with the scanned image attached Select either To PC or To E mail then see your online Reference Guide for details 4 Select the document type Text or Graphic 5 Select Auto as the scan area If the edges of your document are light in color the CX6300 may not be able to detect them and part of your image may be cut off in that case select Max to scan the entire area 6 For ordinary documents select Nor...

Страница 32: ...32 Scanning to a Card Caution Never open the scanner section while scanning or copying or you could damage the CX6300 9 Wait for scanning to finish then remove the card ...

Страница 33: ... print head This unclogs the nozzles so they can deliver ink properly Note Print head cleaning uses ink so clean it only if quality declines If you notice that text or straight vertical lines appear jagged you may need to align the print head See your online Reference Guide for details Running a Nozzle Check 1 Make sure the CX6300 is turned on paper is loaded and the red error light is off If the ...

Страница 34: ...t to the LCD screen until you see Head Cleaning displayed then press the Color button to print the nozzle check The CX6300 runs a head cleaning cycle and you see the message Head cleaning on the LCD screen Caution Never turn off the CX6300 while head cleaning is in progress or you may damage it 3 When the message Head cleaning disappears repeat the nozzle check to verify that the print head is cle...

Страница 35: ...rtridge C Cyan M Magenta Y Yellow K Black Tip To view all the ink levels wait for them to start scrolling across the screen 3 When done press the OK button When your ink starts getting low make sure you have replacement cartridges available You cannot print if an ink cartridge is empty Installing New Cartridges Make sure you have a new ink cartridge before you begin Use these cartridges Color Part...

Страница 36: ...her products may cause damage to your CX6300 not covered by EPSON s warranty 1 If an ink cartridge is empty Look at the LCD screen to see which cartridge is empty then press the Color button If an ink cartridge is low Press the Setup button to enter Setup Mode then press the green button next to the control panel until Replace Ink is displayed Then press the Color button 2 Lift up the scanner sect...

Страница 37: ...arning If ink gets on your hands wash them thoroughly with soap and water If ink gets in your eyes flush them thoroughly with water Keep cartridges out of the reach of children 5 Before unwrapping the new cartridge shake it gently four or five times Then remove it from its wrapper 6 Insert the new cartridge into the holder Press down firmly until it clicks into place ...

Страница 38: ...nance 7 Close the ink cartridge cover then lower the scanner section The CX6300 begins charging the ink delivery system and Charging appears on the LCD screen Wait for charging to finish before using your CX6300 ...

Страница 39: ...sure your paper is positioned on the right side of the sheet feeder with the left edge guide lightly against its left side Don t load paper above the arrow on the left edge guide Make sure your paper is loaded short edge first Make sure your original is positioned in the top left corner of the glass with the short edge at the left Place it approximately 3 mm 1 8 inch from the edge of the glass to ...

Страница 40: ...ument table glass If only part of the image is blurred your document may be wrinkled or warped Make sure the CX6300 is not tilted or placed on an uneven surface Clean the print head see page 33 for instructions If a dotted line appears in the image clean the scanner glass with a soft dry lint free cloth paper towels are not recommended If the glass is still not clean use a small amount of glass cl...

Страница 41: ...ry does not appear in the list above contact the sales office in the nearest country Toll or long distance charges may apply Service Access World Wide Web From the Internet you can reach EPSON at http www latin epson com At this site you can download drivers and other files look at product documentation access troubleshooting information and receive technical advice through e mail Country Telephon...

Страница 42: ...e ink cartridges paper manuals and accessories from your nearest distributor or from EPSON Other Software Technical Support Software Telephone Fax Online and E mail EPSON Smart PanelTM 510 445 8616 510 445 8601 www newsoftinc com tech newsoftinc com ArcSoft PhotoImpressionTM 510 440 9901 8 30 AM 5 30 PM Pacific Time Monday through Friday 510 440 1270 www arcsoft com techmain support arcsoft com AB...

Страница 43: ...d changes in heat or humidity shocks or vibrations or dust Leave enough room around the Stylus CX6300 for sufficient ventilation Do not place the Stylus CX6300 near a radiator or heating vent or in direct sunlight Place the Stylus CX6300 on a flat stable surface that extends beyond its base in all directions It will not operate properly if it is tilted or at an angle Leave enough space in front of...

Страница 44: ...printed on the cartridge package For best results use up the ink cartridges within six months of first installing them Store ink cartridges in a cool dark place Store each ink cartridge so that the bottom of its package faces down After bringing an ink cartridge inside from a cold storage site allow it to warm up at room temperature for at least three hours before using it Do not remove or tear th...

Страница 45: ...on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING The connection of...

Страница 46: ... to be within the variation accepted due to quantity production and testing on a statistical basis as required by 47CFR 2 909 Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Trade Name EPSON Type of Product Multifunction printer Mod...

Страница 47: ...mages whatsoever resulting from the operating failures of the EPSON product In any event EPSON s maximum liability toward the purchaser will be limited to the purchase price paid to EPSON or to the authorized dealer EPSON s warranty does not cover any software not manufactured by EPSON even when delivered with an EPSON product The software may have a warranty provided by the manufacturer as indica...

Страница 48: ...n the next working day in the cities where this service is offered by EPSON If there are no Authorized Service Centers in your area call the Technical Assistance Center for service referral 4 1 Courier service available in some countries where EPSON has subsidiaries If the purchaser prefers to use a courier to send the equipment for warranty service he should call the Technical Assistance Centers ...

Страница 49: ...eve help or consult information online for all EPSON products Register your EPSON equipment on our website at http www latin epson com promos registration html Extended warranty support and service In some countries EPSON offers warranty extension services You may purchase this service by calling the Technical Service Center Model Coverage Conditions EPSON Stylus CX multifunction printer One year ...

Страница 50: ... 476 4049 Epson do Brasil Ltda Av Tucunaré 720 Tamboré Barueri São Paulo SP 06460 020 Tel 55 11 4196 6350 Fax 55 11 4195 5624 Epson Costa Rica S A Embajada Americana 200 Sur y 300 Oeste San José Costa Rica Tel 50 6 210 9555 Fax 50 6 296 6046 Epson Venezuela S A Calle 4 con Calle 11 1 La Urbina Sur Caracas Venezuela Tel 58 212 240 1111 Fax 58 212 240 1025 Epson Chile S A La Concepción 322 Providenc...

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