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Troubleshooting

This chapter describes how to identify problems and what to do if a problem is found.

Using the Help..................................................... 73

Problems Solving................................................ 75

• Reading the Indicators........................................................75

•Power indicator lights red .......................................................... 75
•Lamp or Temp indicator flashes orange .................................... 76
•Power indicator lights green or orange/flashes

green or orange .......................................................................... 77

• When the Indicators Provide No Help ..............................78

•Problems relating to images ...................................................... 80
•Problems when projection starts ................................................ 86
•Other problems .......................................................................... 87
•Problems Relating to Monitoring and Controlling Projectors

Using a Network (EMP-745/737 only)...................................... 88

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Содержание EMP-732

Страница 1: ...User s Guide ...

Страница 2: ...n be set to one of two settings Fine and clear images can be obtained even in a bright room like a conference room and a classroom If projecting images in a dark room or onto a small screen and the images are too bright change the setting to Low The advantages of the Low setting are Reduction in power consumption of approximately 20 Reduction in operating noise of approximately 12 Approximately 1 ...

Страница 3: ...power on for projectors in places such as meeting rooms where the power is centrally controlled simply by turning the power on at the central control point sp 65 This function locks the buttons on the projector s control panel This function is useful at times such as during shows and exhibitions or in places such as schools to limit the range of buttons that can be used sp 54 Password protection f...

Страница 4: ...uter s image over a network sFor instructions on how to use EasyMP refer to EasyMP Network Setup Guide and EasyMP Operation Guide EMP 745 737 only As well as a USB compatible digital camera you can use a USB compatible hard disc and a USB compatible memory device This allows you to make a presentation without having a computer connected to the projector sp 29 Showing the Presentation Using the Car...

Страница 5: ...jecting Composite Video Images 24 Playing Sound from External Speakers EMP 745 737 only 28 Connecting USB Devices Digital Camera Hard Disk Drive or Memory Devices EMP 745 737 only 29 Connecting USB Devices 29 Disconnecting a USB Device from the Projector 30 Preventing theft Password Protect 31 When Password Protect is enabled 31 Setting Password Protect 32 Basic Operations Turning the Projector On...

Страница 6: ...55 List of Functions 56 Using the Configuration Menus 69 Troubleshooting Using the Help 73 Problems Solving 75 Reading the Indicators 75 When the Indicators Provide No Help 78 Appendices Maintenance 99 Cleaning 99 Replacing Consumables 100 Saving a User s Logo 105 Optional Accessories and Consumables 108 Glossary 109 List of ESC VP21 Commands 113 Command List 113 USB connection 113 USB Connection ...

Страница 7: ...ard Slot Access Lamp Status 19 Projecting Images from a Computer 21 If the Monitor Port is a Mini D Sub 15 pin Port Example 21 Using the Remote Control to Operate the Mouse Pointer Wireless Mouse Function 22 Connecting to a Video Source 24 Projecting Composite Video Images 24 Projecting S Video Images 25 Projecting Component Video Images 25 Projecting RGB Video Images 26 Playing Sound from Video E...

Страница 8: ...justs the image focus Foot adjust lever sp 41 Pull out the foot lever to extend and retract the front foot Lamp indicator sp 75 Flashes or lights in different colours to indicate problems with the projection lamp Air exhaust vent Do not touch during or immediately after projection as it can become hot Temperature indicator sp 75 Flashes or lights in different colours to indicate problems with the ...

Страница 9: ... sp 37 The next input source is searched for automatically in the following order and the image input from the connected equipment is projected each time this button is pressed Computer Component Video port S Video port Video port EasyMP EMP 745 737 only Enter button sp 44 p 69 p 73 Automatically adjusts analogue RGB images from computers and RGB video images to the optimum display If a configurat...

Страница 10: ...m other video sources USB TypeB port sp 22 p 113 Connects the projector to a computer via the USBg cable when using the wireless mouse function This port cannot be used for receiving images from your computer via USB Speaker Audio port sp 27 Input audio signals from connected equipment When projecting using the CardPlayer function of EasyMP this port can be used to output the audio signals to exte...

Страница 11: ... Suspension bracket fixing points 3 points sp 15 p 108 Install the optional ceiling mount here when suspending the projector from a ceiling Air intake vent sp 99 Clean the air intake vent periodically Front adjustable foot sp 41 Lens cover string attaching stay Lacethelenscoverstringthroughthe lower case to secure the lens cover Foot adjust lever sp 41 Lamp cover sp 101 Open this cover to access t...

Страница 12: ...ght emitting area sp 13 A V Mute button sp 50 E Zoom button sp 52 Enter button sp 23 p 69 p 73 Esc button sp 23 Menu button sp 69 Power button sp 36 p 38 Color Mode button sp 47 buttons sp 23 p 69 p 73 Freeze button sp 51 Page down Page up buttons sp 22 Computer button sp 37 EasyMP button sp 37 Resize button sp 51 Pointer button sp 53 Search button sp 37 Help button sp 73 Volume buttons sp 48 Num ...

Страница 13: ...t the batteries Check the positions of the and marks inside the battery holder to ensure that the batteries are inserted the correct way Replace the battery cover Press the battery compartment cover until it clicks into place CAUTION Make sure you read the separate Safety Instructions World Wide Warranty Terms before handling the batteries 1 Catch 2 3 TIP If delays in the responsiveness of the rem...

Страница 14: ...ly onto the projector s remote control light receiving areas otherwise it may interfere with the reception of signals from the remote control If delays in the responsiveness of the remote control occur or if it does not operate after it has been used for some time it probably means that the batteries are becoming flat If this happens replace the batteries with new ones sp 12 If any of the buttons ...

Страница 15: ...rating angle Approx 6 m 20 ft Approx 30º horizontally Approx 15º vertically Remote control light receiving area Remote control light emitting area Approx 30º Approx 30º Approx 30º Operating angle horizontal Operating distance approx 6 m 20 ft Approx 30º Approx 15º Approx 15º Approx 15º Operating angle vertical When suspended from the ceiling Operating distance approx 6 m 20 ft Operatingdistance ap...

Страница 16: ...lier if you would like to use this installation method The optional ceiling mount is required when installing the projector on the ceiling sp 108 CAUTION Before setting up the projector make sure you read the separate Safety Instructions World Wide Warranty Terms first Do not set this projector up on its side to carry out projection otherwise malfunctions may occur Front projection Rear projection...

Страница 17: ...cm 3 2 39 7 ft Units cm in Units cm ft Units cm in 4 3 Screen size Projection distance Distance from centre of lens to bottom edge of screen Shortest wide Longest tele 30 61 46 24 0 18 1 100 120 3 2 3 9 6 5 2 6 40 81 61 31 9 24 0 130 160 4 4 5 2 8 7 3 4 50 100 76 39 4 30 0 166 200 5 5 6 6 10 9 4 3 60 120 90 47 2 35 4 200 240 6 6 7 9 13 1 5 1 80 160 120 63 0 47 2 270 320 8 8 10 5 17 4 6 9 100 200 1...

Страница 18: ...Installation PROCEDURE Insert the PC card into the card slot so that it is facing upwards Insert firmly into the slot until it is secure TIP The following PC cards can be inserted into the projector s card slot Wireless LAN card only the one supplied with the projector Wired LAN card For details on compatible cards please visit this web site http www epson co uk Memory card s Specifications p 116 ...

Страница 19: ...he access lamp of the projector s card slot is flashing green or while projecting a scenario Doing so may damage the memory card or data in the card The PC card gets hot during and immediately after projector use Handle the card carefully when removing it from the card slot to avoid personal injury or burns When you wish to remove a memory card while using CardPlayer make sure you close CardPlayer...

Страница 20: ... check the network communication status by observing the status of the wireless LAN access lamps as described below Card Slot Access Lamp Status Lit Off Status Access status Green Data is being read from the memory card Off The memory card is in standby state Red An error occurred while data was being read from the memory card Wireless LAN Card Access Lamp Status Lit flashing Lamp Status Communica...

Страница 21: ...ails Condition 2 The display resolution and frequency of the computer must be listed in the List of Supported Monitor Displays s Appendices List of Supported Monitor Displays p 115 Some computers allow you to change the output resolution so if necessary change the resolution to one that matches a setting in the List of Supported Monitor Displays while referring to the documentation provided with t...

Страница 22: ...on If the Monitor Port is a Mini D Sub 15 pin Port Example Computer cable accessory To monitor port To Computer ComponentVideo port blue TIP The input source is determined automatically based on the input signals Some computer signals may be reproduced with different colours from the original images In such case set the input source to Computer sp 60 If more than one input source is connected to t...

Страница 23: ...SB TypeB port To USB port TIP If your projector is an EMP 745 737 the USB TypeA port on the back of the projector does not function as a USB hub The USB cable can only be connected to computers with a standard USB interface If using a computer which is running Windows the computer must have had a full version of Windows 98 2000 Me XP Home Edition XP Professional installed If the computer is runnin...

Страница 24: ...op If you tilt the button while keeping the Enter button pressed down you can carry out drag operations Press the Enter button at the desired location to drop the item being dragged TIP If the mouse button settings have been reversed at the computer the operation of the remote control buttons will also be reversed The wireless mouse function cannot be used while the following functions are being u...

Страница 25: ... you try to force a connector to fit a device port with a different shape or number of terminals a malfunction or damage to the connector or port may result Do not bind the power cable and the connecting cable together If the power cable and the connecting cable are bound together image interference or errors in operation may result To video output port yellow To Video port yellow A V cable commer...

Страница 26: ...t the same time you can use button operations to select the signals to be projected sp 37 Component video cable optional To component video output port To Computer Component Video port blue Use to connect the projector to a commercially available component video cable RCA 3 male TIP The input source is determined automatically based on the input signals Some video signals may be reproduced with di...

Страница 27: ...omponent Video port blue TIP The input source is determined automatically based on the input signals Some video signals may be reproduced with different colours from the original images In such case set the input source to Computer sp 60 If more than one input source is connected to the projector at the same time you can use button operations to select the signals to be projected sp 37 ...

Страница 28: ...a commercially available stereo mini jack audio cable to make the connection If connecting to an RCA pin jack 2 red white such as the audio output port of video equipment Use the audio adapter that is supplied with the projector and a commercially available A V cable to make the connection If the image signals are being input to the Computer Component Video port If the video signals are being inpu...

Страница 29: ...ojector s Audio port in order to enjoy a fuller quality of sound sp 63 Use a commercially available audio cable with pin jack stereo mini jack 3 5 mm plugs or similar Use an audio cable with a plugs that match the ports for the external audio equipment To external audio equipment To Audio port Audio cable commercially available TIP When using an external speaker to output the sound you cannot cont...

Страница 30: ...nect USB devices using a digital camera as an example Connect a digital camera to the projector using a USB cable provided with or specified for use with your digital camera TIP Use a USB cable less than 3m in length If the cable exceeds 3m CardPlayer may not function correctly Check that there is no wireless LAN card or memory card in the projector s card slot before connecting any USB device To ...

Страница 31: ...tation Using the CardPlayer in the EasyMP Operation Guide Disconnect the USB cable or USB storage device from the projector s USB TypeA port 1 CAUTION Make sure you shut down CardPlayer first before disconnecting a USB cable or a USB storage device from the projector If you do not shut down CardPlayer before disconnecting the USB device CardPlayer may no longer operate correctly 2 CAUTION When a U...

Страница 32: ...ned on for the first time after When Power ON Protect is enabled ON Remote control Numeric buttons Keep depressed TIP If an incorrect password is entered three times in succession the message The projector s operation will be locked will be displayed for approximately five minutes and then the projector will switch to standby mode If this happens disconnect the power plug from the electrical outle...

Страница 33: ...etting set User s Logo Protect to OFF first sp 33 Capturing a user s logo When the Extended Display Background Color menu setting is changed from Logo to Black or Blue or changed from Black or Blue to Logo When the Extended Display Startup Screen menu setting ON or OFF is changed Setting Password Protect Use the following procedure to set Password Protect PROCEDURE Hold down the Freeze button for ...

Страница 34: ... 3 Press the Esc button Enter the password 1 To set a password select Password and then press the Enter button 2 The message Change the password will be displayed so select Yes and then press the Enter button The default setting for the password is 0000 but you should change this to your own desired password If you select No the screen shown at step 1 will be displayed again 3 While holding down t...

Страница 35: ...tor Off 38 Adjusting the Screen Image 40 Adjusting the Image Size Zoom Function 40 Focusing the Screen Image 40 Adjusting the Image Angle and Automatic Keystone Correction Function 41 Manually Correcting Keystone Distortion 43 Adjusting the Image Quality 44 Adjusting Computer Images and RGB Video Images 44 Automatic Setup 44 Adjusting the Tracking 45 Adjusting the Sync 46 Selecting the Projection ...

Страница 36: ... and then insert the power cable connector securely into the projector Connect the other end of the power cable to an earthed electrical outlet The Power indicator will light orange CAUTION Make sure you to read the separate Safety Instructions World Wide Warranty Terms before projecting images TIP When the Extended Operation Direct Power ON menu item is set to ON a confirmation buzzer sounds and ...

Страница 37: ...ontrol panel or the remote control to turn the projector s power on A beep will sound to indicate that the projector is starting up The Power indicator starts to flash green as the projector warms up and an image begins to appear TIP The Password Protect setting may cause the password entry screen to be displayed each time the power is turned on If this happens enter the password sp 31 1 Lit orang...

Страница 38: ...panel If using an EMP 745 737 EasyMP is detected as a source by pressing the Source Search button only when the CardPlayer is running with an inserted memory card or connected USB equipment or when a LAN card is inserted When EasyMP is not displayed by the Source Search button press the EasyMP button on the remote control to switch the projected image to EasyMP If the No Signal message does not di...

Страница 39: ...r seven seconds The power will not turn off Press the Power button once more The lamp will switch off The Power indicator will flash orange and cool downg will start The cool down period lasts for about 20 seconds When the cool down is complete a pip pip confirmation buzzer will sound and the Power indicator will change to light orange 1 2 Projector Remote control CAUTION If the message The projec...

Страница 40: ... the Power indicator is flashing orange operation of the Power buttons is disabled Wait until the indicator lights continuously If Standby Mode in the configuration menu is set to Network ON fans will continue operating This is normal and does not indicate a problem EMP 745 737 only 4 CAUTION Do not disconnect the power cable from the outlet while the Power indicator is still flashing orange other...

Страница 41: ...DURE Turn the focus ring to adjust the image focus If keystone correction or Sharpness settings have been made it may not be possible to adjust the focus correctly TIP The E Zoom function lets you enlarge parts of the image sp 52 Zoom ring Turn to T tele to reduce the images Turn to W wide to enlarge the images Focus ring TIP If the surface of the lens is dirty or misted over as a result of conden...

Страница 42: ...up the projetor so that it is at right angle to the screen surface you can tilt the projector up By extending or retracting the front adjustable foot you can adjust the projection angle upward to a maximum 12 Seen from the side Seen from above 1 Centre of lens 5 5 6 CAUTION Do not tilt the projector at more than the maximum angle Doing so may cause the projector to fall down or fall off a desk and...

Страница 43: ...urned to the maximum T setting If the zoom ring is turned to the W setting the available angle of tilt for automatic adjustment will be less If the angle of tilt is large it will become more difficult to adjust the focus correctly In order to obtain better picture quality set the projector up so that the angle of tilt is small Foot adjust lever Front TIP When the projector is tilting horizontally ...

Страница 44: ...om of the image is elongated If the top of the image is elongated TIP When keystone correction is carried out the projected image will become smaller If the text part of the image is blurred after keystone correction is carried out decrease the sharpness setting sp 56 p 58 Keystone correction can also be carried out using the configuration menu sp 62 If the value displayed in the gauge on the scre...

Страница 45: ...ote control or the Enter button on the projector s control panel to make the adjustment while computer or RGB video images are being projected When you press the Auto button the screen will turn to solid black colour for a moment and then return to a previous image The auto adjustment is still in progress even after returning to the previous image Wait about 3 seconds before pressing any other but...

Страница 46: ...the Signal configuration menu For details on this operation refer to Using the Configuration Menus sp 69 Tilt the button on the remote control or press the and buttons on the projector s control panel to adjust the tracking value until the vertical stripes disappear from the images The tracking value increases or decreases each time a button is pressed After making the adjustment press the Menu bu...

Страница 47: ...l to adjust the synchronisation value until the flickering fuzziness or interference disappears from the images The sync value increases or decreases each time a button is pressed After making the adjustment press the Menu button to exit the configuration menu Adjusting the Sync 1 2 3 TIP If you adjust the sync without adjusting the trackingg first it will not be possible to get the best adjustmen...

Страница 48: ...ent setting appears in the top right corner of the screen each time the colour mode is changed Mode Application Dynamic Brightness is emphasised so that images are fresher and have greater modulation than in Presentation mode Presentation Brightness is emphasised to produce images that are ideal for presentations Theatre Movie images are optimised using natural tints Living Room Brightness is emph...

Страница 49: ...ol panel to adjust the volume When the button is pressed to the side the volume increases and when it is pressed to the side the volume decreases The volume gauge appears on the screen when the volume is being adjusted Projector Remote control TIP If the value displayed in the gauge on the screen stops changing when the volume is being adjusted it indicates that the limit for volume adjustment has...

Страница 50: ...ction 50 A V Mute 50 Freeze 51 Wide screen Projection of Images from Video Equipment Changing the Aspect Ratio 51 E Zoom 52 Pointer function 53 Operation Button Lock Function 54 Using the Configuration Menu Functions 55 List of Functions 56 Image Menu 56 Signal Menu 60 Setting Menu 62 Extended Menu 64 Info Menu 67 Reset Menu 68 Using the Configuration Menus 69 ...

Страница 51: ...s the A V Mute button The image and sound will then be paused Projection starts again when the A V Mute button on the remote control is pressed You can also continue normal projection by pressing the Esc button You can use the Extended Display Background Color menu setting to select the screen status when video and audio are paused from the following three options sp 64 Remote control Default sett...

Страница 52: ...screen Projection of Images from Video Equipment Changing the Aspect Ratio This function changes the aspect ratiog of images from 4 3 to 16 9 when component videog images S Videog or composite videog images are being projected Images which have been recorded in digital video or onto DVDs can be viewed in 16 9 wide screen format PROCEDURE The aspect ratio changes each time the Resize button is pres...

Страница 53: ...rea of the image that is to be enlarged or reduced Tilt the button on the remote control to move the cross When the button is pressed the image is enlarged with the cross at its centre When the button is pressed the enlarged image is then reduced The enlargement ratio will appear on the screen You can scroll the screen by tilting the button To cancel the E Zoom press the Esc button 1 Remote contro...

Страница 54: ... remote control to carry out pointer function operations PROCEDURE Press the Pointer button The pointer icon will appear in the middle of the projection area Tilt the button to move the pointer icon To cancel the Effect function press the Pointer button The pointer icon will then disappear from the screen TIP You can use the Pointer Shape command in the Setting menu to change the shape of the poin...

Страница 55: ...n be operated PROCEDURE Press the Menu button on either the remote control or the projector s control panel and then select Setting Operation Lock from the configuration menu Set to ON If set to ON none of the buttons on the control panel except the Power button can be operated When the confirmation message is displayed select Yes The control panel buttons will be locked in accordance with the sel...

Страница 56: ...ed to carry out a variety of settings and adjustments The menus have a hierarchical structure with a main menu that is divided into sub menus which are further divided into other sub menus Refer to Using the Configuration Menus sp 69 for details on using the menus Main menu Sub menu Image ...

Страница 57: ...ulation than in Presentation mode Presentation Brightness is emphasised to produce images that are ideal for presentations Theatre Images are optimised using natural tints It emphasises colour gradations differences between light and dark when projecting images that are very dark or very light and bright to make such images easier to see Living Room Brightness is emphasised to produce images that ...

Страница 58: ... appear bluish and colour tones appear sharper RGB Adjust the intensity of each color R red G green and B blue This item cannot be selected if sRGBg has been selected as the Color Mode setting in the Image menu Abs Color Temp 7500K Red Median value 0 Green Median value 0 Blue Median value 0 Reset Resets all adjustment values for the Image menu functions to their default settings Press the Enter bu...

Страница 59: ...tions differences between light and dark when projecting images that are very dark or very light and bright to make such images easier to see Living Room Brightness is emphasised to produce images that are ideal for projecting TV images etc in bright rooms sRGBg Images conform to the sRGB standard If set to sRGB the Abs Color Temp g for the Color Adjustment command in the Image menu will be set to...

Страница 60: ... appear bluish and colour tones appear sharper RGB Adjust the intensity of each color R red G green and B blue This item cannot be selected if sRGBg has been selected as the Color Mode setting in the Image menu Abs Color Temp 6500K Red Median value 0 Green Median value 0 Blue Median value 0 Reset Resets all adjustment values for the Image menu functions to their default settings Press the Enter bu...

Страница 61: ...s may also appear when the brightness contrastg sharpness or keystone settings are adjusted You can obtain the best results if you adjust the trackingg first and then adjust the sync Depends on connection Position Moves the image display position vertically and horizontally Press the Enter button on the remote control or on the projector s control panel and then make the adjustment using the displ...

Страница 62: ...ordance with the connected equipment If you select Auto and the colours appear unnatural select Component Video Auto Video Signal Adjustment is only possible when composite video S Video signals are being input Sets the video signal format Press the Enter button on the remote control or on the projector s control panel and then make the selection from the video signal format selection menu that ap...

Страница 63: ...rojector s control panel except for the Power button will be disabled When Operation Lock is set to ON the operation lock function can be cancelled by holding down the Enter button on the projector s control panel for approximately 7 seconds If you change the setting the new setting will take effect after exiting the configuration menu OFF Pointer Shape The shape of the pointer icon that appears w...

Страница 64: ...m the projector s built in speaker sp 28 The audio output to an external speaker is possible only when the audio data of scenarios wav or that of MPEG files are played back by Card Player Internal Reset Resets all adjustment values for the Setting menu functions to their default settings Press the Enter button on the remote control or on the projector s control panel To return all settings such as...

Страница 65: ...Blue or Logo To change the user s logo you need to record your own logo sp 105 If the User s Logo Protect function of Password Protect has been set to ON the Logo setting cannot be changed from Logo to Black or Blue or from Black or Blue to Logo Cancel the Password Protect function before changing these settings sp 33 Startup Screen Sets whether the startup screen is displayed or not To change the...

Страница 66: ...wer button When Direct Power ON is set to ON turn the power off by pressing the Power button then wait for the cool downg period to finish and then disconnect the power cable If the power cable is left connected to the wall outlet when Direct Power ON is set to ON the projector will turn on if a power outage occurs and then the power is restored Sleep Mode Sets the energy saving operation when no ...

Страница 67: ... not To enable the EMP Link21L turn the projector s power off and wait until the cool downg is finished OFF Language Sets the language for message displays Press the Enter button on the remote control or on the projector s control panel and then make the selection English Varies depending on country of purchase Reset Returns Display and Operation settings in the Extended menu to their default sett...

Страница 68: ...plays the input signal settings Does not appear when the input source is Composite Video S Video or EasyMP Resolution Displays the input resolution Does not appear when the input source is Composite Video S Video or EasyMP Video Signal Shows the video signal format Does not appear when the input source is Computer RGB video Component Video or EasyMP Refresh Rateg Displays the refresh rate Does not...

Страница 69: ...elect Reset from the respective sub menus The Computer Input Video Signal User s Logo Lamp Hours and Language settings will not be reset to their defaults However if Background Color is set to Logo or Startup Screen is set to OFF these settings will not be returned to their defaults when User s Logo Protect is set to ON sp 33 Lamp Hours Reset Initialises the lamp operating time When this command i...

Страница 70: ...e projector s control panel PROCEDURE Press the Menu button The configuration menu appears Select a menu item Tilt the button on the remote control up and down or press the and buttons on the projector s control panel to move to the item to be set Confirm the selection Press the Enter button to confirm the selection of a menu item 1 Projector Remote control 2 3 ...

Страница 71: ... is being projected Change the setting 1 Tilt the button on the remote control or press the and buttons on the projector s control panel to change the setting Current setting value Currently selected setting item 2 If you press the Enter button when at items with a displayed the setting screen for that item will be displayed After making the setting press the Enter button to accept the setting The...

Страница 72: ...71 Using the Configuration Menu Functions User s Guide Close the menu Press the Menu button 6 TIP Refer to List of Functions for details on the functions of each menu item sp 56 ...

Страница 73: ...rs 75 Power indicator lights red 75 Lamp or Temp indicator flashes orange 76 Power indicator lights green or orange flashes green or orange 77 When the Indicators Provide No Help 78 Problems relating to images 80 Problems when projection starts 86 Other problems 87 Problems Relating to Monitoring and Controlling Projectors Using a Network EMP 745 737 only 88 ...

Страница 74: ...tion and answer format PROCEDURE Press the Help button The help menu will be displayed Select a menu item Tilt the button on the remote control or press the and buttons on the projector s control panel to select an item Confirm the selection Press the Enter button to confirm the selection of a menu item 1 Projector Remote control 2 Remote control Projector 3 Remote control Projector ...

Страница 75: ...the operations in steps 2 and 3 to proceed through the menu to more detailed items The help menu is cleared when the Help button is pressed 4 TIP If the Help function does not provide a solution to the problem refer to Problem Solving sp 75 ...

Страница 76: ...he power cable is connected correctly and that power is being supplied normally Power indicator lights red lit flashing off Status Cause Remedy or Status Internal error Stop using the projector disconnect the power cable from the electrical outlet and contact your dealer or the nearest address provided in the International Warranty Conditions section of the Safety Instructions World Wide Warranty ...

Страница 77: ...roken put it back in and then turn the power on If the lamp still does not turn on replace it with a new lamp If this does not solve the problem stop using the projector and disconnect the power cable from the electrical outlet Then contact your dealer or the nearest address provided in the International Warranty Conditions section of the Safety Instructions World Wide Warranty Terms booklet If th...

Страница 78: ...n Projection starts again when the Power button is pressed You can disconnect the power plug from the electrical outlet when the status light is in this condition Warm up in progress Warm up time is approximately 40 seconds After warm up is complete the indicator stops flashing Projection in progress Cool down in progress Please wait The cool downg period lasts about 20 seconds The Power button wi...

Страница 79: ... Problems such as interference distortion or black white checked patterns appear Image is truncated large or small sp 84 Only part of the image is displayed Image colours are not right sp 85 The whole image appears purplish or greenish images are black white colours appear dull etc Computer monitors and LCD screens have different colour reproduction performance so that the colours projected by the...

Страница 80: ...Connection starts but a projector is not found sp 90 Connection cannot be established in access point mode or wired LAN connection mode sp 91 Connection cannot be made in ad hoc mode sp 91 Network Screen images are not displayed or the display is slow sp 92 The PowerPoint slideshow does not work when using the Network Screen sp 92 Keynote slideshows cannot be played back with Network Screen sp 92 ...

Страница 81: ...isplayed When a message is displayed refer to the item that it indicates Extended Display Message sp 64 Have the configuration menu settings been made correctly Reset all of the settings Reset Reset All sp 68 Is the projected image completely black Some input images such as screen savers may be completely black Are the image signal format settings correct If a composite videog or S Videog source i...

Страница 82: ...sed change the Sleep Mode setting to OFF Extended Operation Sleep Mode sp 65 Check Remedy Are the image signal format settings correct If a composite videog or S Videog source is connected to the projector use the Video Signal menu command to select the signal format Signal Video Signal sp 61 Does the mode match the frequency and resolution of the image signals Refer to the documentation provided ...

Страница 83: ...ternal monitor If the connection is made while the power is already turned on the function Fn key that switches the computer s video signal to external output may not work Turn the power for the projector and the computer off and then back on again sp 36 p 38 Check Remedy Has the focus been adjusted correctly Turn the focus ring on the projector to adjust the focus sp 40 Is the lens cover still at...

Страница 84: ...ignals Use the accessory cables and check if this helps Has the correct resolution been selected Set the computer so that the signals that are output are compatible with this projector List of Supported Monitor Displays sp 115 s Computer documentation Have the Sync g and Trackingg settings been adjusted correctly Press the Auto button on the remote control or the Enter button on the projector s co...

Страница 85: ...just the setting manually using the Position menu command If signals other than analogue RGB images from a computer or RGB video images are being input adjust the setting manually using the Position menu command Signal Position sp 60 p 61 Has the computer been set for dual display If dual display has been activated in the Display Properties of the computer s Control Panel the projector will only p...

Страница 86: ...s connected to the projector use the Video Signal menu command to select the video signal format Signal Video Signal sp 61 Has the image brightness been adjusted correctly Use the Brightness menu command to adjust the brightness Image Brightness sp 56 p 58 Are the cables connected correctly Check that all of the cables required for projection are securely connected sp 20 p 26 Has the image contras...

Страница 87: ...d with a new one sp 101 Problems when projection starts Check Remedy Have you pressed the Power button Press the Power button to turn the power on Are all of the indicators switched off The power cable is not connected correctly or power is not being supplied Connect the power cable to the projector correctly sp 35 Alternatively check the circuit breaker to see if power is being supplied Do the in...

Страница 88: ...mode active Press the A V Mute button on the remote control to cancel the A V mute function sp 50 Check Remedy Is the remote control light emitting area facing towards the remote control light receiving area when it is operated Face the remote control towards the remote control light receiving area The operating angle for the remote control is approximately 30º horizontally and approximately 15º v...

Страница 89: ...he settings for connecting to a network correct Check the network settings for the projector s Connecting in Access Point Mode or Wired LAN Mode in the EasyMP Network Setup Guide Has Standby Mode been set to Network ON If using the mail notification function while the projector is in standby mode change the Standby Mode menu setting to Network ON Extended Standby Mode sp 66 Has a critical problem ...

Страница 90: ...olled been registered in the projector list Register the projector in the projector list sEMP Monitor Operation Guide Has Standby Mode been set to Network ON If using the EMP Monitor function while the projector is in standby mode change the Standby Mode menu setting to Network ON Extended Standby Mode sp 66 Is power being supplied to the projector Check if the power supply to the location where t...

Страница 91: ...modeg Change the wireless LAN settings at the computer to ad hoc mode s Computer Wireless LAN Settings in the EasyMP Network Setup Guide Depending on the manufacturer of the wireless LAN card you may be able to use a communication setting utility such as Client Manager to set ad hoc mode Ad hoc mode may be expressed using some other terminology such as Computer communication using wireless LAN WiF...

Страница 92: ...n set If WEP is selected in the Security configuration menu set the WEP key for the computer or access point and the projector to the same key s Connecting in Access Point Mode or Wired LAN Mode in the EasyMP Network Setup Guide Are the connection refusal functions of the access point such as the MAC addressg and port restrictions set correctly Set the projector connection permissions on the acces...

Страница 93: ...tion mode If DHCP is enabled when using access point mode or when connecting to a wired LAN it will take some time for EasyMP to get to standby mode if it cannot locate a DHCP server to connect to Was EMP NS Connection started or was the resolution or number of colours changed while a movie was playing When playing a movie start EMP NS Connection before starting movie playback If you start the EMP...

Страница 94: ...ving trouble changing the screen Check Remedy Are you trying to use a PowerPoint ppt file created in the PowerPoint 95 97 format Files that have been created using PowerPoint 95 97 or saved in PowerPoint 95 97 format cannot be edited using EMP SlideMaker2 Resave the file in PowerPoint 2000 2002 2003 format before using it s Files that Can be Included in Scenarios in the EasyMP Operation Guide When...

Страница 95: ...rch Again button Check the projector s configuration setting for EasyMP Check the security software settings for the computer and cancel the port settings if the ports have been limited Incorrect keyword Enter the keyword displayed on the projector Check the keyword for the projector that is displayed in the EasyMP standby window and enter that projector s keyword Select a connecting projector fro...

Страница 96: ... Check the following Is a network adapter installed in the computer Is the driver for the network adapter installed in the computer After checking restart the computer and try to connect If connection is still not possible check the followings Check the network settings at the computer and the EasyMP network settings at the projector For details on network setting sEasyMP Network Setup Guide Some ...

Страница 97: ...is higher than XGA 1024 768 pxl Do you want to continue The display of the computer being connected to the projector is set to resolution higher than XGA 1024 768 Clicking Yes connects the projector However the display speed of the projection screen will be slow Clicking No aborts the projector connection To avoid slow display speeds on the projection screen change the computer display settings to...

Страница 98: ...dded to the scenario is damaged or corrupted and cannot be used Use a different PowerPoint file Change name or directory A file or scenario folder of the same name already exists Change the scenario name or the scenario folder name and try saving again Check Remedy The password is incorrect An incorrect password was entered Enter the correct password If you forget the password check the Password f...

Страница 99: ...100 Lamp Replacement Period 100 Replacing the Lamp 101 Resetting the Lamp Operating Time 103 Replacing the Air Filter 104 Saving a User s Logo 105 Optional Accessories and Consumables 108 Optional Accessories 108 Consumables 108 Glossary 109 List of ESC VP21 Commands 113 Command List 113 USB connection 113 USB Connection Setup 114 List of Supported Monitor Displays 115 Computer RGB Video 115 Compo...

Страница 100: ...r outlet it can cause the internal temperature of the projector to rise and this can lead to problems with operation and shortening of the optical engine s service life It is recommended that you clean these parts at least once every three months Clean them more often than this if using the projector in particularly dusty environments Cleaning the Projector s Surface Cleaning the Lens CAUTION Be s...

Страница 101: ...maintain the initial brightness and quality of the projected images When used continuously at high brightness Approx 1900 hours When used continuously at low brightness Approx 2900 hours Brightness Control sp 62 If you continue to use the lamp after this period the possibility of the lamp breaking becomes greater When the lamp replacement message appears replace the lamp with a new one as soon as ...

Страница 102: ...he two lamp fixing screws Loosen the two lamp fixing screws with the screwdriver that is supplied with the spare lamp or your own cross head screwdriver Replacing the Lamp CAUTION If you are replacing the lamp because it has stopped working it is possible that the lamp is broken If replacing the lamp of a projector which has been installed on the ceiling you should always assume that the lamp is b...

Страница 103: ...so that the lamp fits the place correctly and once it is fully inserted tighten the two screws Install the lamp cover Insert the two cover tabs into the projector and then press the other side of the lamp cover until it clicks into place 4 5 6 TIP Install the lamp securely If the lamp cover is removed the lamp turns off automatically as a safety precaution Moreover the lamp will not turn on if the...

Страница 104: ...g the configuration menu PROCEDURE Connect the power cable turn on the projector s power and then press the Menu button The configuration menu will be displayed Select Lamp Hours Reset from the Reset menu and then press the Enter button Select Yes and then press the Enter button The lamp operating time will then be reset Resetting the Lamp Operating Time TIP Do not reset the lamp operating time ex...

Страница 105: ...p confirmation buzzer sounds and then disconnect the power cable The cool down period lasts for about 20 seconds Remove the air filter Put your finger into the recess of the air filter and slide it forward to remove it Install the new air filter Slide the air filter covers in from the outside and push them in until they click into place Replacing the Air Filter 1 2 3 TIP Dispose of used air filter...

Страница 106: ...nu and then press the Enter button TIP When a user s logo is recorded the previous user s logo will be erased 1 Projector Remote Control 2 TIP If the User s Logo Protect function of Password Protect is set to ON a message is displayed and the user s logo can not be recorded To record a user s logo set User s Logo Protect to OFF first sp 33 If keystone correction or E Zoom have been carried out the...

Страница 107: ...s control panel to select the area of the image to use as the user s logo and then press the Enter button 3 TIP When you press the Enter button on either the remote control or the projector s control panel the image signal will be displayed at their original resolution so if a signal with a resolution that is different from the panel resolution of the projector is projected or if a video image is ...

Страница 108: ...nter button The image will then be saved Once the image has been saved the message Completed will be displayed 5 6 7 TIP Saving the user s logo may take a few moments about 15 seconds Do not use the projector or any other sources which are connected to the projector while the user s logo is being saved otherwise it may result in errors in projector operation Once a user s logo has been saved the l...

Страница 109: ...ly Aspect ratio 4 3 VGA HD15 PC cable ELPKC02 1 8 m 6 ft for mini D Sub 15 pin mini D Sub 15 pin This is the same computer cable as the projector s accessory computer cable VGA HD15 PC cable ELPKC09 3 m 9 8 ft for mini D Sub 15 pin mini D Sub 15 pin VGA HD15 PC cable ELPKC10 20 m 65 6 ft for mini D Sub 15 pin mini D Sub 15 pin Use this extension cable if the accessory computer cable is too short C...

Страница 110: ...he video brightness signals and colour signals separated in order to provide better image quality In high definition TV HDTV it refers to images which consist of three independent signals Y luminance signal and Pb and Pr colour difference signals Composite video Video signals which have the video brightness signals and colour signals mixed together The type of signals commonly used by household vi...

Страница 111: ...sernames and passwords for authentication without using electronic signatures MAC address MAC is an abbreviation of Media Access Control The MAC address is an ID number unique to each network card A unique number is assigned to each network card Data is transmitted between cards devices based on this identification Progressive scanning A method of image scanning whereby the image data from a singl...

Страница 112: ...gnals output from computers and RGB video equipment have a specific frequency If the projector frequency does not match this frequency the resulting images will not be of a good quality The process of matching the phases of these signals the relative position of the crests and troughs in the signal is called synchronisation If the signals are not synchronized problems such as flickering blurriness...

Страница 113: ...ed Access This is an encryption standard that improves security which is a weak point of WEPg TKIPg is used as the encryption method XGA A type of video signal with a resolution of 1024 horizontal 768 vertical dots which is used by IBM PC AT compatible computers ...

Страница 114: ...ror the projector outputs an error message and then returns the code When issuing any of the above commands tack a Carriage Return CR code 0Dh on to the end USB connection The USB Type A port EMP 745 737 only cannot be used as a USB hub Item Command Power ON OFF ON PWR ON OFF PWR OFF Signal selection Computer Auto SOURCE 1F Computer SOURCE 11 Component Video SOURCE 14 Video SOURCE 41 S Video SOURC...

Страница 115: ...downloaded USB driver on your computer Read the instructions displayed on the download screen Change the Link 21L setting in the Extended menu to ON Turn the projector s power off Wait until the cool downg period has ended and a pip pip confirmation buzzer sounds and then turn on the power Once the projector s power has turned back on communication via a USB Connection will then be possible 1 2 3 ...

Страница 116: ...80 960 1024 768 SXGA 60 75 85 1280 1024 960 768 UXGAg 60 1600 1200 1024 768 MAC13 640 480 1024 768 MAC16 832 624 1024 768 MAC19 1024 768 1024 768 MAC19 60 1024 768 1024 768 MAC21 1152 870 1016 768 SDTVg 625i 50 720 576 1024 768 SDTV 525i 60 720 480 1024 768 SDTV 525p 60 720 480 1024 768 HDTVg 750p 60 1280 720 1024 576 Component Video RGB Video Signal Refresh rateg Hz Resolutions dots Aspect ratiog...

Страница 117: ...pprox 1 1 2 Lamp light source UHE lamp 170 W Model No ELPLP32 Max audio output 1W monaural Speaker 1 Power supply 100 240VAC 50 60Hz 2 7 1 1A Electric power consumption Power Consumption Operating 240W Standby Network OFF 4W Network ON 35W Power Consumption Operating 240W Standby 4W Operating temperature 5º 35ºC No condensation Storage temperature 10º 60ºC No condensation Weight Approx 1 8 kg Appr...

Страница 118: ...ropean Community The Low Voltage Directive 73 23 EEC IEC60950 3rd Edition EMC USA FCC Part15B Class B DoC Canada ICES 003 Class B European Community The EMC Directive 89 336 EEC EN55022 1998 Class B EN55024 1998 IEC EN61000 3 2 IEC EN61000 3 3 Australia New Zealand AS NZS CISPR 22 2002 Class B ...

Страница 119: ...118 User s Guide Appearance Units mm 193 276 75 40 84 5 5 70 Centre of lens 11 Distance from center of lens to suspension bracket fixing point 14 5 242 12 75 5 3 M4 9 99 6 107 5 ...

Страница 120: ...nce with the instructions may cause harmful interference to radio or television reception However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio and television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the fo...

Страница 121: ...nst any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION General Notice EPSON is a registered trademark of SEIKO EPSON CORPORATION EasyMP is a trademark of SEIKO EPSON CORPORATION Macintosh Mac and iMac are registered trademarks of Apple Computer Inc IBM is...

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