Epson DFX-9000 Field Repair Guide
3/29/07
Troubleshooting
Printer Component,
Software Item,
LCD Display,
Printer Button
Page 136.
Smudges on paper
Action:
1.
Verify that the
Ribbon Cartridge
is correctly installed.
2.
Check that the ribbon is in good condition (no excessive wear, is not frayed, or has unravelled).
3.
Clean the
Print Head
so that it is free of ink or ribbon dust.
4.
If printing on forms or paper of uneven thickness, use
SelecType
to disable Automatic Platen Gap and set to
Manual Platen Gap.
NOTE: The following adjustments affect the platen gap: the Card Guide Mount Position Adjustment, the
APTC Thickness Detection Adjustment, and the APTC Detection Adjustment.
5.
If you print on Overlapping Multipart Forms, use
SelecType
on the
Control Panel
to change that setting to “On”.
6.
Check, and if necessary, replace the
APTC Unit
.
Light Print/Characters have uneven upper or lower edges
Action:
1.
Replace the
Ribbon Cartridge
if it appears to be worn out.
2.
Use
SelecType
to disable Automatic Platen Gap and set to Manual Platen Gap.
NOTE: The following adjustments affect the platen gap: the Card Guide Mount Position Adjustment, the
APTC Thickness Detection Adjustment, and the APTC Detection Adjustment.
3.
Replace the
APTC Unit
.
4.
Replace the
Print Head
.
5.
Replace the
ROM Board
.
