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• If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it.
• If you are using a TWAIN-compliant program, make sure that the correct product is selected as the
Scanner
or
Source
setting.
Parent topic:
Related concepts
Uninstall Your Scanner Software
Related references
Windows System Requirements
Mac System Requirements
Original Feeds Incorrectly in Scanner
If you have problems feeding originals in your scanner, try these solutions:
• If multiple pages feed at once, try the following:
• Remove the originals, fan the edges to separate the sheets, if necessary, and reload them.
• Load fewer originals at a time.
• Load only originals that meet the specifications for your scanner.
• Clean inside the scanner and replace the roller assembly kit, if necessary.
• Scan the originals one by one using the
Automatic Feeding Mode
setting in Epson Scan 2.
• Press the
slow mode button to slow down the scanning speed.
• If you see a double feed error in the Epson Scan 2 window or the Document Capture Pro window
(Windows only), start Epson Scan 2, select the
Main Settings
tab, select the
Detect Double Feed
setting, and select
Off
.
Note:
On a Mac, only Epson Scan 2 displays double feed errors. Document Capture for Mac does not
include this setting.
Parent topic:
Related tasks
Related topics
Содержание ES-400
Страница 1: ...ES 400 ES 500W ES 500WR User s Guide ...
Страница 2: ......
Страница 10: ...10 3 Power inlet 1 Cover open lever 2 Scanner cover 3 Pickup rollers 4 Separation rollers 1 AC adapter ...
Страница 21: ...21 ...
Страница 32: ...32 Note Do not load plastic cards vertically ...
Страница 38: ...38 6 Load the carrier sheet in the input tray as shown until it meets resistance Folded original ...
Страница 59: ...59 You see an Epson Scan 2 window like this ...
Страница 61: ...61 You see an Epson Scan 2 window like this ...
Страница 72: ...72 You see this window ...
Страница 85: ...85 You see an Epson Scan 2 window like this ...
Страница 108: ...108 2 Open the flatbed scanner cover ...
Страница 125: ...125 5 Press down on the pickup roller cover latch and pull up the cover to remove it ...
Страница 160: ...160 Parent topic Technical Specifications ...