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Epson Expression 11000XL - Graphic Arts, Руководство пользователя

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Solving Problems

 

Problems With Scanning Time

Computers with Hi-Speed external USB ports can scan faster than those with external USB ports. If you are 

using a Hi-Speed external USB port with your product, 

make sure it meets the system requirements.

 

Scanning at a high resolution takes a long time.
When using security software, exclude the TWAIN.log file from monitoring, or set the TWAIN.log as a read-

only file. For more information on your security software’s functions, see the help supplied with the software. 

The TWAIN.log file is saved in the following locations. 

 

Windows XP: 

C:\Documents and Settings\(user name)\Local Settings\Temp 

 

Windows (other versions): 

C:\Users\(user name)\AppData\Local\Temp

Содержание Expression 11000XL - Graphic Arts

Страница 1: ...nsparency Unit Follow the instructions here on how to use the Transparency Unit Software Information Follow the introductions here for driver and application software that comes with your product Maintenance Follow the guidelines here to maintain and transport your product Solving Problems If you have a problem using your product or its software check here for solutions Technical Specifications Ch...

Страница 2: ...Home Guide to the Product Parts Guide to the Product Parts Product Parts Light Button ...

Страница 3: ...Home Placing Originals on the Product Placing Originals on the Product Placing Documents Placing Thick or Large Documents ...

Страница 4: ...Home How to Scan How to Scan Basic Scanning Scanning Using Epson Scan Epson Scan Mode Various Types of Scanning Text Enhancement Scanning to a PDF File Adjusting the Scanned Image ...

Страница 5: ...Home Using the Transparency Unit Using the Transparency Unit Unpacking the Transparency Unit Installing the Transparency Unit Setting and Placing Films Using the Transparency Unit to Scan ...

Страница 6: ...Home Software Information Software Information Epson Scan Driver Adobe Photoshop Elements Checking and Installing Your Software Uninstalling Your Software ...

Страница 7: ...Home Maintenance Maintenance Cleaning the Product Power Off Timer Setting Transporting the Product ...

Страница 8: ...ooting Problems Indicated by the Status Light Problems When Starting a Scan Problems With Scanning Time Problems With Scanned Images Problems Remain After Trying All Solutions Where To Get Help Epson Technical Support Other Software Technical Support ...

Страница 9: ...Technical Specifications System Requirements Product Specifications Note Epson offers a recycling program for end of life products Please go to www epson com recycle for information on how to return your products for proper disposal ...

Страница 10: ...s fraying crimping and kinking Do not place objects on top of the AC power cord and do not allow the AC adapter or the power cord to be stepped on or run over Be particularly careful to keep the AC power cords straight at the end and the point where it enters the AC adapter Use only the AC adapter that comes with your scanner Using any other adapter could cause fire electrical shock or injury The ...

Страница 11: ...iquid or aerosol cleaners If you are not going to use the scanner for a long period be sure to unplug the AC adapter from the electrical outlet Warning The film holders included with this scanner contain small parts Keep out of the reach of children Restrictions on Copying Observe the following restrictions to ensure responsible and legal use of your scanner Copying of the following items is prohi...

Страница 12: ...s Incorporated in the United States and or other countries Apple ColorSync and Mac and Mac OS are registered trademarks of Apple Inc Intel is a registered trademark of Intel Corporation EPSON Scan Software is based in part on the work of the Independent JPEG Group libtiff Copyright 1988 1997 Sam Leffler Copyright 1991 1997 Silicon Graphics Inc Permission to use copy modify distribute and sell this...

Страница 13: ...Home Basic Windows 7 Home Premium Windows 7 Professional and Windows 7 Ultimate Windows Vista refers to Windows Vista Home Basic Edition Windows Vista Home Premium Edition Windows Vista Business Edition Windows Vista Enterprise Edition and Windows Vista Ultimate Edition Windows XP refers to Windows XP Home Edition Windows XP Professional x64 Edition and Windows XP Professional Mac OS X refers to M...

Страница 14: ...Home Guide to the Product Parts Product Parts Note Use all the items that came with your product a start button b power button c Ready light d Error light ...

Страница 15: ...a document cover b scanner glass c control panel d carriage under the scanner glass a option connector b USB port c AC inlet d transportation lock lever ...

Страница 16: ...a power cord b USB cable ...

Страница 17: ...an images an error may have occurred Make sure the optional Transparency Unit is completely closed Flashing Initializing or scanning Ready and Error On An error has occurred Problems Indicated by the Status Light Flashing An error has occurred Problems Indicated by the Status Light Error Flashing An error has occurred Problems Indicated by the Status Light All Off The product is off ...

Страница 18: ...tons for scanning operations Before using the product buttons make sure you have installed your scanning software See the Start Here sheet for instructions on installing the scanner software Button Function button Turns the product on and off button Starts a scan ...

Страница 19: ...uments Important Do not place heavy objects on the scanner glass and do not press the glass with too much force Open the document cover Place your document facedown on the scanner glass Make sure the top corner of the document is aligned with the mark ...

Страница 20: ...t least 20 mm 0 8 inch apart from the others Close the document cover gently so that your original does not move Note Do not leave photos on the scanner glass for an extended period of time as they may stick to the glass Always keep the scanner glass clean Epson Scan Driver ...

Страница 21: ...ocument Follow these steps to scan a large or thick document on the scanner glass Open the document cover and then lift it straight up to remove it Important Always make sure to open the document cover before removing it Do not force the cover off the scanner or lift the cover from in front of the cover hinge otherwise the cover may become damaged Place a large or thick document facedown on the do...

Страница 22: ...rmly as you scan Note When scanning without the document cover gently press down on your document to flatten it If your document is very thick or curled at the edges cover the edges with paper to block external light as you scan Epson Scan Driver ...

Страница 23: ...e Fast User Switching function while using your scanner Place your original s Placing Documents Placing Thick or Large Documents Start Epson Scan Press the button Or double click the EPSON Scan icon on the desktop How to start Select Office Mode in the Mode list Select the Image Type setting Select the Document Source setting Select the size of your original as the Size setting Select the Resoluti...

Страница 24: ...details on Epson Scan Click Scan In File Save Settings window select the Type setting and click OK Note If the Show this dialog box before next scan check box is cleared the Epson Scan starts scanning immediately without displaying the File Save Settings window The scanned image is saved to the folder you specified ...

Страница 25: ... their effects with a preview image See the Epson Scan help for details Professional Mode gives you total control of your scanning settings and lets you check their effects with a preview image Professional Mode is best when you want to preview your image and make extensive detailed corrections to it before scanning You can sharpen color correct and enhance your image with a full array of tools in...

Страница 26: ... or less This section introduces scanning methods in Office Mode See Epson Scan Modes for details on other scanning modes See help for details on Epson Scan Place your document on the scanner glass Placing Documents Start Epson Scan How to start In the Office Mode window select the Image Type Document Source Size and Resolution settings Click the Text Enhancement check box Click Preview to preview...

Страница 27: ...Make any other necessary image adjustments Click Scan The File Save Settings window appears Make File Save and PDF settings as necessary Scanning to a PDF File Click OK Epson Scan scans your document ...

Страница 28: ...0 page document and specify the page number to be included in one PDF as 4 5 PDF files are automatically created This section introduces scanning methods in Office Mode See Epson Scan Modes for details on other scanning modes See help for details on Epson Scan Place your document on the document table Placing Documents Start Epson Scan How to start In the Office Mode window select the Image Type D...

Страница 29: ...s in the EPSON PDF Plug in Settings window see Epson Scan Help Select the settings that match your document and click OK You return to the File Save Settings window Make any other file save settings and click OK Epson Scan scans your document and displays the window below ...

Страница 30: ...o step 12 Save File Click this button when you are ready to finish scanning and save the scanned pages into one PDF without editing them Then go to step 14 You see the Editing Page window displaying thumbnail images of each scanned page Use the tools at the bottom of the Editing Page window to select rotate reorder and delete pages If you want to include all the document pages in your PDF files as...

Страница 31: ...ee Epson Scan Help When you have finished editing your pages click OK The pages are saved in one PDF file in Pictures My Pictures or the location you selected in the File Save Settings window and you return to the Office Mode window Click Close to exit Epson Scan ...

Страница 32: ...ow and gamma levels individually Tone Correction Provides a graphical interface for adjusting tone levels individually Image Adjustment Adjusts brightness and contrast and the balance of red green and blue colors in the overall image Color Palette Provides a graphical interface for adjusting mid tone levels such as skin tones without affecting the highlight and shadow areas of the image Unsharp Ma...

Страница 33: ...os Backlight Correction Removes shadows from photos that have too much background light Dust Removal Automatically removes dust marks from your originals Text Enhancement Enhances text recognition when scanning text documents Auto Area Segmentation Scans text in Black White and applies grayscale to any images in the document Dropout Scans without the selected color ...

Страница 34: ...Color Enhance Enhances the selected color See help for details on Epson Scan ...

Страница 35: ...scan paper documents Make sure that all the items shown below are included and have not been damaged during shipping Contact Epson Technical Support if any item is missing or damaged a transparency unit b transparency guide c film holders Unlocking the transportation lock Before you install the Transparency Unit you need to unlock the transportation lock Turn the unit so that the glass side faces ...

Страница 36: ...s lamp assembly is not in its home position you cannot lock the transportation lock If this is the case reattach the unit to the scanner close the unit and then turn on the scanner the unit s lamp assembly then returns to its home position Turn off the scanner and remove the Transparency Unit Top ...

Страница 37: ...e sure the scanner is turned off and then unplug the power cord from the scanner Open the scanner s document cover and then remove it by lifting the cover straight up Align the pins of the unit with the holes of the scanner and then lower the Transparency Unit until it rests securely on the scanner with the pins in the holes ...

Страница 38: ...Remove the reflective document mat from the Transparency Unit as shown below Place the transparency guide on the scanner glass as shown below ...

Страница 39: ...n connector on the back of the scanner Connect the power cord to the scanner and then turn on the scanner Important Do not put heavy objects on the Transparency Unit otherwise the unit may be damaged To scan slides or strips of negative or positive films see Setting and Placing Film ...

Страница 40: ...e different types of film 35 mm film strips Mounted slides Medium format 120 220 4 x 5 inch film Non standard film sizes Place the film holder on the scanner glass aligning it with the notch on the transparency guide Make sure the glossy side of the film is facing down Close the Transparency Unit If the reflective document mat is installed on the Transparency Unit remove it for details see Install...

Страница 41: ...35 mm film strips Place the 35 mm film holder on a flat surface and then remove a strip cover Insert the film facedown in the holder ...

Страница 42: ...ll the filmstrips you want to scan Place the film holder on the scanner glass and align it with the notch on the transparency guide as shown below Top Mounted slides Load slides facedown in the Mounted slide holder as shown below Repeat this step for all the slides you want to scan ...

Страница 43: ...ide holder on the scanner glass Align the slide holder with the notch on the transparency guide as shown below Top Medium format 120 220 Place the Medium format holder on a flat surface and then open a strip cover ...

Страница 44: ...Insert the film facedown in the holder Close the cover Repeat steps 1 through 3 for all the film you want to scan ...

Страница 45: ...Place the film holder on the scanner glass and align it with the notch on the transparency guide as shown below Top 4 x 5 inch film Place the 4 5 inch film holder on a flat surface and then open a cover ...

Страница 46: ...Insert the film facedown in the holder Close the cover Repeat steps 1 through 3 for all the film you want to scan ...

Страница 47: ...the scanner glass and align it with the notch on the transparency guide as shown below Top Non standard film sizes Place the film directly on the scanner glass making sure the glossy smooth side of the film is facing down ...

Страница 48: ... the Transparency Unit Note An area approximately 17 0 mm 0 7 in from the horizontal edges and 2 0 mm 0 1 in from the vertical edges of the scanner glass cannot be scanned When you place the film directly on the scanner glass make sure to set the focus position to 0 0 in Epson Scan Top ...

Страница 49: ...ilms on the document table Setting and Placing Film Start Epson Scan and then select the Professional Mode Select the Original settings that match your film Select the Destination settings that match the file you want to create Note When you select a high resolution the number of pixels increases and the scanned image becomes more detailed However increasing the resolution will also cause the file...

Страница 50: ...folder Top Scanning reflective non film documents To scan reflective documents using the Transparency Unit always insert the reflective document mat that is included with this unit Also make sure you remove the transparency guide from the scanner glass Insert the reflective document mat as described below Open the Transparency Unit and then remove the transparency guide from the scanner glass Slid...

Страница 51: ...Place your document on the scanner glass and then close the Transparency Unit Top ...

Страница 52: ...IN compliant scanning program How to start Windows 8 Select the EPSON Scan icon on the desktop or select EPSON Scan from the Start screen Windows other versions Double click the EPSON Scan icon on the desktop Or select or Start All Programs or Programs EPSON EPSON Scan EPSON Scan Mac OS X Select Applications Epson Software EPSON Scan Top How to access the help Click the Help button on the Epson Sc...

Страница 53: ...ite for detailed information about supported operating systems Windows Click Edit and Enhance Photos open the File menu select Import and select your scanner Mac OS X Click Close in the Welcome window if it appears open the File menu select Import and select your scanner ...

Страница 54: ...ista Click and select Control Panel Windows XP Click Start and select Control Panel Do one of the following Windows XP Double click the Add or Remove Programs icon Windows other versions Select Uninstall a program from the Programs category Check the list of currently installed programs For Mac OS X Double click Macintosh HD Double click the Epson Software folder in the Applications folder and che...

Страница 55: ...Top ...

Страница 56: ...d then select Uninstall a program from the Programs category Windows 7 Vista Click and select Control Panel Click Uninstall a program from the Programs category Windows XP Click Start and select Control Panel Double click the Add or Remove Programs icon Select the software you want to uninstall from the list displayed Uninstall the software Windows 8 7 Select Uninstall Change Windows Vista Click U...

Страница 57: ...t You cannot uninstall programs if you log on as a Limited account user You can download an uninstaller for the driver from the Epson support site Double click the Applications folder in your Mac OS X hard drive select the application you want to uninstall and then drag it to the Trash icon Top ...

Страница 58: ...uct mechanism or electronic components This could permanently damage the mechanism and circuitry Do not spray lubricants on the product Never open the product case Turn off the product Unplug the power cord from the product Clean the outer case with a cloth dampened with mild detergent and water If the glass surface gets dirty clean it with a soft dry cloth If the glass surface is stained with gre...

Страница 59: ... the steps below to adjust the time Make sure the scanner is connected to your computer and that the scanner is turned on Start Epson Scan Settings Windows 8 Select EPSON Scan Settings from the Start screen Windows other versions Select or Start All Programs or Programs EPSON EPSON Scan EPSON Scan Settings Mac OS X Select Applications EPSON Software EPSON Scan Settings Click Power Off Timer Set th...

Страница 60: ...ake sure the carriage is in the home position on the left side of the product If the carriage is not in the home position turn on the product and wait until the carriage moves to the home position If you re using the optional Transparency Unit remove it from the scanner Turn off the product then unplug the power cord Disconnect the USB cable from the product Pull down the transportation lock ...

Страница 61: ...Attach the packing materials that came with the product then repack the product in its original box or a similar box that fits the product snugly ...

Страница 62: ...canner software is fully installed See the Start Here sheet for instructions on installing the scanner software Make sure the scanner and or the optional Transparency Unit transportation lock is unlocked If it is locked slide the lock to the unlock position Turn off the scanner then turn it on again If the error lights are still flashing the scanner may be malfunctioning or the scanner light sourc...

Страница 63: ...product is connected to your computer it may not work Connect only the product you want to use and then try scanning again If the scanning software does not work properly uninstall the software and then reinstall it as described on the Start Here sheet If the light source has reached the end of its service life it must be replaced by a professional For details contact Epson Mac OS X For Mac comput...

Страница 64: ...scanning software other than Epson Scan driver If you are using any TWAIN compliant programs such as Adobe Photoshop Elements make sure that the correct product is selected as the Scanner or Source setting If you cannot scan using any TWAIN compliant scanning programs such as Adobe Photoshop Elements uninstall the TWAIN compliant scanning program and then reinstall it Uninstalling Your Software To...

Страница 65: ...ments Scanning at a high resolution takes a long time When using security software exclude the TWAIN log file from monitoring or set the TWAIN log as a read only file For more information on your security software s functions see the help supplied with the software The TWAIN log file is saved in the following locations Windows XP C Documents and Settings user name Local Settings Temp Windows other...

Страница 66: ...aper placed on the back of it Also make sure the Document Type and Image Type settings are correct for your original Select Text Enhancement as the image quality setting from the scanning software Characters are blurred Select Text Enhancement as the image quality setting from the scanning software When the Image Type is Black White select Threshold setting as the image quality setting from the sc...

Страница 67: ...nch away from the horizontal and vertical edges of the scanner glass to avoid cropping Negative Film Preview Images Look Strange Make sure the Document Type setting Home Mode or Film Type settings Professional Mode are set correctly for your film See the Epson Scan help for details If you are in normal preview the dark area around the film and the frame of the film holder is perceived as white Thi...

Страница 68: ...efault Settings If you have tried the other solutions in this User s Guide and have not solved the problem you should reset Epson Scan to its default settings In the Epson Scan window click Configuration select the Other tab and then click Reset All ...

Страница 69: ...n a label on the product Proof of purchase such as a store receipt and date of purchase Computer configuration Description of the problem Then call 562 276 4382 U S or 905 709 3839 Canada 6 AM to 8 PM Pacific Time Monday through Friday and 7 AM to 4 PM Pacific Time Saturday Days and hours of support are subject to change without notice Toll or long distance charges may apply Note For help using an...

Страница 70: ...Top ...

Страница 71: ...Home Solving Problems Other Software Technical Support Adobe Photoshop Elements Adobe Photoshop Elements 800 833 6687 www adobe com support Top ...

Страница 72: ...r computer system including the video card display monitor and software See your system documentation for details Top For Mac OS X System Mac OS X 10 5 8 OS X 10 6 x OS X 10 7 x or OS X 10 8 x Fast User Switching is not supported Interface Mac USB Display Color monitor with 800 x 600 screen resolution or higher and millions of colors Color and tone reproduction are subject to the display capabilit...

Страница 73: ... scan 4800 dpi with Micro Step sub scan Output resolution 50 to 12800 dpi Image data 16 bits per pixel per color internal 1 to 8 bits per pixel per color external Interface One Hi speed USB port Light source Xenon gas fluorescent lamp Note Optional optical resolution is the maximum scan resolution of the CCD elements using the definition of ISO 14473 ISO 14473 defines optical resolution as the fun...

Страница 74: ... Top Environmental Temperature Operating 5 to 35 C 41 to 95 F Storage 25 to 60 C 13 to 140 F Humidity Operating 10 to 80 without condensation Storage 10 to 85 without condensation Operating conditions Ordinary office or home conditions Avoid operating the product in direct sunlight near a strong light source or in extremely dusty conditions Top Interfaces USB Interface Interface type Universal Ser...

Страница 75: ...SA CEI IEC CISPR22 Class B Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse The time interval has been set at the factory to ensure that the product meets Energy Star standards of energy efficiency and cannot be modified by the consumer Top ...

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