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Error After Cartridge Replacement
If you see an error light or error message after you replace an ink cartridge, follow these steps:
1. Make sure the print head is in the ink cartridge replacement position. (The ink cartridge holder should
be beneath the cutout in the product case, allowing access to the cartridges.)
Note: If the print head is not in the correct position, press the stop button to move it to the ink
cartridge replacement position.
2. Remove and reinsert the ink cartridge you replaced, making sure to push it all the way into its slot.
3. Complete the ink cartridge installation steps.
Parent topic: Solving Problems Printing from a Computer
Related topics
Replacing Ink Cartridges
Printing is Slow
If printing becomes slow, try these solutions:
• Make sure your system meets the requirements for your operating system. If you are printing a high-
resolution image, you may need more than the minimum requirements. If necessary, increase your
system's memory.
• If you are using Windows 7, close the Devices and Printers window before you print.
• Clear space on your hard drive or run a defragmentation utility to free up existing space.
• Close any programs you are not using when you print.
• If your product is connected to a USB hub, connect it directly to your computer instead.
• If printing becomes slower after printing continuously for a long time, the product may have
automatically slowed down to protect the print mechanism from overheating or becoming damaged.
Let the product rest with the power on for 30 minutes, then try printing again.
For the fastest printing, select the following settings in your product software:
• Make sure the paper type setting matches the type of paper you loaded.
• Turn on any high speed settings in your product software.
• Select a lower print quality setting.
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