
138
Related references
Projector Feature Settings - Settings Menu
Solutions When Wireless Authentication Fails
If you cannot authenticate a wireless connection, try the following solutions:
• Make sure the
Wireless LAN Power
setting is set to
On
.
• Check the Security settings and passphrase in the Network Configuration menu.
• Check the Event ID number displayed in the Info menu and check the link below to identify the
problem.
• Make sure the connected device is on and operating properly.
• Make sure you are using the correct Epson wireless LAN module.
Parent topic:
Related references
Projector Network Settings - Network Menu
Event ID Code List
Optional Equipment and Replacement Parts
Where to Get Help
If you need to contact Epson for technical support services, use the following support options.
Internet Support
Visit Epson's support website at
(U.S.),
(Canada), or
(Caribbean) and select your product for solutions to common problems with your
projector. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail
Epson with your questions.
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661. This service is available for the
duration of your warranty period. You may also speak with a projector support specialist by dialing (562)
276-4394 (U.S.) or (905) 709-3839 (Canada).
Support hours are 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Pacific Time,
Saturday.