Where To Get Help
23
Where To Get Help
Epson Technical Support
Epson provides these technical support services:
Internet Support
Visit Epson’s support website at
epson.com/support
and select your product for
solutions to common problems. You can download drivers and documentation,
get FAQs and troubleshooting advice, or e-mail Epson with your questions.
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
■
Product name (Epson Stylus C120 Series)
■
Product serial number (located on the label in back)
■
Proof of purchase (such as a store receipt) and date of purchase
■
Computer configuration
■
Description of the problem
Then call:
■
U.S.: (562) 276-7525,
6
AM
to 8
PM
, Pacific Time, Monday through Friday,
and 7
AM
to 4
PM
, Saturday
■
Canada: (905) 709-2567, 6
AM
to 6
PM
, Pacific Time, Monday through
Friday
Toll or long distance charges may apply.
Purchase Supplies and Accessories
You can purchase genuine Epson ink and paper at Epson Supplies Central at
www.epson.com/ink
(U.S. sales) or
www.epson.ca
(Canadian sales). You can also
purchase supplies from an Epson authorized reseller. To find the nearest one, call
800-GO-EPSON (800-463-7766).