Epson G650B, Руководство пользователя

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Solving Problems
109
Where To Get Help
For scanner or ADF support, see the section below. For software support, see
page 110.
EPSON Technical Support
EPSON provides technical assistance 24 hours a day through the electronic support
services and automated telephone services listed in the following table:
To speak to a technical support representative, dial: (562) 276-4382 (U.S.) or
(905) 709-3839 (Canada), 6
AM
to 6
PM
, Pacific Time, Monday through Friday. Toll
or long distance charges may apply.
Before you call, please have the following information ready:
■
Product name (EPSON GT-10000+)
■
Product serial number (located on the back of the scanner)
■
Proof of purchase (such as a store receipt) and date of purchase
■
Computer configuration
■
Description of the problem
You can purchase supplies and accessories from the EPSON Store at (800) 873-7766
or visit www.epsonstore.com (U.S. sales only). In Canada, please call (800) 873-7766
for dealer referral
.
Service Access
World Wide Web From the Internet, you can reach EPSON Support at
http://support.epson.com . At this site, you can download
drivers and other files, look at product documentation, access
troubleshooting information, and receive technical advice
through e-mail.
Automated
Telephone Services A variety of automated help services are available 24 hours a
day, seven days a week. To use these services, you must have
a touch tone telephone and call
(800) 922-8911 .