Problem Solver
86
You cannot print under the network environment.
The printer has an error.
The printer sounds like it is printing, but nothing prints.
The print head moves, but nothing prints.
The nozzle check pattern is not printed correctly.
o
Are the network settings correct?
Ask your network administrator for the network settings.
o
Connect the printer directly to the computer using a USB cable, and then try to print.
If you are able to print via USB, there is a problem with network settings. Ask your system
administrator, or refer to the documentation for your network system. If you cannot print via USB,
see the appropriate section in this User’s Guide.
o
View the message displayed in the control panel.
See “Control Panel” on page 13.
See “What to Do When a Message Is Displayed” on page 83.
o
Confirm the printer operation
Print a nozzle check pattern. Because a nozzle check pattern can be printed without connecting
to a computer, you can check the operations and print status for the printer. See “Checking for
Clogged Nozzles” on page 63.
Check the next section if the nozzle check pattern is not printed correctly.
o
Is the message Motor Self Adjustment displayed on the control panel’s screen?
The printer adjusts the internal motor. Wait for a while without turning off the printer.
o
Perform head cleaning.
The nozzles may be clogged. Print a nozzle check pattern again after performing head cleaning.
See “Cleaning the Print Head” on page 64.
o
Has the printer been left unused for a long time?
If the printer has not been used for a long time, the nozzles may have dried up and have been
clogged.
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