• In Windows, clear any stalled print jobs from the Windows Spooler:
•
Windows 7
: Click
and select
Devices and Printers
. Right-click your product name, select
See
what's printing
, select your product name again if necessary, right-click the stalled print job, click
Cancel
, and click
Yes
.
•
Windows Vista
: Click
and select
Control Panel
. Click
Printer
under
Hardware and Sound
,
right-click your product name, select
Open
, right click the stalled print job, click
Cancel
, and click
Yes
.
•
Windows XP
: Click
Start
and select
Printers and Faxes
. (Or open the
Control Panel
, select
Printers and Other Hardware
if necessary, and select
Printers and Faxes
.) Right-click your
product name, select
Open
, right-click the stalled print job, click
Cancel
, and click
Yes
.
Parent topic:
Solving Problems Printing from a Computer
Related tasks
Product Icon Does Not Appear in Windows Taskbar
If you do not see your product icon in the Windows taskbar, first try restarting your computer. If that does
not work, try this solution:
1. Do one of the following:
•
Windows 7
: Click
and select
Devices and Printers
.
•
Windows Vista
: Click
, select
Control Panel
, and click
Printer
under
Hardware and Sound
.
•
Windows XP
: Click
Start
and select
Printers and Faxes
. (Or open the
Control Panel
, select
Printers and Other Hardware
if necessary, and
Printers and Faxes
.)
2. Right-click your product name, select
Printing Preferences
, and select your product name again if
necessary.
3. Click the
Maintenance
tab.
4. Click the
Speed & Progress
or
Extended Settings
button.
5. Click the
Monitoring Preferences
button.
6. Click the
Shortcut Icon
box.
7. Click
OK
to close the open program windows.
Parent topic:
Solving Problems Printing from a Computer
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