If you set one or more hops for the NetWare network, the
search packet travels beyond the routers. Even if there are no
printers to be monitored beyond dial-up routers, it is likely that
the dial-up line will be used and you will be charged more than
you expect. If you do not monitor printers beyond routers, set 0
for the number of hops during installation. To reset the number
of hops, reinstall the Status Monitor as described on page 1-8.
About uninstalled network printers
The Uninstalled Network Printers menu shows network
printers that do not have drivers installed in your computer.
Because you can monitor printers without installing printer
drivers, this feature is useful for network printer
administrators.
Troubleshooting
The Current Status menu shows “A communication error has
occurred.”
Cause
The printer is turned off.
What to do
Make sure that the power cord is
properly plugged into the
electrical outlet. Turn on the
printer.
The printer is running the self-test Turn off the printer to terminate
or initializing itself.
the self-test, and then turn it on
again.
Allow the printer enough time to
finish initialization.
Tips and Troubleshooting
3-3
