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Solving Problems

his chapter helps you solve problems with your projector, and tells

you how to contact technical support for problems you can’t solve
yourself. The following information is included:

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Using the projector’s on-screen help system

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What to do when the projector’s status lights flash

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Solving projector operation problems

■

Solving problems with the image or sound

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Solving network problems

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Solving problems with the remote control

■

Contacting technical support

Содержание PowerLite Pro G5900

Страница 1: ...PowerLite Pro G5900 Multimedia Projector User sGuide ...

Страница 2: ...s information as applied to other products Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictl...

Страница 3: ...MI Port 16 Connecting to the Computer Port 17 Connecting to the BNC Connectors 18 Connecting to Video Equipment 19 Connecting an HDMI Video Source 20 Connecting a Composite Video Source 21 Connecting an S Video Source 22 Connecting a Component Video Source 23 Connecting an RGB Video Source 24 Connecting an External Monitor 26 Playing Sound Through the Projector 27 Connecting External Speakers 29 T...

Страница 4: ...e Picture and Sound 45 Stopping Action 45 Zooming Part of Your Image 46 Controlling the Volume 46 Highlighting Your Presentation 46 Using the Pointer Tool 47 Choosing a Different Pointer Shape 47 Operating Your Computer With the Remote Control 48 Operating Two or More Projectors With the Remote Control49 Setting the Projector ID 49 Checking the Projector ID 50 Setting the Remote Control ID 50 4 Us...

Страница 5: ...reen Color Adjustment 80 Projector Menu and Options List 81 6 Maintaining the Projector 83 Cleaning the Lens 84 Cleaning the Projector Case 84 Cleaning the Air Filter 84 Replacing the Air Filter 87 Replacing the Lamp 89 Resetting the Lamp Timer 91 Checking Lamp Usage 92 Replacing the Batteries 93 Transporting the Projector 93 7 Solving Problems 95 Using On Screen Help 96 Checking Projector Status ...

Страница 6: ...Accessories 111 A Projector Installation 113 Installation Guidelines 113 Security Features 114 Installing and Removing the Cable Cover 115 B Technical Specifications 117 C Notices 123 Important Safety Instructions 123 FCC Compliance Statement 127 Declaration of Conformity 128 Limited Warranty 129 Index 133 ...

Страница 7: ...hut down Quick Corner for easy image shape size adjustment 1 8x optical zoom lens for flexible placement and positioning One touch filter replacement Side loading easy lamp access Security features include password user s logo the ability to lock the projector buttons a security cable attachment cable not included a slot for an optional Kensington security lock and a lens theft deterrent screw Add...

Страница 8: ...ojection hints Getting More Information Need tips on giving presentations Quick steps for setting up your projector Here s where you can look for help Quick Reference card Provides information for connecting the projector to your equipment displaying and adjusting the image using the remote control and solving display problems EasyMP Monitor Operation Guide Provides instructions on using the EasyM...

Страница 9: ... Warranty Your projector comes with a basic warranty that lets you project with confidence For details see the warranty brochure included with your projector In addition Epson offers free Extra CareSM Road Service In the unlikely event of an equipment failure you won t have to wait for your unit to be repaired Instead Epson will ship you a replacement unit anywhere in the United States or Canada S...

Страница 10: ...12H005C28 Replacement remote control 1531179 Advanced projector ceiling mount with precision gear Adjustable suspended ceiling channel kit False ceiling plate kit Structural round ceiling plate Adjustable extension column pipe 8 11 ELPMBPRG ELPMBP01 ELPMBP02 ELPMBP03 ELPMBC01 Kensington MicroSaver security lock ELPSL01 ES3000 Ultra Portable Projector Screen 50 inch portable screen 4 3 aspect ratio...

Страница 11: ...VD player digital tuner cable or satellite box video game console camcorder or digital camera and or to your local area network Follow the instructions in this chapter on Unpacking the projector Positioning the projector Connecting to a computer Connecting to video equipment Connecting an external monitor Playing sound through the projector Turning the Projector On and Off ...

Страница 12: ...you may need additional components To receive an HDMI signal from your video device you ll need an HDMI cable One may be provided with your video equipment To receive a DVI D video signal from your video device you ll need a DVI HDMI conversion cable note If you mount the projector on the ceiling the interface and button names on the projector will appear upside down Attach the interface label sti...

Страница 13: ...u re using you ll probably want to place it on a table in front of the screen This lets you stand in the front of the room face the audience and remain close enough to the equipment to be able to control it Try to leave as much space as possible between the projector and the screen to get a good size image Use the illustrations and tables below to help you determine placement Image size increases ...

Страница 14: ...es 0 to 46 cm 40 inches 41 to 75 inches 104 to 190 cm 0 to 24 inches 0 to 61 cm 50 inches 52 to 94 inches 131 to 239 cm 0 to 30 inches 0 to 76 cm 60 inches 62 to 113 inches 158 to 287 cm 0 to 36 inches 0 to 91 cm 80 inches 84 to 151 inches 213 to 385 cm 0 to 48 inches 0 to 122 cm 100 inches 105 to 190 inches 267 to 482 cm 0 to 60 inches 0 to 152 cm 150 inches 159 to 285 inches 403 to 725 cm 0 to 9...

Страница 15: ...theater or conference room see page 113 Connecting to a Computer You can connect the projector to any computer that has a standard video output monitor port including desktop models PC and Macintosh computers and hand held devices If you have the optional wireless mouse receiver you can use your remote control as a wireless mouse when projecting from a computer page 48 note After positioning the p...

Страница 16: ...te a DVI HDMI conversion cable 2 Connect the cable to the DVI D connector on your computer and the HDMI connector on the projector 3 If you want to play sound through the projector see page 27 for instructions on connecting audio cables 4 See page 30 for instructions on turning on the projector and Chapter 2 for instructions on displaying and adjusting the image ...

Страница 17: ...nge the Input Signal setting in the projector s Signal menu to RGB see page 70 3 You can connect an optional stereo mini jack audio cable to play sound through the projector see page 27 With the optional wireless mouse receiver see page 48 you can use the remote control as a mouse 4 When you ve finished making any connections see page 30 for instructions on turning on the projector and Chapter 2 f...

Страница 18: ...more information 3 Plug the VGA connector on the other end of the cable into your computer s monitor port 4 You may need to change the Input Signal setting in the projector s Signal menu to RGB see page 70 5 You can connect an optional stereo mini jack audio cable to play sound through the projector see page 27 With the optional wireless mouse receiver see page 48 you can use the remote control as...

Страница 19: ... or Y Pb Pr see Connecting a Component Video Source on page 23 If your video player has a yellow RCA video output connector or if you re using a coax video cable see Connecting a Composite Video Source on page 21 If your video player has an S video connector see Connecting an S Video Source on page 22 If your video player has an RGB video port either a single connector for a VGA monitor cable or t...

Страница 20: ...ed to connect any additional cables for audio Connecting an HDMI Video Source For best image quality connect your video equipment to the HDMI High Definition Multimedia Interface port if possible 1 Locate an HDMI cable 2 Connect the cable to the HDMI connector on your player and the HDMI connector on the projector 3 See page 30 for instructions on turning on the projector and Chapter 2 for instruc...

Страница 21: ...yonet connector BNC connect it to the Video1 connector on the projector 2 If you want to play sound through the projector see page 27 for instructions on connecting audio cables 3 When you ve finished making any connections see page 30 for instructions on turning on the projector and Chapter 2 for instructions on displaying and adjusting the image note If the video cable was not provided with your...

Страница 22: ...er and the S Video connector on the projector 2 If you want to play sound through the projector see page 27 for instructions on connecting audio cables 3 When you ve finished making any connections see page 30 for instructions on turning on the projector and Chapter 2 for instructions on displaying and adjusting the image ...

Страница 23: ...ough the projector see page 27 for instructions on connecting audio cables 5 When you ve finished making any connections see page 30 for instructions on turning on the projector and Chapter 2 for instructions on displaying and adjusting the image note If the component video cable was not provided with your video device you can purchase one from an electronics dealer note Be sure your video player ...

Страница 24: ...ignal setting in the projector s Signal menu to RGB see page 70 4 If you want to play sound through the projector see page 27 for instructions on connecting audio cables 5 When you ve finished making any connections see page 30 for instructions on turning on the projector and Chapter 2 for instructions on displaying and adjusting the image note Be sure your video player is not a component video so...

Страница 25: ...jector 3 You may need to change the Input Signal setting in the projector s Signal menu to RGB see page 70 4 If you want to play sound through the projector see page 27 for instructions on connecting audio cables 5 When you ve finished making any connections see Turning the Projector On and Off on page 30 for instructions on turning on the projector and Chapter 2 for instructions on displaying and...

Страница 26: ...s connected to the projector s Computer1 Computer2 or BNC ports see page 17 Then connect your monitor to the projector s Monitor Out port as shown note The monitor cannot display component video nor signals connected via the Video1 Video2 S Video or HDMI ports Some LCD monitors may not be able to display the image correctly If you have trouble displaying the image connect a multiscan monitor If yo...

Страница 27: ...udio1 port If you have equipment connected to the Computer2 port use a stereo mini jack cable Connect the cable to the Audio2 port note If you have equipment connected to the HDMI port in most cases you do not need to connect an additional cable for sound You can however connect an audio cable to the Audio1 Audio2 or Audio3 port as described in this section and output the sound by adjusting the Au...

Страница 28: ...a stereo mini jack cable Connect the cable to the Audio3 port If you have equipment connected to the Video1 Video2 or S Video ports connect an RCA audio cable to the Audio4 ports 2 Connect the other end of the cable to the audio output connector s on your computer or video equipment ...

Страница 29: ...you may be able to use a commercially available audio cable with a stereo mini jack connector on one end and pin jacks on the other end For some speakers you may have to purchase a special cable or use an adapter 2 Connect the stereo mini jack end of the audio cable to the Audio Out port on the projector 3 Connect the other end of the cable to your speakers You can use the remote control to adjust...

Страница 30: ...hese steps to turn on the projector 1 Remove the lens cover 2 Plug one end of the power cord into the projector and the other end into an electrical outlet note You can set the projector to automatically turn off the lamp and enter sleep mode when it has not received any signals for 1 to 30 minutes see page 78 to enable disable or adjust this setting This conserves electricity cools the projector ...

Страница 31: ...tion The Direct Power On function enables faster setup The projector starts up automatically when you plug it in or turn it on with a wall switch You don t have to press the Ppower button Follow these steps to enable Direct Power On 1 Press the Menu button on the remote control or projector then select the Extended menu and press Enter Power light warning Never look into the lens when the lamp is ...

Страница 32: ...itch that supplies power to the projector You don t have to wait for the projector to cool down first 1 To turn off the projector press the Ppower button on the remote control or projector You see a confirmation message If you don t want to turn it off press any other button 2 Press the Ppower button again The projection lamp turns off and the projector beeps twice and you can unplug the power cor...

Страница 33: ...33 2 Displaying and Adjusting the Image Follow the guidelines in this chapter for Displaying an image Adjusting the image Projecting two images simultaneously ...

Страница 34: ...u see the image you want to project You can also use the Source buttons on the remote control to switch between devices connected to the ports identified on each button Adjusting the Image Once you see your image you need to make certain adjustments If the image is too high or too low reposition it as described on page 35 To focus or zoom your image see page 36 If the image isn t square see page 3...

Страница 35: ...al to move your image left or right Additionally if the projector is on a table you can use the projector s adjustable feet to adjust the image 1 Stand behind the projector Press the foot release lever up and lift the front of the projector Vertical Horizontal note Raising the projector with the front adjustable foot causes the image shape to distort or keystone but you can correct the shape as de...

Страница 36: ...tons on the remote control to zoom in on a portion of the image See page 46 for instructions Adjusting the Image Shape You can maintain a square or rectangular image by placing the projector directly in front of the screen and keeping it level This also produces the best picture quality If the projector is tilted up or placed at an angle you ll need to correct the image shape by using one of the f...

Страница 37: ...al or vertical keystone use the lens shift function to horizontally center the lens and vertically move the lens to the top or bottom see page 35 otherwise the distortion will not be corrected accurately Also the distortion may not be corrected accurately for some zoom settings 1 Press the Menu button on the remote control or projector 2 Select the Settings menu and press Enter 3 From the Settings...

Страница 38: ...olor Mode The Color Mode adjusts the brightness contrast and color for various common viewing environments Use this setting to quickly obtain a good picture Press the Color Mode button on the remote control and then select from one of these options Dynamic Brightest mode for video games or TV in a bright room Presentation For making color presentations in a bright room Theatre For watching movies ...

Страница 39: ...computer images only Displays images using the full projection area and maintains the aspect ratio of the image Choose this setting to automatically resize the image and make the best use of the display area 4 3 Displays images using the full projection area at an aspect ratio of 4 3 16 9 Converts the aspect ratio of the image to 16 9 4 3 ratio images are elongated horizontally to fit Native HDMI ...

Страница 40: ...en highlight the input source you want to change to and press Enter again 4 To switch the images highlight Swap Screens and press Enter 5 To change one of the image sizes highlight Screen Size and press Enter Then highlight a sizing option and press Enter again Press Menu to exit Depending on the video signals that are input the images on the left and right may not appear at the same size even if ...

Страница 41: ...the image on the left are applied to the image on the right all of the remaining settings in the projector s Image menu are set to default for the image on the right side You cannot use the advanced Sharpness settings or the Progressive or Noise Reduction features The Overscan setting is set to its default value if applicable The screen will be blue for any side which is not receiving a signal and...

Страница 42: ...42 Displaying and Adjusting the Image ...

Страница 43: ... picture and sound page 44 as a pointer to highlight your presentation page 46 or to control two or more projectors at the same time page 49 If you have the optional wireless mouse receiver you can also use your remote control as a wireless mouse when projecting from a computer page 48 This chapter covers Using the remote control Controlling the picture and sound Highlighting your presentation Ope...

Страница 44: ... is connected to more than one computer and or video source you can switch between the different sources The easiest way to select your source is to press the Search button on the remote control or the Source Search button on the projector repeatedly until you see the image you want on the screen On the remote control you can press one of the Source buttons to select the connected device you need ...

Страница 45: ...tting as described on page 78 or display an image such as a company logo when you press the A V Mute button See page 75 for more information on displaying an image Stopping Action Press the Freeze button on the remote control to stop the action in your video or computer image The image freezes but the sound continues To restart the action press the Freeze button again note This function pauses the...

Страница 46: ...ter button to move around the screen Press the E Zoom button to zoom out 5 When done press the Esc button to return the image to its original size Controlling the Volume To change the volume press the or button on the remote control You can also adjust the volume using the projector s menu system See page 72 Highlighting Your Presentation You can display a pointer to call out important information...

Страница 47: ...e remote control to position the pointer on the screen 3 When you re done using the pointer press the pointer button to clear the screen Choosing a Different Pointer Shape Follow these steps to select a different pointer shape 1 Press the Menu button on the remote control highlight the Settings menu and press Enter Then highlight Pointer Shape and press Enter You can select one of the pointer shap...

Страница 48: ...next to the computer to change slides Use the Up and Down buttons to move through slides or pages in a presentation Use the pointer button to move the pointer on the screen Press the Enter button once to left click or twice to double click Press the Esc button to right click To drag and drop hold down the Enter button Then use the pointer button to drag the object When it s where you want it relea...

Страница 49: ...u can control all the projectors at once by setting the remote control s ID to zero Setting the Projector ID The projector s default ID is set to Off This lets it respond to commands from any remote control To change the ID follow these steps 1 Press the Menu button on the remote control You see the projector s menu screen 2 Select Extended press Enter select Projector ID then press Enter again 3 ...

Страница 50: ...ing the ID button press the Help button You see a message on the screen like this Setting the Remote Control ID The remote control s default ID is zero This lets you operate any projector To set it to operate a specific projector follow these steps 1 Move the remote control ID switch to the On position note When the remote control ID switch is in the Off position you can control any projector rega...

Страница 51: ...e ID button on the remote control 3 While holding the ID button press a numbered button on the remote control 0 through 9 to select the desired ID Select zero to control all projectors or select a number to match the ID of the projector s you want to operate ...

Страница 52: ...52 Presenting With the Remote Control ...

Страница 53: ...through the network For information on installing and using EasyMP Monitor see the EasyMP Monitor Operation Guide You ll find instructions in this chapter on Connecting the projector to a wired LAN Configuring projector and network settings Sending e mail alerts and monitoring the projector Using a browser to control the projector ...

Страница 54: ...ct the projector to your network using a commercially available 100BaseTX or 10BaseT network cable Connect the cable to the LAN port on the projector as shown To ensure proper data transmission use a shielded Category 5 cable or better 2 Connect the other end to your Ethernet hub or router 3 Turn on the projector 4 Press the Menu button select the Network menu then press Enter ...

Страница 55: ...signs addresses automatically turn on the DHCP setting If your network does not assign addresses automatically turn off DHCP and enter the projector s IP Address Subnet Mask and Gateway Address To enter numbers use the pointer button on the remote control to highlight the number you want to input then press the Enter button 7 Press Menu to exit ...

Страница 56: ...PJLink to control the projector highlight PJLink Password press Enter and enter a password of up to 8 alphanumeric characters When you re done highlight Finish and press Enter 3 Use the pointer button on the remote control to select individual letters then press Enter to input a character To add a blank space or to navigate backward and forward through the input text highlight the arrows and press...

Страница 57: ...the Network menu then press Enter 2 Choose Mail then press Enter You see the following screen 3 Highlight On to receive e mail notifications then press Enter 4 Enter the IP address for the SMTP server for the projector You can enter a number from 0 to 255 in each field of the address However the following IP addresses cannot be used 127 x x x 224 0 0 0 to 255 255 255 255 where x is a number from 0...

Страница 58: ...he projector where the problem has occurred Line 2 The IP address of the projector where the problem has occurred Line 3 Details of the problem 8 When you re done making all necessary changes select Return select Setup complete and then select Yes to confirm that you want to save the changes Press Menu to exit the menu system note If a critical problem develops with a projector which causes it to ...

Страница 59: ...m 0 to 255 in each field of the address However the following IP addresses cannot be used 127 x x x 224 0 0 0 to 255 255 255 255 where x is a number from 0 to 255 5 When you re done making all necessary changes highlight the Return button at the top of the screen then press Enter 6 If your network environment uses an AMX controller select On to allow the projector to be detected by AMX Device Disc...

Страница 60: ...nd your password then press Enter 4 Select one of the menu options listed on the screen then change any of the settings as needed These settings correspond to those found in the projector s menu system You cannot change the following settings using a web browser Quick Corner Pointer Shape Test Pattern or User Button in the Settings menu User s Logo High Altitude Mode BNC Sync Termination Remote Co...

Страница 61: ...gnal sources see page 34 The Computer button selects a computer signal connected to the Computer1 or Computer2 port The Video button selects a video signal connected to the Video1 or Video2 port The S Video button changes the input source to S Video The BNC button changes the input source to BNC The HDMI DVI D button changes the input source to HDMI The A V Mute button temporarily turns off the pi...

Страница 62: ...he Projector on a Network The Pause button stops the image see page 45 The Volume buttons raise or lower the volume The CC Closed Captioning button lets you display closed captioning for content that provides it ...

Страница 63: ...und and other features This chapter covers the following information Using the menu system Adjusting the image Adjusting signal settings Customizing projector features Using the projector security features Customizing power and operation Multi screen color adjustment Projector Menu and Options List ...

Страница 64: ... the highlighted menu are shown on the right 2 Use the pointer button on the remote control or the navigational buttons on the projector to scroll through the menu list When you ve highlighted the desired menu press the Enter button to select it 3 Once you ve selected the menu use the pointer button to scroll through the list of options Some of the options may be grayed out or unavailable dependin...

Страница 65: ...m You can also press the Menu button to exit Restoring the Default Settings You can use the menu system s Reset options to restore the factory default settings for all the settings listed in a specific menu or all the settings in all menus To restore the settings in a specific menu enter the menu whose settings you want to change select Reset and confirm as needed The example below shows how to re...

Страница 66: ...ronments Use either the remote control or the Color Mode setting in the Image menu You can save a different setting for each source See page 38 for more information on each color mode Brightness Lightens or darkens the overall image Contrast Adjusts the difference between light and dark areas Color Saturation Adjusts the color depth of the image Tint Adjusts the balance of green to magenta in the ...

Страница 67: ...omized color mode select R G B C M Y to adjust individual red green blue cyan magenta and yellow hue and saturation values For other color modes RGB may be selected to adjust red green and blue hue and saturation values Not available if sRGB is selected as the Color Mode setting Six Axis Color Adjustment For special projection material such as high quality photographs or artwork you can adjust the...

Страница 68: ...mp in your projector changes over time Adjusting Signal Settings Although the projector normally detects and optimizes the input signal automatically you can use the Signal menu to make manual adjustments In addition to changing the position of the projected image you can correct tracking and sync for computer images or change the aspect ratio to widescreen format for video images 1 Press the Menu...

Страница 69: ...ideo and signals from the HDMI port only Turn this setting on to convert interlaced signals into progressive signals best for still images Select Video for viewing general video images Select Film Auto for movie images CG and animated images Leave the setting Off for moving images Noise Reduction Smooths out rough images Select the setting that makes the selected input source look best Epson recom...

Страница 70: ...ected to the Video1 Video2 or S Video ports Leave this setting at Auto unless you are using a 60 Hz PAL system then select PAL60 Aspect Sets the image s aspect ratio ratio of width to height Depending on your projector model and input source you can select Auto Normal 4 3 16 9 Full Zoom or Native see page 39 for more information Overscan Allows you to reduce the image size slightly when the edges ...

Страница 71: ...Corner to adjust the shape and position of the projected image Split Screen Lets you divide the screen into two parts and show two input sources at the same time See page 40 for more information Control Panel Lock Lets you disable all of the buttons on the projector or all of the buttons except the Ppower button See page 77 for more information Pointer Shape Lets you choose from three pointer shap...

Страница 72: ... button Power Consumption Info Progressive Test Pattern Multi screen or Resolution By pressing the button the assigned menu item selection adjustment screen is displayed allowing you to make one touch settings adjustments Test Pattern Displays a test pattern for use when adjusting the zoom focus image position Color Mode Brightness Sharpness standard only Abs Color Temp Color Adjustment and when p...

Страница 73: ...mple if you re projecting in a classroom and you want to ensure that no one touches the projector s buttons while you re using the remote control See page 77 Enabling Password Protection The default setting for the password is 0000 Follow these steps to create a new password 1 Press the Freeze button on the remote control for about five seconds You see this screen 2 Use the pointer button to selec...

Страница 74: ...th a Password below User s Logo Protect to prevent your custom screen and display settings from being changed None of the User s Logo features in the Extended menu can be changed when the User s Logo Protect function is enabled For details on creating a custom screen see page 75 Network Protect to lock the Network settings in the menu system Starting the Projector with a Password When the password...

Страница 75: ...act Epson with the request code number that appears in the Password screen for assistance See Where To Get Help on page 110 Creating Your Own Startup Screen You can transfer any image from your computer or video source to the projector and then use it as your startup screen You can also use it as the screen displayed when the projector is not receiving a signal or when you press the A V Mute butto...

Страница 76: ...ight a zoom factor display size and press Enter 7 When the message Save this image as the User s Logo appears select Yes and press Enter Saving the logo may take a few moments Do not use your projector remote control or video source while the logo is being saved 8 When you see the message Completed press Menu to exit Choosing When to Display the Image After your image is saved you can set it to di...

Страница 77: ...tton The remote control can still be used to operate the projector 1 Press the Menu button highlight the Settings menu and press Enter 2 Select Control Panel Lock and press the Enter button 3 Select Full Lock to lock all projector buttons or Partial Lock to lock all buttons except the Power button and press Enter 4 Select Yes and press Enter to confirm the setting 5 Press the Menu button to exit T...

Страница 78: ...to project from the front of a screen and right side up Front Ceiling when the projector is mounted upside down from the ceiling Rear to project from behind onto a transparent screen or Rear Ceiling to project from behind onto a transparent screen when the projector is mounted upside down from the ceiling Operation Direct Power On Enable if you want to be able to start the projector when you conne...

Страница 79: ...Z8050WNL Select Simple if you want to use the remote control provided with a different Epson projector Inv Direction Button Enable when the projector is mounted on the ceiling to reverse the directions of the arrow buttons on the projector s control panel Standby Mode Select Communication On to enable the projector to be monitored over a network when it is in standby mode the power light is orange...

Страница 80: ...eric ID to each projector This lets you use the remote control to select the projector you want to adjust See page 49 for instructions To match the display colors as closely as possible make sure that all the projectors are set to the same color mode before starting See page 66 for instructions 2 Press the Menu button highlight the Extended menu and press Enter 3 Select Multi screen and press Ente...

Страница 81: ...d on the projector menu you are viewing Some options may not be available depending on the projector model and input source you are using For more information on these menus and options read this chapter Menu Options Image Color Mode Brightness Contrast Color Saturation Tint Sharpness Abs Color Temp Color Adjustment Reset Signal Auto Setup Resolution Tracking Sync Position Progressive Noise Reduct...

Страница 82: ...d Display Closed Caption User s Logo Projection Operation Standby Mode Air Filter Notice Projector ID Multi screen Language Reset Network Wired LAN PJLink Password Web Control Password SNMP Mail AMX Device Discovery Projector Name Reset Info Lamp Hours Source Input Signal Resolution Video Signal Refresh Rate Sync Info Status Serial Number Reset Reset All Reset Lamp Hours Menu Options ...

Страница 83: ...his chapter covers the following Cleaning the lens Cleaning the projector case Cleaning the air filter Replacing the air filter Replacing the lamp Replacing the remote control batteries Transporting the projector warning Before you clean any part of the projector turn it off and unplug the power cord Never open any cover on the projector except the lamp cover Dangerous electrical voltages in the p...

Страница 84: ...e Cleaning the Air Filter Your projector includes an air filter to ensure the best performance If dust collects on the air filter on the side of the projector you see a message on the screen telling you to clean the filter or the Temp light flashes green clean the filter as described on page 85 Dust clogs prevent proper ventilation and can cause overheating which can damage the projector caution D...

Страница 85: ...he Ppower button on the back of the projector to turn it off After the projector beeps twice unplug the power cord 2 Grip the air filter cover tab and remove the air filter cover as shown 3 Place your finger into the groove and remove the air filter as shown ...

Страница 86: ...in the same way to shake off the dust 5 To clean any dust remaining on the air filter use a small vacuum cleaner designed for computer and other office equipment to clean the front If you don t have one gently clean the vent with a soft brush such as an artist s paintbrush 6 Insert the air filter back into the holes in the cover then press it firmly into place ...

Страница 87: ...nearest reseller visit www latin epson com website available only in Spanish or www suporte epson com br website available only in Portuguese or contact your nearest Epson sales office as described in Where To Get Help on page 110 Replacing the Air Filter Follow these steps to replace the air filter 1 Press the Ppower button on the back of the projector to turn it off After the projector beeps twi...

Страница 88: ... filter as shown 4 Insert the new air filter into the holes in the cover then press it firmly into place 5 Slide the air filter cover in until it clicks into place note The air filter contains Polypropylene Dispose of used air filters properly in accordance with your local regulations ...

Страница 89: ...ty replace the lamp as soon as possible You may also need to replace the lamp if the Lamp light flashes red See page 97 To find the nearest reseller visit www latin epson com website available only in Spanish or www suporte epson com br website available only in Portuguese or contact your nearest Epson sales office as described in Where To Get Help on page 110 Request part number V13H010L63 note T...

Страница 90: ...fully before replacing it In the unlikely event that the lamp has broken small glass fragments may be present and should be removed carefully to avoid injury If the projector has been installed on the ceiling you should stand to the side of the lamp cover not underneath it If the lamp is used after the replacement period has passed the possibility that the lamp may break increases When a lamp repl...

Страница 91: ... in the next section Resetting the Lamp Timer After you replace the lamp you need to reset the lamp timer using the projector s menu 1 Press the Menu button on the remote control or on the projector s control panel You see the main menu 2 Use the pointer button on the remote control or the arrow buttons on the projector to highlight Reset then press Enter note The lamp s in this product contain me...

Страница 92: ... been used press the Menu button and highlight the Info menu You see a screen like this The life span of the projection lamp is about 2000 hours if Power Consumption in the Settings menu is set to Normal default and 3000 hours if Power Consumption is set to ECO Make sure you have a spare lamp handy if the usage hours on this menu are close to the life span of your lamp note The information display...

Страница 93: ...the lens is in its lowest position When packing the projector use the original packaging material if possible including the protective lens pads If you do not have the original packaging use equivalent materials placing plenty of cushioning around the projector to protect it from shock caution When replacing batteries take the following precautions Replace the batteries as soon as they run out If ...

Страница 94: ...94 Maintaining the Projector ...

Страница 95: ...lems you can t solve yourself The following information is included Using the projector s on screen help system What to do when the projector s status lights flash Solving projector operation problems Solving problems with the image or sound Solving network problems Solving problems with the remote control Contacting technical support ...

Страница 96: ...n the remote control or on the projector You see the Help menu 2 Use the pointer button on the remote control or the navigational buttons on the projector to highlight menu items 3 Press the Enter button on the remote control or on the projector to select the menu item 4 To exit the help system press the Help button If none of the suggestions solve your problem see additional solutions to problems...

Страница 97: ... table for a complete description of the projector s status lights Temperature light Lamp light Power light Status lights Light Status Description Orange The projector is in sleep or standby mode You can unplug it or press the P power button to turn it on Flashing green The projector is warming up Wait for the image to appear Green The projector is operating normally Flashing orange The projector ...

Страница 98: ...or switches to standby mode about 5 minutes Make sure the room temperature is not outside the required temperature range of the projector see page 119 and there is plenty of space around and under the projector for ventilation The air filter may be clogged Clean or replace the air filter as described on pages 84 to 88 If you re using the projector above an altitude of 4 900 feet 1 500 meters turn ...

Страница 99: ... buttons on the projector Try using the remote control instead make sure it is set to the correct ID See page 77 for information about the Control Panel Lock function Flashing red The lamp may be burnt out First make sure the lamp cover is securely installed If that s not the problem the air filter may be clogged Clean or replace the air filter as described on pages 84 to 88 If this does not resol...

Страница 100: ...splaying a black screen saver Try pressing a key on the computer If you are projecting from a DVD player or other video source make sure you turn it on and press its Play button If you are projecting from a video source make sure the Video Signal setting is correct see page 68 You can also try resetting all of the configuration menu settings See page 65 You ve connected a computer and see a blue s...

Страница 101: ...e projector or computer are already turned on the function Fn key that changes the computer s image signal to external output may not work Turn the computer and the projector off and then back on again Depending on your computer s video card you might need to use the Display utility in the Control Panel to make sure that both the LCD screen and external monitor port are enabled See your computer s...

Страница 102: ...ector to sync up after changing the setting If the function key doesn t permit you to display simultaneously on both screens you should check your monitor settings to make sure both the LCD screen and the external monitor port are enabled From the Control Panel open the Display utility In the Display Properties dialog box click the Settings tab then click Advanced The method for adjusting the sett...

Страница 103: ...re information Press the Aspect button on the remote control Press the Esc button on the remote control to cancel the E Zoom function Make sure your computer s resolution setting is correct See the compatible video formats listed on page 120 You also may need to modify existing presentation files if you created them for a different resolution See your software documentation for specific informatio...

Страница 104: ...ge 67 If you re projecting from a computer make sure its signal is compatible with the projector See page 120 If you re using the Split Screen function you may need to set the Resolution setting in the Signal menu to Auto see page 69 Press the Auto button on the remote control or the Enter button on the projector to reset the projector s Tracking Sync and Position settings If further adjustment is...

Страница 105: ...e projecting from a computer and displaying an image that contains a lot of fine detail you may notice vertical bands or some of the characters may look heavy or blurred Press the Auto button on the remote control or the Enter button on the projector to reset the projector s Tracking Sync and Position settings If further adjustment is needed you can fine tune the Tracking and Sync settings manuall...

Страница 106: ...ption setting see page 71 Check your computer display settings to correct the color balance The projector s lamp may need to be replaced See page 89 for instructions Make sure the correct input signal is selected in the Signal menu see page 70 Make sure that all cables are connected to the proper ports and connected securely There is no sound or the sound is not loud enough Use the Volume buttons ...

Страница 107: ...ge 27 If you re using a computer audio cable make sure it is connected to your computer s headphone jack or audio out jack Connect the other end to the projector as described on page 27 If you re using an HDMI cable and you hear no sound set your equipment to PCM output If your equipment is connected through the HDMI port make sure you ve set the Audio Input setting correctly See page page 71 Noth...

Страница 108: ...the projector to send a message Make sure the projector is plugged in Make sure the LAN cable is connected correctly Reconnect it if it is not connected or it is not connected correctly see page 54 For problems with EasyMP Monitor see the EasyMP Monitor Operation Guide Solving Problems With the Remote Control The projector doesn t respond to remote control commands Point the remote control towards...

Страница 109: ...ote Receiver setting to disable the projector s front or back sensor if it continues to pick up interference see page 72 Make sure the Remote Receiver setting isn t disabling both of the projector s sensors see page 72 If any buttons are held for longer than 30 seconds the remote enters sleep mode Release any button that is held to wake the remote When the optional remote control cable is connecte...

Страница 110: ...hooting advice or e mail Epson with your questions Speak to a Support Representative You may speak with a projector support specialist by dialing one of these numbers Toll or long distance charges may apply If your country does not appear in the list contact the sales office in the nearest country Country Telephone Argentina 54 11 5167 0300 Brazil 55 11 3956 6868 Chile 56 2 230 9500 Colombia 57 1 ...

Страница 111: ...configuration Description of the problem You can obtain the serial number from the projector s menu system Just press the Menu button and highlight the Info menu Purchase Supplies and Accessories You can purchase screens and other accessories from an Epson authorized reseller To find the nearest reseller visit www latin epson com website available only in Spanish or www suporte epson com br websit...

Страница 112: ...112 Solving Problems ...

Страница 113: ...wing setups front projection ceiling projection rear projection onto a semi transparent screen or rear ceiling projection as shown To project from overhead you ll need the optional ceiling mounting hardware see page 10 You ll also need to select the appropriate Projection setting in the projector s Extended menu to flip the image upside down see page 78 Front projection Rear projection Rear ceilin...

Страница 114: ...as described on page 36 Security Features The projector includes security features to prevent its theft when installed or used in public locations Security cable attachment You can attach a commercially available security cable as shown below to secure the projector to a table or ceiling mount Kensington security slot The security slot located above the power inlet is compatible with the MicroSave...

Страница 115: ...ted security features See page 73 Installing and Removing the Cable Cover Install the rear cable cover to enhance the appearance of the projector and prevent any cables from being loosened or removed To install the cover follow these steps 1 Insert its tabs into the slots as shown then push the cover against the projector note These illustrations show the projector mounted on the ceiling ...

Страница 116: ...ation 2 Tighten the screws at the bottom of the cover 3 To remove the cover when connecting or disconnecting cables loosen the screws on the bottom of the cover pull the bottom of the cover away from the projector as shown ...

Страница 117: ...utput 4160 lumens Contrast ratio 1000 1 Image size 30 to 300 inches 76 2 to 762 centimeters 4 3 image Projection distance 2 5 to 44 7 feet 8 to 14 5 meters 4 3 image Projection methods Front rear upside down ceiling mount Internal sound system 7 W monaural Optical aspect ratio 4 3 horizontal vertical Zoom ratio 1 1 8 Noise level 38 dB in Normal Power Consumption mode 32 dB in ECO Power Consumption...

Страница 118: ...8 5 inches 470 mm Depth 12 3 inches 311 5 mm not including lens Weight 15 lb 6 7 kg Electrical Rated frequency 50 60 Hz AC Power supply 100 240 VAC 4 7 A 2 0 A Power consumption Operating 100 to 120 VAC 464 W Normal Power Consumption mode 383 W ECO Power Consumption mode 220 to 240 VAC 442 W Normal Power Consumption mode 367 W ECO Power Consumption mode note Lamp life will vary depending upon mode...

Страница 119: ...F 0 to 35 C over 1 500 m 4 921 ft with High Altitude Mode and Normal Power Consumption mode active Storage 14 to 140 F 10 to 60 C Humidity non condensing Operating 20 to 80 RH Operating altitude 0 to 9 842 ft 0 to 3 000 m Safety and Approvals United States FCC 47CFR Part 15B Class B DoC UL60950 1 Second Edition cTUVus Mark Canada ICES 003 Class B CSA C22 2 No 60950 1 07 cTUVus Mark Pixelworks DNX ...

Страница 120: ...The frequencies of some computers may not allow images to display correctly see your computer s documentation for details Compatible video formats Mode Refresh Rate Hz Resolution VGA 60 VESA 72 VESA 75 VESA 85 60 72 75 85 640 480 640 480 640 480 640 480 SVGA 56 SVGA 60 SVGA 72 SVGA 75 SVGA 85 56 60 72 75 85 800 600 800 600 800 600 800 600 800 600 XGA 60 XGA 70 XGA 75 XGA 85 60 70 75 85 1024 768 10...

Страница 121: ...24 768 1024 768 1152 870 NTSC NTSC 4 43 PAL N PAL M PAL PAL 60 SECAM 60 60 50 50 60 60 50 720 480 720 480 720 576 720 576 720 576 720 576 720 576 TV525i 480i TV625i 576i SDTV525p 480p SDTV625p 576p HDTV750p 720p HDTV750p 720p HDTV1125i 1080i HDTV1125i 1080i HDTV1125p 1080p HDTV1125p 1080p HDTV1125p 1080p HDTV1125p 1080p 60 50 60 50 60 50 60 50 60 50 30 24 720 480 720 576 720 480 720 576 1280 720 1...

Страница 122: ...122 Technical Specifications ...

Страница 123: ...talled correctly the projector may fall from its ceiling mount This could cause serious injury to anyone under the mount and could damage the projector If you use a ceiling mount and apply adhesives to the mount to prevent the screws from loosening or if you use lubricants or oils on the projector the projector case may crack and the projector may fall from its ceiling mount This could cause serio...

Страница 124: ...eave at least 7 9 inches 20 cm of space between the wall and the air exhaust vent Do not operate the projector in a closed in cabinet unless proper ventilation is provided If you are using two or more projectors side by side leave at least 2 feet 60 cm of space between the projectors to allow for proper ventilation You may need to clean the air filter and vent A clogged air filter or vent can bloc...

Страница 125: ...ailable consult your dealer or power company If you use the projector in the country where it was purchased only use the power cable that came with the projector If you use the projector in a country other than where you purchased it use the correct power cord for that country Take the following precautions when handling the plug Do not overload wall outlets extension cords or power strips Do not ...

Страница 126: ...ained in the lamp from being inhaled or coming in contact with the eyes or mouth If the projector is mounted overhead and the lamp breaks small pieces of glass may fall down when you remove the lamp cover Be careful to prevent pieces of glass from getting into your eyes or mouth If the lamp breaks and gases or fragments of broken glass from the lamp are inhaled or get into the eyes or mouth or if ...

Страница 127: ... Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certification or ...

Страница 128: ... device Each product marketed is identical to the representative unit tested and found to be compliant with the standards Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted due to quantity production and testing on a statistical basis as required by 47CFR 2 909 Operation is subject to the following two condi tions 1 this device m...

Страница 129: ...ny compensation or damages whatsoever resulting from the operating failures of the Epson product In any event Epson s maximum liability toward the purchaser will be limited to the purchase price paid to Epson or to the authorized dealer Epson s warranty does not cover any software not manufactured by Epson even when delivered with an Epson product The software may have a warranty provided by the m...

Страница 130: ...Upon calling an Authorized Epson Service Center the purchaser will be asked to provide the product model and serial numbers and may be asked to provide information on the location and the date of purchase the warranty is only valid in the country of purchase If there are no Authorized Service Centers in your area call the Technical Assistance Center for service referral 5 Responsibilities of Purch...

Страница 131: ...ation online for all Epson products Register your Epson equipment on our website at www latin epson com Extended Warranty Support and Service In some countries Epson offers warranty extension services You may purchase this service by calling the Technical Service Center Product Model Coverage Conditions Projector PowerLite Pro Two Years Service center Country Telephone number Website Argentina 54 ...

Страница 132: ...Brasil Ltda Av Tucunaré 720 Tamboré 06460 020 Barueri SP 55 11 3956 6868 55 11 3956 6806 Epson Costa Rica S A Embajada Americana 200 Sur y 300 Oeste San José Costa Rica Tel 50 6 210 9555 Fax 50 6 296 6046 Epson Venezuela S A Calle 4 con Calle 11 1 La Urbina Sur Caracas Venezuela Tel 58 212 240 1111 Fax 58 212 240 1128 Epson Chile S A La Concepción 322 Providencia Santiago Chile Tel 56 2 484 3400 F...

Страница 133: ...117 Brightness setting 66 Browser control 60 C Cable cover 116 Cables BNC to VGA 18 component 10 19 23 composite 19 21 DVI HDMI conversion 16 Ethernet 54 HDMI 20 illustrations 12 network 54 ordering 10 remote control cable set 10 security 114 S video 22 VGA 17 24 Capturing image 75 to 76 Ceiling mount 10 113 to 114 Chalkboard projecting on 38 Cleaning air filter 84 to 87 lens 84 projector case 84 ...

Страница 134: ...ty 9 129 to 132 Ethernet connection 54 to 55 Extended menu 78 to 80 External monitor connecting 26 E Zoom button 46 F FCC compliance statement 127 Filter see Air filter Focusing image 36 Freeze button 45 H HDMI cable 20 HDTV images video formats 121 Height of image adjusting 35 to 36 Help 110 to 111 Help system using 96 Help Epson 8 High altitude 79 98 99 I Image adjusting 34 to 39 66 to 68 blurry...

Страница 135: ...ing 26 Monitoring projector EasyMP Monitor 53 e mail notifications 57 to 58 SNMP 59 using browser 60 Mouse compatibility 117 using remote control as 48 Multiple projectors controlling 49 to 51 Multi screen color adjustment 80 N Network cable 54 managing projector remotely 57 to 62 problems 108 settings 54 to 59 wired 54 to 55 Network settings configuring 53 to 62 No Signal message 100 to 101 Noise...

Страница 136: ...turning off 32 turning on 30 to 31 unpacking 12 viewing information about 92 Projector ID checking 50 setting 49 Q Quick Corner 36 71 R Raising image 35 to 36 Rear screen projection 78 113 to 114 Registration 9 Remote control A V Mute button 45 as wireless mouse 48 battery used 118 controlling multiple projectors 49 to 51 correcting color 38 66 to 68 E Zoom button 46 Freeze button 45 ID 50 to 51 n...

Страница 137: ... video cable 22 Switching picture source 34 44 Sync setting 69 Synchronization adjusting 105 to 106 T Technical support 9 110 to 111 Temperature requirements 119 status light 97 to 99 Temperature color 67 Test pattern displaying 72 Theatre color mode 38 Tint setting 66 Tracking adjusting 105 to 106 Transporting projector 93 Troubleshooting blank screen 100 to 102 cut off image 103 distorted image ...

Страница 138: ...Index W Warning lights 97 to 99 Warranty 9 129 to 132 Web browser control 60 Web Remote Control 61 Windows display problems 101 Wired network 54 to 55 Wireless mouse 48 Z Zoom ratio 117 Zooming image 36 46 ...

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